Rental movie on i pad stops playing, then screen goes dark. any solution?

rental movie on i pad stops playing, then screen goes dark. any solution?

Quit the video app and restart. Go to the home screen first by tapping the home button. Quit the app by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on the video app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the video app icon to close it. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Try the app again and see if the movie is there and will play.
If that didn't work - Search for the movie. From the home screen swipe to the right and the Spotlight Search feature will appear. Type the name of the movie in the field at the top, if the movie shows up in the search, tap on the icon and hopefully it will begin to play. Let it play for a few minutes then tap Done. Return to the video app and see if it is in there now.
If that doesn't help - reset the iPad - hold down on the sleep andhomee buttons at the same time for about 10 seconds until the Apple logo appears - ignore the red slider - let go of the buttons. Let the iPad restart and try the video again.

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From: pwillener <[email protected]>
To: Sharon Atkins <[email protected]>
Sent: Monday, February 16, 2015 9:47 PM
Subject: I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes. Any suggestions?
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I just bought a movie download it and it plays but appears only dark screen no sound

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Hi sergio.cajiao,
Here are some troubleshooting ideas for video playback issues:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
If that does not resolve the issue, you may want to report it to iTunes by following this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers!
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Rental movie on i pad stops playing, then screen goes dark. any solution?

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