Renewed my subscription but can't launch after effects

for hours now keep getting re-directed to the 'renew your subscription' page.

Hi Gabegamez,
Is this occuring with all programs or only After Effects? Are you online when the message is appearing? Can you ensure you have all updates installed including the Photoshop CS6 13.1.2 update?
-Dave

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Renewed my Membership but can't launch Photoshop CS6 now without it telling me to renew

Just renewed my membership with Creative Cloud yesterday but now can't launch Photoshop CS6. Got past the activation problem. Now it is asking me to renew my membership. AGAIN?

This issue comes when the Ps app not uninstalled but manually deleted. So when you try to download, it shows you that Ps CC is already installed.
Run the Cleaner tool to remove Ps CC :http://www.adobe.com/support/contact/cscleanertool.html . Restart your system and then try installing Ps again.
Regards,
Ashutosh

I can't launch After Effects.

After installing, I tried to launch but it said "Unable to load font "Verdana" "Italic"" and "Cannott load font required for the Afterr Effects interface..", and then shut down.
I don't have "Verdana"
About my computer: Mac OS X 10.6.8
I still have CS4 creative suite in my computer..
help!

I see this post in the After Effects forum of others having this issue http://forums.adobe.com/message/4388664. A variety of different steps worked to resolve the problem.
I would post your issue in the After Effect forum here http://forums.adobe.com/community/aftereffects_general_discussion. They will be able to help you.

I can't launch After Effects CS6 on Maverick 10.9.4. I tried uninstalling, re-installing and updating it

After Effects 11 will not launch on Maverick 10.9.4
I try to run the Update patch and it errors out as well:
I've tried uninstalling After Effects and re-installing it with no success.

Lilanthony what error are you receiving when installing the update? You can find details on how to locate and interpret your installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Can't launch after effects on iMac

I've downloaded and installed the trial version of After Effects CC 2014 (v13.0) three times now, and it simply won't launch from the Finder - the icon bounces in the dock once, and then nothing happens.
Illustrator CC, PhotoShop CC, and Dreamweaver CC all installed and run properly.
I am on an iMac 27", 2.7 GHz Intel Core i5, 16GB RAM.

fixing permissions problem that impedes start of Adobe applications

I am renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can acti

I renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can activate my subscription on a second computer?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Develop module inactive. says to renew my subscription but i've already paid.

The developer module on LR5 is inactive, says I have to renew my subscription but I've already paid it days ago.

Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena

I'm signed in but can't launch acrobat...keeps saying try again... help

I'm signed in but can't launch acrobat...keeps saying try again... help

Hey Albert,
Could you please tell me which Acrobat and OS version are you using?
Have you tried signing in with a different web browser?
You might need to refer this KB doc and follow the troubleshooting steps for your system:
You are no longer signed into your Creative Cloud applications
Please let me know if this sorted your issue.
Regards,
Anubha

Trying to renew my subscription and can't seem to figure this out, my plan doesn't need renewed until feb 2015 so its not giving me the option to manage my account. Creative cloud isn't giving taking the $ off my credit card why? The $ is on my credit car

trying to renew my subscription and can't seem to figure this out, my plan doesn't need renewed until feb 2015 so its not giving me the option to manage my account. Creative cloud isn't giving taking the $ off my credit card why? The $ is on my credit card. Thank you.

Log out of your Cloud account... Restart your computer... Log in to your Cloud account
or
Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html

Keep getting a message about renewing my subscription but it is good until November 9, 2015.

I keep getting a message to renew my subscription but according to my Adobe account my copy was registered on 11/9/2014 so it should be good until 11/9/2015. Help.

Hi Dominique,
I have just checked your subscription details and yes! it's valid until 11/9/1015.
So, I want to confirm if you are getting this 'renew your subscription' message as e-mails in your inbox or as a pop-up in your Acrobat Program?
Regards,
Rahul

I have a subscription but can only install a trial?

I have a subscription but can only install a trial?

You have a keyboard but can only type one sentence?
Seriously, no one can really give you a meaningful answer to that, but I'll give it a shot...
The trial software is the real software. To activate it with your subscription you need only log in using the Adobe ID you set up the subscription with.
Is some part of that not working for you? If so, perhaps you could be a little more specific.
Also know this: The folks here on this user to user forum cannot access Adobe's subscription database to work out problems there. Now and again an Adobe representative participates, but it is not guaranteed. Your best bet to work out subscription issues is to call Adobe customer support.
Good luck.
-Noel

I just bought and downloaded Elements 12 but can't launch the program. Any ideas??

I just bought and downloaded Elements 12 but can't launch the program. Every time I try to sign in to my Adobe account to get started it shuts the whole program down everytime I click sign in. Very frustrated!! I had been using the trial version and loved it and want to work with the full version now!!!

