Rental movies

I have a 32 Gig Ipad. Frequently when I move a rental movie over from Itunes on my Imac to the Ipad it copies across in the Itunes bar (taking some time) and then when the sync is complete I disconnect the Ipad and open up Videos and although it is there, it is greyed out and the play button will not work. The error message "cannot load movie" appears. I go back to the MacBook Itunes and look in the movies section and it tells me it is on the Ipad although no Move butten is listed - only a delete button. This has happened 4 times now. The chapters appear on the Ipad and so does the info but not artwork and no movie.
Any ideas?

The only workaround I have found is to disconnect the iPad, quit ITunes and then reconnect, make some minor change to ensure there is a full sync (such as changing the music sync arrangement slightly). I had to do this twice and then, 2nd time round, ITunes copied it over again, even though ostensibly it was already on the IPad, and this time it was playable or could be moved back.
Clearly it had not copied over correctly first time. Mathis happens every time I rent on my IMac and then move.
Surely it is a bug?

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Why can i not view my rental movie in the ipad video app

hello everyone
Hopefully someone can help as I'm getting a tad frustrated I have been for the last 2.5hrs trying to get a rental movie I have downloaded on to my computer to sync with my Ipad2 and its simply wont do it what could be wrong?
I have so far
restarted both computer and rebooted ipad.
both softwares are up to date on ipad and on PC
I have checked the restrictions and there doesnt appear to be any that I can see in the menu although saying that the movie selection can not even be highlighted in that menu.
I have checked in the about and although itunes syncs the movie and it shows up in the bar below as the movie taking up space..in the about in the general part of settings it refreshed but still states 0 so itunes on the PC says its on the ipad but the ipad is saying it is not on the ipad....
I'm going away on holiday next week and I was hoping to take a few rentals with me....I downloaded this one to test it out and see how well it worked so far its been frustraingly useless....im glad I never downloaded 30bux worth of movies.
I have been searching and searching the net...I have come across one other person that appears to be having the same drama as me. however he is on here on apple support but no body has replied to him and he posted 3 months ago...so I hope someone can help me

Is there anyone out there that might know whats wrong!!!!
Surely someone must be able to help

Where would any downloaded rental movies be downloaded to on my iPad? Just spent over $40 in data top ups and nearly two days trying to a. Download a purchased movie and b. find the movie on my iPad.

I bought this iPad (think it is an iPad 2 not actually sure, a about a few months ago. Yesterday I decided to go on iTunes store and purchase a rental movie which cost approx $6 NZD. After about 2 hours I ran out of data and the movie hadn't even downloaded halfway so I purchased more data thinking another Gb would do. Then i got a message from itunes that my ipad didnt have enough storage so i went into settings and dleeted apps and docs (apparently also deleted from icloud too) to make room for the movie. Now after purchasing another 7GB of data at over three times the cost of the rented movie it finally finished downloading and I had enough space on my iPad. But now I can't find the actual movie...I go to iTunes to purchases and view movies , to downloads and searched the title of the movie...I can see an icon of it and it is in a separate place from other purchases but it says downloaded in faded lettering. Where is it? Why have I just wastednearlyb$50 just tying to download and watch one measly movie! It is obviously some secret formula or thing I've missed...it shouldn't be so hard! The day before this I successfully downloaded a song I purchased and can listen to with no probs. do I need another app to store downloaded movies or something?

But now I can't find the actual movie...I go to iTunes to purchases and view movies , to downloads and searched the title of the movie...I can see an icon of it and it is in a separate place from other purchases but it says downloaded in faded lettering. Where is it?
If you can't find the movie you downloaded on your iPad, iPhone or iPod Touch, check inside your Videos App

Purchased movie from Itunes wont sync with Iphone but rental movie will????

I purchased a movie from Itunes and it shows up in my library movies but it wont sync with my iphone. Before I bought the movie i rented a movie to make sure it works and I liked the format so I know that it can auto sync with the iphone. In they Sync section of Itunes under videos it only has 2 headings. Rental movies and TV shows. There is no option for Movies at all so it does not even come up to transfer it over to the phone like with the rental.
I have solved the problem temporarily but would love help on a proper fix. If I check the box manual merge music and videos on the summary page I can get the movie over by dragging it from the library and dropping it into the phone but it still does not show up under the video tab but is on the phone. This then deletes all my music and I have to manually sync that as well.
HELP!!!!!!!!!!!!!! I am using a mac book with an iphone and a move in Itunes that I actually paid for - from itunes. I just cant figure it!
Natalie

I think the layout in sync could be improved for movies perhaps putting Purchased Movies right after Rental Movies. When I am on that tab, Rental Movies (I have none and it tells me so) and then TV shows are visible on the screen with lots of blank space under. I had to scroll down to find the movie sync option (which may seem pretty obvious - but with all the white space after TV shows, I didn't notice that the scroll bar had room to scroll further). Yes, I feel a little stupid (and grateful to you for making the solution so obvious), but I do think the tab layout contributed to my ineptness.

