Renewed Adobe Export PDF last evening - doesn't work - help

Can someone help me with my issue, I have urgent work to complete and my PDF converter to Word is not working.
Thanks
John Kearns
We have removed your e-mail address as this is public forum.

Hi johnkearns4123,
I checked the status your subscription and it seems there is no problem.
You may wait 12 hours more and try logout and log back in. Then check again.
Regards.

Similar Messages

  • I bought Export PDF - and it doesn't work - it tells me to buy it again

    I bought Export PDF - and it doesn't work - it tells me to buy it again

    Hello Erich,
    I'm not sure what caused the trouble you had accessing your subscription.  I've asked our Customer Service team to cancel and refund the duplicate subscription you purchased on 19 March.  If you're still having difficulty using ExportPDF, let us know and we'll try to help!
    -David

  • Use of Adobe Export PDF on more than one computer

    Can I use my Adobe Export PDF on both my home & work computers without haveing to purchase an additional Adobe Export PDF?

    Thanks.  Figured it out today and used it at work.
    pranavj <[email protected]> wrote:
    pranavj http://forums.adobe.com/people/pranavj created the discussion
    "Re: Use of Adobe Export PDF on more than one computer"
    To view the discussion, visit: http://forums.adobe.com/message/4706958#4706958

  • I just renewed my Adobe Export PDF online and it won't work.  Help!

    I received an email saying that I successfully renewed my subscription for the Adobe Export PDF but when I try to convert a PDF to a Word document it comes back an error.
    Please help.

    Hi wheelingandable,
    It can a little while for an order to process fully. If it's been a while since you renewed your subscription, then make sure that you're signed in to the ExportPDF service. What happens when you log in directly to cloud.acrobat.com/exportpdf?
    Please let us know how it goes.
    Best,
    Sara

  • I want to cancel my subscription to Adobe Export PDF before automatic renew . How to do?

    How to do????  I want to cancel my subscription to Adobe Export PDF before automatic renew.

    You can go to https://www.acrobat.com/misc/en/contact-support.html and select a way to contact customer support.
    Let me know if you have further question.
    Jyh-Jiun Liou

  • I have subscribed to Adobe Export PDF for one year and paid the fee per my credit card.  I just received an sms to inform me of the amount of R230.61 was deducted today by Adobe Systems Software. I did not request to renew for another year.

    I have subscribed to Adobe Export PDF for one year and paid the fee per my credit card.  I just received an sms to inform me of the amount of R230.61 was deducted today by Adobe Systems Software.  If you have charged for another year, please cancel that service and refund me as I did not request renewal for another year.  I don't find this service very useful as documents converted to Word is not really usable when trying to do changes and amendments to the document. 
    Please confirm.
    Regards
    Esther Grove
    082-334-6786
    Email: [email protected]@

    Hi,
    I have cancelled your Export PDF subscription for the order no.AD001162465AP..
    Your refund no.is 66181102.
    You will get the refund in 7 business days.
    Regards,
    Florence

  • My adobe export pdf doesn't work_

    just bought adobe export pdf but nothing works cannot open anything?

    Can you sign in from https://exportpdf.acrobat.com/SignIn.html? Did you receive a Welcome to Adobe email where you are asked to verify your email adress?
    Jyh-Jiun Liou

  • Adobe Reader X - Adobe Export PDF

    I've been trying today to get subscribed to Adobe Export PDF, but since I live in France, it doesn't seem to be available for purchase.  I found a page in French where I was invited to subscribe, but it took me to the French Adobe Store, where this item does not seem to exist.
    However, I did reach a page where I was invited to try it out, which I did with a PDF page, really wanting to transfer it into a .csv file, but tried Microsoft Excel as the nearest available.  However, when it had tried to process this PDF file, I got the message that the security on the PDF document was such that I couldn't export anything from it.  I checked the security on the document and found, surprise, surprise, that yes, I couldn't export from it (or much else either). 
    So, is Adobe Export PDF supposed to override the security on the original documents, or do I have to have another (paid for) version of Adobe in order to use this facility?
    If it is supposed to override the security, how can I purchase, or otherwise access Export PDF in France?
    If the security settings continue to prevent any access, do I have to go to the original provider of the document to get them to change the security settings?
    Any help would be gratefully received.
    Perhaps someone can get on to Adobe in France to ask them to make their pages more logical?  i;e. don't invite people to buy something which apparently is not on sale here.  If it is, then please make it available on the store page.
    Thanks

    Try the forum for Adobe ExportPDF:
    http://forums.adobe.com/community/exportpdf

  • Question:  Why won't Adobe Export PDF convert to Word when requested?

    Adobe Export PDF will not send back Word doc., symbol just spins and says converting and I receive nothing.  I paid for service, it doesn't work.  Why isn't it converting??

    Hi,
    Are you able to see the file under the "Files" tab at https://cloud.acrobat.com?
    If yes, you can download it from here.
    If not, can you please try using a different web browser or Adobe Reader to convert your file? Please let me know if this worked.

  • I paid the premium update 19,95$ this morning but I am still unable to acces Adobe Export PDF.

