Rendering problems on the new Mac Pro with premier CC

Previosuly on my iMac, periodically i got strange green compression and distortion on my exports, especially when converting from native canon 5D files to say another format such as quicktime. Now I've upgraded to the new MAC PRO and things are way worse, random distortion, artefacts and coloration is appearing in my final renders, this is almost making my workflow come to a stop. Anyone having same problems? any solutions from Adobe?
I found that deleting the preview files and rendering helps sometimes, but surely this is a terrible bug that needs to be fixed
in preview
and in the exported movie
and even crazy inverted style colours like this
help!

Ditto. I have recently been getting the same problem on export from Premiere.
There's another thread here - Mac Pro Render & Export Glitching...: Apple Support Communities -
Any idea Adobe as this seems to be getting worse and is costing me.

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Problem connecting to new Mac Pro with USB

I have a new late 2013 Mac Pro 6 core with 64GB RAM and a 1 TB SSD. I use a Thunderbay IV Thunderbolt drive bay and a Newertech Voyager for external storage and backup. The Thunderbay works perfectly. When I place a 4TB drive with a couple of TB of data (photos) into the Voyager, it appears as an empty 1.8TB drive. If I take the exact same drive and place it into the Thunderbay via Thunderbolt, it sees it as 4TB, sees the data, and seems to have no problem. If I ask disk utility to verify the disk in the Voyager, I get this message "Error: Partition map check failed because no slices were found." This happens regardless of which of the 4 USB ports I connect it to. Basically the drive will boot just fine in the Thunderbay, (Thunderbolt) but not in the Voyager (USB). I initially thought the Voyager was at fault, but this has happened with both a brand new S3 USB3 unit as well as my older Voyager Q USB 2 unit. I can connect a USB 3 card reader with no apparent problems as well as my iPhone, iPad, and two Epson printers. I am thinking that there is some problem with the USB connections in the Mac Pro but would appreciate any thoughts.

You got me curious so I dug further. We weren't alone in that problem. See this Apple discussion. And this review mentioned the 2TB limit as did this one. We both were the victims of progress. I remember when a 40MB HD upgrade was a big and expensive deal for an SE-30.

WHY AFTER EFFECTS STILLS SO SLOW IN THE NEW MAC PRO?

I have the new mac pro with this settings:
3 GHz 8-Core Intel Xeon E5
64 GB 1867 MHz DDR3 ECC
AMD FirePro D700 6144 MB
Software OS X 10.9.2
And the AE performs slower than in my old mac pro. I have set the preferences as seen on all those tutorials on this site, I have an SSD external disc for cache files, memory and multiprocessing settings correctly...and previews are very very slow, and I can not even render a single comp without waiting 10 minutes. I am very disappointed and frustrated with this situation...
Am I missing something?

I don't understand why it's even up to the user to figure out what settings are best. Isn't the application in a vastly superior position to know what its resource constraints are at any given moment? Instead I have to try rendering a couple of comps, kill the render, fix the render queue since AE STILL doesn't offer a graceful way to quit and resume renders.
I have to say that one of the attributes of AE that consistently disappoints me is multiprocessing and its accompanying memory management policies. I regularly produce hundreds of network graphics at a go, and I can never reap any benefit from multiprocessing, because AE has to load the entire project into each core, instead of just loading the comps it needs to render at any given time. Similarly, a project that requires 400 heavily-automated versions (a regular occurrence for some of my Latin America clients, where graphics have to be versioned for multiple feeds and languages) can simply choke AE. If it could load this stuff into memory on-the-fly (or at least offload some of it when memory gets tight), this wouldn't be a problem, and I sincerely doubt the performance would be worse than it is now. This is on a previous-gen Mac Pro with 48 GB RAM, so, while not strictly state-of-the-art, it's no slouch.
Heck, even opening some of these projects just to browse their contents is a painful 30-minute process, as AE apparently has to not only load everything into memory before I can even do anything, but, judging by how it hangs for many minutes at 99% on the progress bar, it also seems to be evaluating all the expressions in all the hundreds of comps (presumably so it can render the project thumbnails). And yes, I've tried splitting the projects up, but this leads to its own complications, particularly when revisions come in a week or two later.
I don't want any of this to sound overly negative, since I know AE has a small team and this sort of stuff isn't trivial to implement. I do appreciate this application and all it does, particularly for me creatively and professionally. I just get a bit tired of seeing new releases come every year and this stuff seems to go unaddressed.