HT1551 I ordered a rental movie on my computer and want to watch it on my 1st generation apple TV and it is not showing up there...any suggestions?

I ordered a rental movie on my computer and want to watch it on my 1st generation apple TV and it is not showing up there...any suggestions?

I had same problem last night with a movie rental not showing up under the 'Rented' tab in iTunes/Movies on my iMac: as I had no other rentals, there was no 'Rented' tab at all.
In iTunes 11, the Downloads icon only appears next to the Search bar while there is an active download. Once any downloads are finished, the icon disappears. I had no icon so I had to assume the downloading had finished (in the previous UI you could check download progress even after they had finished).
My movie rental did, however, show up under 'Rented Movies' under the 'Movies' tab in iTunes/Devices/(select any i/device) so I knew it was somewhere in my iTunes. Yet, we couldn't access it via Apple TV.
I fiddle around for a bit, restarting iTunes, restarting the iMac, to no avail. Then I did a little housekeeping and moved a different movie I'd imported awhile ago, from the 'Home Videos' tab under iTunes/Movies. Under File/Get Info, the 'Media Kind' was incorrectly set to 'Home Video' so I changed it to 'Movie'. Thus the file was moved over into the Movies tab. Hey Presto! The Rented tab suddenly showed up, and there was my rented movie!
This is the second time a movie rental did not show up after downloading. Unfortunately my husband initiated the download so we figured he must've messed up somehow as he's not as familiar with iTunes as me. Hence we opted to download the movie under a different iTunes account, which worked the second time with no problem. Needless to say the invoice for the original download had no problem in finding us, hence we were effectively being charged twice for the same movie! We have to contact apple support (such a hassle) but hopefully they will understand the issue (that's the difficult bit) and they are usually good at refunding when they finally accept the customer is genuine in their claim.
In case anyone is tempted to critique my method, we download rentals through iTune on our computer as we had too many problems trying to rent via Apple TV. Often the movie was not available to watch for many hours after it was rented, even though we'd start 'download' halfway through the day and sit down at night to watch it! We have also had problems with movies that kept stopping during viewing because it wasn't streaming fast enough. We'd give some time and come back to viewing, only to encounter the same. One time we gave gave up and tried again the next evening, only to find the movie expired. There is meant to be 48 hours after you've started viewing to resume watching a movie. Apple's only response to this was to advise we needed a broadband internet connection to stream the movie - this was despite me already telling them we have broadband.
Anyway, I hope this helps anyone experiencing similar issues with movie downloads.

Can family members share rental movies?

Hi!
I wonder if family members (using the Family Sharing feature) can watch rental movies. When I search the internet, I have found info that says one can do so. But it does not work.
My husband and I have set up Family Sharing (and the credit card that pays for it all, is mine), bit it is not possible for me to see the movie he have rented. I can see all his music and visa versa, but not the rental movies.
I find this strange, and not in line with the intention Apple has proclaimed regarding Family Sharing. I pay for the fun, but am not able to watch???
Or is it suppose to work, but does not because of a bug?

Just tested this. You have to enter the Apple ID Password for the device you are trying to remote erase. You CAN put the device in lost mode without the password, but you cannot initiate a remote wipe without the password for the device.

Rental movie continues to download when iTunes is opened on desktop

Hi,
I rented a HD movie on iTunes using my desktop PC. When the movie finished downloading to my desktop I plugged in my iPhone to the desktop and began to transfer the movie to my iPhone (I have done this several times in the past without issue). However, while transferring the movie to my iPhone the movie again began to download in ITunes on my desktop - I stopped the download and deleted the movie in ITunes. The movie remained on my iPhone and I was able to watch it without issue.
Now, however, each time I open iTunes on my desktop the rental movie begins to download again. I've stopped the download and deleted the movie, only to have it begin downloading again as soon as I open iTunes the next time. I also tried to let it finish downloading and then delete the movie but I got an error message. It has been over 24 hours since I watched the movie on my iPhone but yet it continues to download the moment I open iTunes on my desktop.
How can I prevent this movie from continuing to download in iTunes?
Thank you

