Renewed my subscription online some time ago, tried to download and it asked me for a key, which I d
Tried downloading Acrobat after renewing my subscription and it asks for an activation key. What do I do
Hi grouse1
Sometimes this occurs when there is a delay processing your order.
When did you renew your subsciption
Similar Messages
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I bought Photoshop CS2 some time ago. I got a new mac (OS X 10.8.2) and when I'm trying to install it I introduce the cd, accept and after it copies the files, appears "The installation failed" The installer encountered an error that caused the installation to fail. Contact the sofware manufacturer for assistance. How can i fix this problem?
The CS2 version of Photoshop is Power PC code only, It won't work with your new Intel Mac OSX 10.8.2
I found this:
Q. Will Adobe update Adobe Creative Suite , Studio 8, or individual applications, such as Photoshop CS, InDesign CS, Illustrator CS, Dreamweaver 8, Flash Professional 8, or After Effects 7.0, to be Universal applications?
A. No, Adobe does not plan to re-release current products as Universal applications that can run natively on both Intel- and PowerPC-based systems. This applies to Adobe Creative Suite 2 and Studio 8, as well as individual applications such as Photoshop CS2 . . . .
Sorry, SOL -
Since updating my Itunes software some time ago, I've not been able to add my own artwork,ie album covers, to my own personal albums.Used to be able to go to "File," "Get Info" and drag/drop my photo into the artwork box, hit save/OK and Voila! No longer and it's Really frustrating. It will let me drag it there but it
won't save it or display it. (Why they go and break somethin' that was working fine?....just an aside) What must one do now to display their own artwork for albums that are non purchasable online?Winter 7 wrote:
Thanks again. Though I'm not really tech savy, I don't believe this issue has to do with Tags.
it has everyrhing to do with tags.
The artwork is stoed in the Artwork tag field.
Since WAV files do not have tags, there is no where to store the tags.
If you use iTunes to get artwork for WAV files, it puts themn into the AlbumArt folder adn links it to the correct files via the iTunes library.itl file.
All other formats (MP3, AAC, AIFF, Apple Lossless) have na artwork tag to store the artwork in the media file itself.
in the past, to add my own personal artwork,
Not to WAV files. You must have imported them as a different format. -
What happened to my adobe account? I paid for lifetime membership some time ago?
What happened bo my adobe account? I paid for lifetime membership some time ago?
Hi Rose,
I've checked your account; you have an active subscription to ExportPDF (tied to the same Adobe ID/email address that you use here in the forums).
What account are you looking for? Adobe doesn't offer "lifetime" membership, but does offer subscriptions that are billed monthly or annually until you cancel.
Best,
Sara -
I have Adobe Acrobat 9 Standard on both of my computers.
Some time ago, one crashed my computer and I had to reinstall the operating system and all applications.
After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software version 9.0.0 update to the same level as it was before the crash and that the other computer has version named 9.5.5.
The system for update from version 9.0.0 does not work at all. "There are no updates" listed in the dialog.
Can you advise how I get my Adobo Acrobat 9 Standard (Version 9.0.0) could be updated to the same level as the computer had before the crash.ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/
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I downloaded Safari 5.1 onto Mac OS 10.6.8 some time ago. Yesterday the back/forward arrows next to the url window changed to a +, which adds the current url as a bookmark. I want the arrows back. What happened, and how can I fix this? Thanks. kammro
There's another way.
Right or control click the + then click Remove Item.
Just remembered that keyboard shortcut!
You're welcome -
i lost my iphone some time ago, is there any way to recover my lost iphone?i really need help..thanks before
Don't know what you mean by "some time ago", but unless you activated Find My Phone and the phone is still on, the answer is no. (Even if you ask 3 times).
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In my email auto fill it lists addresses I haven't used in 2 years as "recent others". What causes this, the contact information for these people was deleted some time ago.
Mail, Window Menu, Previous Recipients.
Select the ones you don't want and delete them.
If you want to add them to contacts, click that button. -
My Airport Express just stops working. Computer keeps searching for it. DSL modem is OK. Have to unplug Airport Express and replug to get it to work again. Starting happening sporaticaly some time ago, but now it is about once a day, maybe twice a day. Has v.6.3 on it. Supposedly up to date.What's the problem?
Has anyone had that happen? Solution? (other than purchase a new one.......)My Airport Express just stops working. Computer keeps searching for it. DSL modem is OK. Have to unplug Airport Express and replug to get it to work again. Starting happening sporaticaly some time ago, but now it is about once a day, maybe twice a day. Has v.6.3 on it. Supposedly up to date.What's the problem?
Has anyone had that happen? Solution? (other than purchase a new one.......) -
FaceTime won't accept the password which I wrote down some time ago and doesn't provide a "forgot your password" option. And when I try to create a new account it tells me that my email is already registered. What can I do to revise my password?
Hello Sheila,
Thank you for the details of the issue you are experiencing with FaceTime. It sounds like your Apple ID password is not being recognized.
You can reset your password using the steps in the following article:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
You can contact the Account Security team if you are unable to reset your password using those steps:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Some time ago I turned off my icloud, now I want to turn it back on. How?
Some time ago I turned off my icloud. Now I want to turn it back on. How?
go to settings > icloud > turn it on and use your apple id.
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I have an Airport Express and the pass code I used some time ago for my IPad won't work for my new IPhone 5S?
If you are sure that you are entering the correct password, then this sounds like an iPhone issue, so your best bet will be to post in the iPhone Support Community so that the experts over there can help.
Using iPhone
The best that we can do here is suggest that you start with the iOS support document Troubleshooting Wi-Fi Networks and Connections.
Resetting the iPhone took care of an issue like this with my wife's iPhone.
http://support.apple.com/kb/TS1398 -
I cannot find a series pass that I bought some time ago.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I've just been offered the first iphone (1st Generation) which was released some time ago, in which and what way will I be underhanded as the price range is very handsome.
mirameahora wrote:
You will get no use out of this phone and wont be able to use itunes either
I don't know why you say that. Many people are still quite happily using first-generation iPhones. They are very limited in the carrier support - EDGE only as Tim said - and the apps available are few now, but the phones still work and serve their original purpose.
That said, I certainly wouldn't buy one. Used iPhone 3G and even 3GS units are available quite affordably and are much more flexible.
Regards. -
I purchased Quicktime Pro some time ago on my old computer. I would like to download QTP again on my new computer?
One registration per purchase. If QuickTime has been un-registered on the old machine you can use that same registration info on a new machine.
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