New mac pro with fiber attached san storage

We have a digital media department that uses After Effects to produce content for different types of media boards, digital signage, post production etc. They start with Red 4K files which get edited in AE and rendered to different video formats. They want to move away from Windows PC based editors with multi drive RAID local storage to the new MAC Pro with 8GB fiber attached to a shared SAN storage solution. First question, is this a wise move to run After Effects? Second question is, do you need to create multiple logical volumes on the SAN storage to accommodate where AE render location, cache, source, database, and general media content files are stored or can this all be stored on different folders in one large 50TB volume? Third question is, should six different editors be sharing the location where these files are stored?

Third question is, should six different editors be sharing the location where these files are stored?
No. Each user should have his own home directory. Not for performance resons, but simply because they'll end up overwriting each other's files. The rest - logical volumes don't matter on your end, but SAN systems still use internal stripe groups, so it would make sense to define volumes on those stripe sets simply in the interest of performance. Beyond that AE doesn't really care. It uses the operating system's file I/O stuff and 'NIX based systems don't differentiate between local volumes or otehr resources as long as they are mounted correctly in teh file system.
Mylenium

AMD Crossfire, Boot Camp, and the new Mac Pro Issue

Hello, all.
I have a new Mac Pro (Late 2013) with 6 cores, 32 GB RAM, and dual D700 AMD graphics cards. I'm using an older 30 inch Apple Cinema Display (with the dual link DVI adapter). I've successfully installed Windows 8.1 under Boot Camp. Here's my problem...
I understand that for the new Mac Pro under Boot Camp enables AMD CrossfireX by default from multiple sources online. However, it's disabled on mine, and every time I try to enable it (and hit "Apply" in the AMD Control Center), it disables again.
Is Crossfire only available for use with a Thunderbolt Display attached? Could that be the problem? Or is the AMD Control Panel lying to me?
Now, games in Windows are still running well... But I'd like to take full advantage of the dual graphics cards in the new Mac Pro with Crossfire. Any help is greatly appreciated, thanks!

Fixed it!
So, not only would Crossfire not enable under Windows 8.1 on my Mac Pro in Boot Camp... But Windows started crashing massively. I was about to wipe Boot Camp entirely and try a clean install (even though the only three things I'd installed were Windows itself using Apple's exact instructions, Steam, and Skyrim), but decided in a last ditch effort to try disconnecting and reconnecting peripherals.
Turns out the culprit was my Belkin Thunderbolt Express Dock.
Disconnecting the Belkin Thunderbolt dock not only stopped Windows from crashing, but now I can enable Crossfire, as well!
Now, this is especially strange since I have read elsewhere that people have no problems using the Belkin dock under Boot Camp with other Macs... This issue is probably isolated to using it in Boot Camp with the new Mac Pro. But disconnecting the dock from my Mac Pro has solved not just one but all of my Boot Camp issues. (Of course, using the Belkin dock under OSX on my Mac Pro is no problem.)
Long story short, if you have a new Mac Pro and plan on using Windows 8.1 under Boot Camp, don't have the Belkin Thunderbolt Express Dock attached.
I'm going to contact Belkin and tell them what I've discovered.
Hope that helps y'all.

Will my two year old 27 inch cinema display work on the new Mac Pro?

Im interested in purchasing a new Mac Pro later this month when unvieled. My question is....will my currentl "Apple LED Cinema Display" work with the new Mac Pro with Turbo Boost ports? My display is Model # A 1316.

Yes, you can.
http://support.apple.com/kb/HT3382?viewlocale=en_US

Performance with the new Mac Pros?