This is actually good news.
I'd rather 1st Publish an AIR 2.5 Desktop Application for: (a) Windows, (b) Linux Ubuntu, (c) Mac OS X
Is there a version of WIndows which is required: Vista and Later?
Is there a version of Mac OS X that is requires Leopard? or Now Leopard?
I work with Ubuntu so I'm assuming this is a good way to test.
- metamoe

HT1657 My rental movie downloaded in 43 minutes. Where do I go to play it. When click on rent so that I can play it a pop up message says are you sure you want to rent it again? What wow question. iTunes can not figure that this movie has not even been pl

I rented a movie in itunes n it took 43 minutes to download. So where do I click to play my rental movie? When I click on rent a pop up says that this movie has been already rented. So where is my rental movie n where do I go to click on play?

If you select the Movies part of your iTunes library, is there a rental tab shown on it ?

When starting a rental movie, I get the message: "An error occured loading this content, please try again later". Any ideas how to solve this issue?

When starting a rental movie, I get the message: "An error occured loading this content, please try again later". Any ideas how to solve this issue?

Firstly, I should have typed speedtest.net previously.
Now that's an interesting comment you make, out of interest do you have any purchased HD movies in your iTunes collection, if so, do they play on the Apple TV with your new tv.

HT1657 How do I delete a rental movie that will not load on my iPad

How do I delete a rental movie that does not load

Have you tried swiping across the progress bar and see of a delete button comes up that way?
Or try Settings>General>Usage>Storage>Videos. If the movie appears in the setting, try the edit button in the upper right corner.
You can also try resetting the iPad and then see if you can delete the download.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

How do I delete a rental movie that could not download

How do I delete a rental move that could not be downloaded

Have you tried swiping across the progress bar and see of a delete button comes up that way?
Or try Settings>General>Usage>Storage>Videos. If the movie appears in the setting, try the edit button in the upper right corner.
You can also try resetting the iPad and then see if you can delete the download.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

TS3297 I have paid for a rental movie but cannot download it. It keeps saying there is a download error retry and I have been for an hour. There is nothing wrong with my internet connection

I have paid for a rental movie but cannot download it. It keeps saying there is a download error retry and I have been for an hour. There is nothing wrong with my internet connection.How do I get it?

There is nothing wrong with my internet connection.
Is that a -50 error message, jolyn?
If so, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

TS1424 Just downloaded a rental movie to my mac in SD... chose watch later ...15 min later....cannot find anywhere on this computer itunes says all available downloads have been downloaded why is this so @#$%%^ difficult!

just downloaded a rental movie and can't locate it anywhere in itunes downloads never use to be this hard not reallu worth it but would still like to watch my movie.My account info says all purchases have been downloaded.. hmmm wbere is my movie?

This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******.

How do I delete a rental movie that was unable to dowload

How do I delete a rental movie that was unable to download

Hi RyPatch,
To delete movie rentals from your iPad, follow the steps in this article -
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Specifically -
iPad
Tap the Videos app.
Tap Edit.
Tap the X on the movie rental you want to delete.
Thanks for using Apple Support Communities.
Best,
Brett L

TS3297 I have a problem with a rental movie

I rented a movie, I paid, it was approved. While it was downloading, I pressed play and the movie started playing even when the download wasn't finished. Now it's telling me that my rented movie is expired and the rented movie cannot download anymore. Now I just paid for nothing and I cannot watch my rental movie, what should I do? Plus, I can only call iTunes Store at 8:00 am ... I need help ASAP! Thanks.

the iTunes support guys can be reached by email too. check out the link below
https://getsupport.apple.com/ServiceOptionAction.action

HT1657 I purchased 6 ITunes rental movies on my IPad, but I can't get them to play. Please advise ASAP

I purchased rental movies for my vacation. I am on plane now. Went to Video Rentals on IPad. Pressed Play. Will not ply please advise ASAP!

Try searching for the name of one of your rentals on the iPad's spotlight search screen (pull down the centre of the home screen in iOS 7, swipe your first home screen to the right in iOS 6 and below), type in it's name, and if it finds it tap on it to see if it plays.
If that doesn't work then try closing the Videos app via the taskbar and then re-open it and see if they play : double-click the home button to open the taskbar and then swipe or drag the Videos app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
A third option if the two above don't work is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Rental movies

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