    Nov. 27, in the morning I paid for one year contract Adobe Export PDF but I am still unable to access it.  I read the forum but the suggestion did not help me at all.

    Thanks a million for your help.
    N.B.  This email address was so old that I did not even remember and it is not applicable anymore.
    Thanks again,
    Denise
    De : David Kastendick [email protected]
    Envoyé : 29 novembre 2012 13:23
    À : Sagden
    Objet : I paid the premium update 19,95$ this morning but I am still unable to acces Adobe Export PDF.
    Re: I paid the premium update 19,95$ this morning but I am still unable to acces Adobe Export PDF.
    created by David Kastendick <http://forums.adobe.com/people/dave_m_k>  in Adobe ExportPDF - View the full discussion <http://forums.adobe.com/message/4884285#4884285

  • Cancel Adobe Export PDF

    I was wondering how to cancel my subscription to Adobe Export PDF before it renews in March since I no longer need the software.
    Thanks

    Cancel your membership or subscription | Acrobat, Acrobat.com online services

  • Does anybody know if Adobe Export PDF can do something that Adobe PDF Pack can't?

    I only need to scan and download documents into a pdf format, convert pdf docs to
    Word or Excel for editing and  visa versa.    I have both Adobe Export PDF and Adobe PDF Pack.  Don't remember why I bought both of them.  It looks like PDF Pack does everything that Export PDF does, plus a bunch of other things.  They are both up for renewal in November.   I think I can drop Adobe Export PDF and just keep Adobe PDF Pack.  Does anybody know if there's any reason I should keep Adobe Export PDF?

    Hi,
    here a translation of a "judging" of a German computer newspaper, which I tried to translate:
    Adobe Export PDF - professional conversion tool on the Web:
    Users get the opportunity to as many PDF documents into Office formats Word (. Doc and. Docx) and Excel (. Xlsx) as well as in the Rich Text Format (RTF) to export. As the provider explained, paragraphs, and paragraph spacing, multi-column text, images and tables are taken. Also scanned PDF documents could be easily convert, so Adobe. With the help of OCR technology (Optical Character Recognition), users can edit the documents after converting any.
    Conclusion: Who wants to export important PDF files to Word, Excel or RTF and is willing to spend a little money for a reliable solution which finds Adobe PDF export the appropriate tool.
    What concerns Using Adobe PDF Pack see here: http://helpx.adobe.com/acrobat-com/kb/using-pdfpack.html
    Hans-Günter

  • How can I cancel my annual subscription to Adobe Export PDF?

    Please tell me how to cancel my annual subscription to Adobe Export PDF, none of the links of your website allow me to do this.
    Thank you in advance.

    Hi celineb34,
    I checked your account,your Export PDF service renewal date was 24 Oct,2014.
    If you do not wish to continue then I can cancel it for you.
    Regards,
    Florence

  • Please cancel my annual subscription to Adobe Export PDF

    Please cancel my annual subscription to Adobe Export PDF, none of the links of your website allow me to do this.
    Thank you in advance.

    Hi Florence,
    Yes you can please cancel it.
    Thank you.
    Regards,
    Céline
    Le 27 oct. 2014 à 12:42, Adobe Forums <[email protected]> a écrit :
    You have been mentioned
    by florencejohn in Re: Please cancel my annual subscription to Adobe Export PDF in Adobe Community - View florencejohn's reference to you
    Hi celineb34,
    I checked your account,your Export PDF service renewal date was 24 Oct,2014.
    If you do not wish to continue then I can cancel it for you.
    Regards,
    Florence
    Participate in the conversation by replying to this email
    To stop receiving these messages whenever you are mentioned, go to your preferences and disable notifications for direct social actions.

  • Cancel my annual subscription to Adobe Export PDF

    Hi,
    I want to cancel my annual subcription to Adobe Export PDF, order number no
    AD009552847.
    I try to do it via your web but it's really not easy and cannot find answer
    to my request.
    I try to find a phone number to can talk to somebody.
    But cannot talk to anybody.
    Can you answer me back in 48 hours if not I will ask to my credit card
    company to refuse the payment.
    You suppose to refund the annual subcription at any time but it's so
    complicated so you think that we will let do it, but not me.
    Let me know ASAP. If not, I will sent news on any social network and it will
    be a very bad publicity for you.
    So I wait your reply very quickly.
    Regards,
    Gisele Desmarais

    Hi Florence,
    Yes you can please cancel it.
    Thank you.
    Regards,
    Céline
    Le 27 oct. 2014 à 12:42, Adobe Forums <[email protected]> a écrit :
    You have been mentioned
    by florencejohn in Re: Please cancel my annual subscription to Adobe Export PDF in Adobe Community - View florencejohn's reference to you
    Hi celineb34,
    I checked your account,your Export PDF service renewal date was 24 Oct,2014.
    If you do not wish to continue then I can cancel it for you.
    Regards,
    Florence
    Participate in the conversation by replying to this email
    To stop receiving these messages whenever you are mentioned, go to your preferences and disable notifications for direct social actions.

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