Renewed my Membership but can't launch Photoshop CS6 now without it telling me to renew

Just renewed my membership with Creative Cloud yesterday but now can't launch Photoshop CS6. Got past the activation problem. Now it is asking me to renew my membership. AGAIN?

This issue comes when the Ps app not uninstalled but manually deleted. So when you try to download, it shows you that Ps CC is already installed.
Run the Cleaner tool to remove Ps CC :http://www.adobe.com/support/contact/cscleanertool.html . Restart your system and then try installing Ps again.
Regards,
Ashutosh

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Renewed my subscription but can't launch after effects

for hours now keep getting re-directed to the 'renew your subscription' page.

Hi Gabegamez,
Is this occuring with all programs or only After Effects? Are you online when the message is appearing? Can you ensure you have all updates installed including the Photoshop CS6 13.1.2 update?
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I ordered the creative cloud team business membership for $69.99 which said that I would have full access to services when I made the purchase. However, I only have access to applications like Edge Code, Edge Inspect, etc. I was under the impression that applications like photoshop, lightroom, after effects, etc. were included. What can I do to have full access to these applications? As of right now I can only use them as a trial. It was not clear that these applications were not included in the membership when I purchased them.

Hi Waltmusiczoo,
Welcome to Adobe Support,
You have purchased the Creative Cloud for team last month. It is for one seat which you have assigned to a different e-mail ID of yours.
The E-mail ID provided here in Forum is the Team Admin but no seat has been assigned to this Adobe ID.
1.If you are logging with this E-mail ID given in forum to the CC desktop App, you will be able to get the trial version.
2.If you are logging in with Adobe ID to which the seat is assigned & still getting the trial mode, please refer to :
a.http://forums.adobe.com/thread/1241330
b.http://forums.adobe.com/message/4444448
c.http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
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I have a Creative Cloud Photography membership but can't find a redemption code or access Lightroom or Photoshop.

I purchased a Creative Cloud Photography membership but can't find a redemption code nor can I access Lightroom or Photoshop. I keep getting a message "Your Lightroom trial has expired. What steps do I need to take to get up and running?

If you are using windows OS, look for file named hosts at below location:
C:\Windows\System32\drivers\etc
Check if there is anything that is blocking the Adobe CC app to verify your subscription.
Make back up copy of hosts file and delete everything except below contents:
# Copyright (c) 1993-2009 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
# For example:
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host
# localhost name resolution is handled within DNS itself.
# 127.0.0.1       localhost
# ::1             localhost
I hope that should resolve the issue.

I have paid my membership but when I launch an app in CC it says "We are having trouble verifying"

I have paid my membership but when I launch an app in CC it says "We are having trouble verifying your account"
How can I solve this? Payment has come out of my account.

Hi Sacharaye,
Welcome to Adobe Forum,
Your payment has been succesfully transmitted to Adobe.
you can try to sign out and sign back in to Creative Cloud Desktop App.
Here are the steps:
Step 1: Launch Creative Cloud desktop application.
Step 2:Click gear icon on the top right corner.
Step 3.Click on preferences.
Step 4.Click on Accounts> Sign out.
You would get the sign in option on the app, sign in with your Adobe ID.
In case your are facing trouble in signing in refer : http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html
You can also try :
Sign in or activation errors | Creative Cloud Membership, CS5.5 Subscriptions, CS6
http://helpx.adobe.com/creative-suite/kb/security-alert-sign-installat ion-cs6.html.
Incase it still remains unresolved, please Adobe at http://adobe.ly/yxj0t6.
Regards,
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I'm signed in but can't launch acrobat...keeps saying try again... help

I'm signed in but can't launch acrobat...keeps saying try again... help

Hey Albert,
Could you please tell me which Acrobat and OS version are you using?
Have you tried signing in with a different web browser?
You might need to refer this KB doc and follow the troubleshooting steps for your system:
You are no longer signed into your Creative Cloud applications
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Anubha

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Was able to download and install Premier but can't install Photoshop Elements - getting multiple error messages (pirated software, etc). Any ideas?

download from adobe.com or prodesigntools.com.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

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I just bought and downloaded Elements 12 but can't launch the program. Any ideas??

I just bought and downloaded Elements 12 but can't launch the program. Every time I try to sign in to my Adobe account to get started it shuts the whole program down everytime I click sign in. Very frustrated!! I had been using the trial version and loved it and want to work with the full version now!!!

If the trial version was still on the machine then you didn't need to install another program because Trial version can be activated by inserting your serial number and activated in the normal way.
I suggest try going to Help >> Activate
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Now restart the machine and install your program but this time making sure you also insert the serial number and your AdobeID so that you can register and activate the program automatically.
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Unable to launch Photoshop CS6 Extended

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Yes, I know that! This version has been working fine since I purchased it
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I can't get photoshop CS6 to import from my HP scanjet 5590?

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but it only recognizes my main scanner/printer!
Does this mean your HP Scanjet 5590 is a 2nd scanner you have on your computer?
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Can't install photoshop cs6 because of beta version?

Hi!
I wanted to install photoshop cs 6 with my creative cload account but it says there's an béta version of photoshop on my pc.
I've searched and uninstalled every programme of adobe on my computer and eventually deleted it but still I get the same message
of a beta version of photoshop.. With this problem I can't install photoshop cs6..
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When Mac run the infall program, there always show a message about asking to download Adobe Support Advisor.
But! I also can not find the file to download...
Ok... I just don't know why I can't install PS CS6....

yeah, I know the page.
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CAN'T LANUNCH PHOTOSHOP CS6

i am using windows xp professional and when i open the app it says it can not find an entry point from KERNELL32.dll.
HEEEELLLLPP!!

No I didn't, but when I installed it and clicked the icon, it said that it couldn't access entry point GetLogicalProcessorInformation from KERNEL32.dll.
Date: Thu, 31 May 2012 14:07:43 -0600
From: [email protected]
To: [email protected]
Subject: CAN'T LANUNCH PHOTOSHOP CS6
    Re: CAN'T LANUNCH PHOTOSHOP CS6
    created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Did you receive any error messages when installing the software?
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Can I buy Photoshop Elements now and download later?

Now I work on an old Mac but I'm waiting for my new Mac.
Can I buy Photoshops Elements now (it's a good price now) and download later, maybe over 1 or 2 weeks?

Sure. The download version is the same as the trial (not talking about the app store version, which is a completely different thing), so you can always download the trial and enter your serial number to convert it to a working version.
If you buy the app store version (which is usually more expensive and also has more restrictions on it), you can reinstall it at any time by going to the Purchased tab in the app store.

Renewed my Membership but can't launch Photoshop CS6 now without it telling me to renew

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