I sold my old Mac Pro (first generation) a few months ago in anticipation of the new line-up. In the meantime, I purchased a i7 iMac and 12GB of RAM. This machine is faster than my old Mac for most Aperture operations (except disk-intensive stuff that I only do occasionally).
I am ready to purchase a "real" Mac, but I'm hesitating because the improvements just don't seem that great. I have two questions:
1. Has anyone evaluated qualitative performance with the new ATI 5870 or 5770? Long ago, Aperture seemed pretty much GPU-constrained. I'm confused about whether that's the case anymore.
2. Has anyone evaluated any of the new Mac Pro chips for general day-to-day use? I'm interested in processing through my images as quickly as possible, so the actual latency to demosaic and render from the raw originals (Canon 1-series) is the most important metric. The second thing is having reasonable performance for multiple brushed-in effect bricks.
I'm mostly curious if anyone has any experience to point to whether it's worth it -- disregarding the other advantages like expandability and nicer (matte) displays.
Thanks.
Ben

Thanks for writing. Please don't mind if I pick apart your statements.
"For an extra $200 the 5870 is a no brainer." I agree on a pure cost basis that it's not a hard decision. But I have a very quiet environment, and I understand this card can make a lot of noise. To pay money, end up with a louder machine, and on top of that realize no significant benefit would be a minor disaster.
So, the more interesting question is: has anyone actually used the 5870 and can compare it to previous cards? A 16-bit 60 megapixel image won't require even .5GB of VRAM if fully tiled into it, for example, so I have no ability, a priori, to prove to myself that it will matter. I guess I'm really hoping for real-world data. Perhaps you speak from this experience, Matthew? (I can't tell.)
Background work and exporting are helpful, but not as critical for my primary daily use. I know the CPU is also used for demosaicing or at least some subset of the render pipeline, because I have two computers that demonstrate vastly different render-from-raw response times with the same graphics card. Indeed, it is this lag that would be the most valuable of all for me to reduce. I want to be able to flip through a large shoot and see each image at 100% as instantaneously as possible. On my 2.8 i7 that process takes about 1 second on average (when Aperture doesn't get confused and mysteriously stop rendering 100% images).
Ben

How can I enable the GPU option on a new mac pro with 2 AMD D700 graphic cards?

I have recently purchased the new mac pro and I saw the GPU option is not enable and only recognizes the CPU one, what is frustrating. Does anybody know how to enable the GPU option?
thanks

See this for details of how the GPU is used in After Effects:
http://blogs.adobe.com/aftereffects/2012/05/gpu-cuda-opengl-features-in-after-effects-cs6. html
Note that your card will be used for all of the GPU acceleration features but one---the ray-traced 3D renderer---which requires an Nvidia GPU. That is an obsolete feature that you don't need to worry about, anyway. There are many better alternatives to using 3D in After Effects, including Cinema 4D, which is now included with After Effects:
http://blogs.adobe.com/aftereffects/2013/04/details-of-cinema-4d-integration-with-after-ef fects.html

I have the new macbook pro with retina and I am trying to back up with wd passport for mac and is telling me it is going to take 7days

I have the new macbook pro with retina and I am trying to back it up, with wd passport for mac and is telling me it is going to take 7days. Any Ideas? Im afraid that means there is something wrong with my hard drive. I have verified the disk and it says everthing is ok.

It seems to be a common problem that those drives don't perform well, at least not with Time Machine.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Post the messages timestamped from then until the end of the backup, or the end of the log if that's not clear.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Some personal information, such as the names of your files, may be included — edit that out, too, but don’t remove the context.

How to use hard drives with the new mac pro

A few quick questions about upgrading to new Mac pro desktop
I currently have 4 internal hard drives for a total of 8T
What will the solution be to add storage to the new desktop?
I assume it will be thunderbolt options?
Lets say I wanted at least 8TB of storage to add to the computer
and attached the storage via thunderbolt will it be as fast data throughput
as the harddrives in my current computer hooked up to the external bus?
I also have a pci card running my audio plugins for Universal Audio how will those pci
cards work on the new mac pro?

