Renew my existing subscription

PLEASE HELP ME!
I would like to renew my present subscription now.
sandracostarica528

HELP! I have bought 400 mintes to a specific country which I do business with, and all my minutes are finished 10 days to end of the subscription!
It seems I CAN NOT re-new subscription NOW and I have to wait 10 days for account to be automatically re-newed! This is completely crazy! HELLLLLPPPP!
WHAT KIND OF POLICY IS THAT? we are PAYING for our service!

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