If the trial version was still on the machine then you didn't need to install another program because Trial version can be activated by inserting your serial number and activated in the normal way.
I suggest try going to Help >> Activate
and see if you can activate it otherwise, if you can't launch the program then you need to uninstall the PSE completely from the Windows Control Panel and then restart the machine to make sure there isn't anything in the computer's memory.
Now restart the machine and install your program but this time making sure you also insert the serial number and your AdobeID so that you can register and activate the program automatically.
Good luck

Cannot launch After Effects CC 2014

Hi,
SInce this morning, I cannot launch After Effects CC 2014 anymore.
At the first time, I had a hanging splash screen.
I forced the application to quit.
Now, when i try to launch it, nothing happens, the icon is bouncing in the dock, no startupscreen is showing.
I tried to reinstall the application. Nothing changed.
After Effects CC (12.2) is working correctly.
I see 2 possible reasons :
1) I recently updated to Mac OS 10.9.4
2) Since a few days, each time I launched AE, it said that I had 4-3-2-1 day left to resolve a payment problem (In fact I upgraded my Subscription from Monthly to Year, so I had to cancel my monthly subscription, and then get a new 1-year subscription. It seemed like AE did not see the new subscription)
Any help would be appreciated.
Sorry for approximate english...
Eric

I'd allready tried that but it had no effect.
In Fact, I found a solution from Dépannage des comportements inattendus | Eléments spécifiques d’un compte d’utilisateur | Logiciels Adobe | Mac OS
I had to remove an old startupItem named AdobeResourceSynchronizer.
Now everything is ok !
Thanks anyway

ERROR launching AFTER EFFECT

Hi i try to launch after effect but now i receive this message
Impossible de crￃﾩer le fichier '/Users/ylegallic/Library/Preferences/Adobe/After Effects/13.2/dummy'.
i have Creative cloud and after effect CC ( 2014)
running on Mac Yosemite
before the updgrade 13.2 i used to work clear
so the soft doesn't want to open
can someone please help me ?
Thanks
yann

This is a problem with Mac OS permissions on that folder.
Set permissions for that Library/Preferences/Adobe folder and all of its contents to read-write, not read-only.

How can I use After Effects filters on a whole sequence without getting stuck in After Effects?

It appears that, with the options that are visible to the user, Dynamic Link only goes one-way and can't make round trips from Premiere Pro to After Effects and back again. If I send a sequence to After Effects, that part works fine and I can do what I want and save the comp. However, even though the comp appears as an asset in Premiere Pro, I am not allowed to do anything with it. If I try to drag it to a new sequence, it just says no. If I click "Create Sequence from Clip" it creates an empty sequence.
So how can I use After Effects on whole sequences/tracks instead of just on a clip-by-clip-by-clip-by-clip-by-clip basis? is this possible? For instance, if I have a whole sequence where I've neutralized the white balance, I might want to apply a warming filter to the whole thing as a unit. That would be really painful with even a few clips to keep doing that again and again, and if you want to modify it slightly you have to do it over and over. If there is a way to do that through Dynamic Link through some hidden option, what happens with the audio? Would I have to cut it out of the lower sequence and paste it into the higher sequence with the After Effects comp as a video track?

I'm not an Adoby guy, hence you may ignore my reply, but Adobe Dynamic Link is obviously not just one way ticket and in most cases works just fine.
You have already been explained by J-MS and tclark513 how to properly use it and which pitfalls may occur.
So as to apply an effect onto a whole sequence or a group of clips you need to either nest them in PrPro or pre-compose them in AE. Then just apply an effect (or several ones) onto that composition.
So, if you nest clips in PrPro, select your nested sequence in the timeline, right-click and choose 'Replace with After Effects Composition'. Done! Your dynamically linked AE composition is in the right place in your timeline and in your Project panel as well. If you can not treat it as an ordinary footage, there are obviously some mistakes in your workflow.
If you didn't nest your sequence or a group of clips in PrPro before replacing them with AE composition, you may easily do it within AE. Just select all the layers in AE composition and choose Layer -> Pre-compose... (Ctrl/Cmd+Shift+C) Done! Switch back to your Master comp and apply your desired effect(s)
You may loose some effects or/and transitions while travelling from PrPro to AE via Adobe Dynamic Link, whereas you don't while travelling back
(If you start building your AE composition from scratch right in AE and then need to import it into PrPro, DO NOT export one as PrPro project out of AE, but rather choose Adobe Dynamic Link -> Import After Effects Composition... within PrPro)
P.S. And yes, submit a feature-request so that Adobe will convert 'Transparent Video' into fully functional 'Adjustment Layer'.

Renewed my subscription but can't launch after effects

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