Also will the transfer rate with the pegas be as fast as if the drives were connected to the bus in the machines like the old mac pro?
To answer that, think of this as a Bottleneck problem. The overall performance is as slow as the slowest device.
At this writing typical rotating drives can produce a momentary burst at 125 MBytes/sec or 1,000 Mbits/sec. Only FireWire 800 is starting to be a limit for that -- EVERYTHING else is faster. Thunderbolt-1 is 10,000 Mbits/sec -- ten times faster.
The best SSD can produce a burst at maybe 800 MBytes/sec or 6,400 Mbits/sec. There is not a big speed difference in an SSD RAID, because the latency is already low. But the 10,000 Mbits/sec of ThunderBolt-1 is still plenty fast enough for that as well.
If ThunderBolt-2 devices really can run a single data stream at 20,000 Mbits/sec, that does not make ANYTHING faster -- it just moves the ceiling (potential bottleneck) a bit farther away.

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display.

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display. i have never seen this message before and i have 2 other macbooks and have had many other also. i am assuming this is a problem with the new macbook retina. does anyone know the exact fix to this issue? i have seen many sugestions to try to fix this issue but none have solved the issue for anyone that i can find in the Apple Support Community. thank for looking into this in advance.
******A true apple fan********

Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
Bebers5

I have an imac bought late 2013, can i use it as a display for the new mac pro? I also want to use windows 8 on it, would this work with parallels or bootcamp?

I have an imac bought late 2013, can i use it as a display for the new mac pro? I also want to use windows 8 on it, would this work with parallels or bootcamp?

Yes, it supports target display mode. Windows can be run with either Parallels or Boot Camp.

Will my LED 27 Cinema Display work with the new Mac Pro?

Will my LED 27 Cinema Display work with the new Mac Pro?

Mini DisplayPort (like 27" LED Cinema Display) is a direct subset of ThunderBolt (like Mac pro late 2013). It plugs right in and the display portion "just works", no adapters required.

I urgently need to know how I can connect 8 thunderbolt display, I was thinking with the new mac pro will come out, but I wonder if it is possible to connect an iMac to 4GB of graphics card, but suffers from the imac. thanks

I urgently need to know how I can connect 8 thunderbolt display, I was thinking with the new mac pro will come out, but I wonder if it is possible to connect an iMac to 4GB of graphics card, but suffers from the imac. thanks

I tightened all HD screws and it didn't help. With the machine running and side of the case off, I physically stopped both the video card fan and the front case fan with my finger for a couple seconds and the noise continued. I also took all hard drives out one by one and rebooted each time. Again, the noise continued until I took out the Mac HD in Bay 1, rebooted, and I had a very quiet, silent machine. The issue is the hard drive in bay 1 that shipped with the computer, it's without a doubt causing the hum/woosh sound. I still need to know if I can safely swap the Mac HD from bay 1 to bay 4 without any issues to the operating system. I would like to try that to see if it dampens the noise but I also want to make sure this swap won't screw up my machine at all.

I just purchased a new MacPro to replace my existing 2006 MacPro which cannot be undated with the new operating system. My question is what is the safest way to transfer all my files. 1) simply install my existing 2TB HD into the new Mac Pro or 2)

I just purchased a new MacPro 3.2GHz Quad-Core Intel Xeon processor to replace my existing 2006 MacPro 2 x 2.66 GHz Dual-Core Intel Xeon because it cannot be undated with the new Lion operating system.
My question is what is the safest way to transfer all my files to the new computer. 1) simply install my existing 2TB HD into the new Mac Pro, set it as the startup drive, and update its10.7 operating system or 2) or use the migration program.
I'm concerned that simply installing the existing 2TB HD, I may have issues with it not recognising some infromation written for the old 2 x 2.66 GHz Dual-Core Intel Xeon.

your new system runs 10.6.8 just fine as has been said and stated many times.
I would clone it first.
I would even clone the original system it has.
And if you have or want to use Lion and then Mountain Lion, fine - I would still keep backups of every OS.
I am not a fan of putting the OS and Apps plus all the data all on one drive. I like to keep them separate.
Whatever OS, rerun the last combo update is all and any other updates.
And by "new Lion" I assume you don't mean 10.7 but "Moutain" 10.8. Part of me says keep Lion and SL around, and test and try out ML with your apps and other hardware you may have. After too many years, waiting for 10.8.1 - and give everyone time to update their apps and retest.

Rendering problems on the new Mac Pro with premier CC

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