Rented a movie, won't play, gets error message. Running latest version of AppleTV2.

After renting a movie it shows up as rented with 29 days to go, but when I hit play I get An error occurred while loading this content. Try again later. I've checked my time zone - ok, logged out of iTunes and back in, rebooted AppleTV. Still can't play movie. Any thoughts on what to do next? And, how can I get a refund on this rental if it won't play?

I appreciate you're frustrated with the situation but it's hardly 'Snarky' telling you the truth regarding your specific comment.  I've offered an answer elsewhere - I've just checked and it still lists Apple TV rental for me, though the item may not appear if you've not had the e-mail detailing your purchases yet.
In iTunes on your computer log into your account.
Under Account Information>Purchase History it should list your purchases.
Select the problem purchase/purchases form the list, and it should list them with 'Report a Problem' as a button to click on the bottom.
AC

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