Renewing is not working

This is driving me crazy. I have updated my credit card information  in order to re-activate an account. I did this a few days ago, nothing. Did it again today, nothing.
Trying to get support is even more useless - I would like to chat with a tech to get this resolved, but that is literally impossible. Perhaps I will have more luck here...
Does anyone have any ideas? I don't know what else to try, and I don't want to use another credit card - that would make no sense since this is my work card.
T.

Sheena, I appreciate the response but the link you sent me is precisely how I ended up here.
Clicking through the Creative Cloud Help, ending up at the "Renew, extend or restart your membership", I get a detailed description of what I need to do it. I did it. Does not work. So I click on "Stil Need Help". Where does that throw me? Back to the help front page. If I click on "Still Need Help", I get "Forums" as a recommended solution. If I click on "What are my contact options" I get a page that lists tons of options, none of them are active. I then click on "Ready to Contact us? Start Here" I get thrown back to the front page of "Help". Honestly, it would be comical if it wasn't so frustrating. I have a job to get done and I am late because of this stupid system.
I am finally in line for customer support on the phone - how did I find the number? I had to call new software sales and ask to be transfered to tech/billing support.
t.

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