Rentals not showing up on AppleTV

Hi - I downloaded 2 movies as rentals on 11th June - both were going to take more than 3hrs (each) which was not normal (I'm on broadband) - couldn't get it to change so I reset the AppleTV (2nd gen) both movies still came up as rentals - I downloaded one which took 40 minutes which still seemed way too long compared to previous rentals, I chose to watch later as it took so long and was too late to watch. I turned the appleTV on last night and neither of the movies are in the rentals for me to watch, I can't figure out why they are not there for me to download, particularly if we have 30 days to watch them.
Any ideas?

Did you or anyone else start watching?
30 days is to start watching, but once you've started you have 24-48 hours to view depending on where you live.
In Settings there's an option to check for downloads/rentals somewhere.
AC

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