Rented and downloaded a movie and it's not showing up?

Rented and downloaded a movie and it's not showing up?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Request a redownload
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

Similar Messages

  • Download DVD movie for iTunes Store not showing up in my purchased items

    I downloaded a DVD movie from the iTunes store but it's not showing up in my iTunes application or any where else that I can see. What am I doing wrong?

    I am having the same problem. Have you heard anything back on this, or figured out anything that might help me as well?

  • My mac, ipad and apple tv share the same itunes account.  Why do movies rented from itunes on my ipad or mac not show up in my apple tv?  is there a way to get them there?

    My mac, ipad and apple tv share the same itunes account.  Why do movies rented from itunes on my ipad or mac not show up in my apple tv?  is there a way to get them there?

    Rentals are one-time only downloads, they will not show on other devices/computers for redownloading.
    If you rent a film on your iPad or Apple TV then you can only watch it on that device. If you rent it on your Mac then you can move it from there to your iPhone or your Apple TV (if it's a first gen Apple TV) : FAQs about renting movies from the iTunes Store :
    If you rented the movie on your computer, you can move it to an iOS device or Apple TV (1st generation). To do this, connect the devices and sync using USB. When you move a rented movie from your computer, it will disappear from your computer’s iTunes library. You can move the movie between devices as much as you want, but you can only have it on one device at a time.
    If you rented the movie on your iOS device or Apple TV, you can’t move it to any other device.
    Renting and moving rentals from a computer : How to rent a movie from the iTunes Store on your computer.

  • I just rented a movie from I tunes and it is not showing up on my I Pad

    I just rented a movie on I tunes and it is not showing up on my I Pad?

    Did you use iTunes on your computer, or iTunes on your iPad?  If you rented it on your computer, you need to transfer it from there to your iPad.  Plug in the iPad, select it in iTunes, and select the Movies tab.  A Rented Movies section should appear.

  • I downloaded a movie from my iPad  and it is not showing up on my iPad

    I downloaded a movie from my iPad  and it is not showing up on my iPado

    You downloaded a movie from your iPad but it is not showing up on your iPad????
    Did you look in the videos app for the movie?

  • HT1498 I rented a movie and it does not show up on my apple tv but is in my video app on my phone.   How can I watch it on my tv

    I rented a movie and it does not show up on my apple tv but is in my video app on my phone.   How can I watch it on my tv?

    A movie rented on an iPhone can only be viewed on an iPhone. If you want to view on TV you need to rent directly on ATV or via computer (and stream using home-sharing)

  • I have downloaded a movie from ITunes.  It shows up in my video app.  When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

    I have downloaded a movie from ITunes.  It shows up in my video app.  When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded".  Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT1551 I ordered a rental movie on my computer and want to watch it on my 1st generation apple TV and it is not showing up there...any suggestions?

    I ordered a rental movie on my computer and want to watch it on my 1st generation apple TV and it is not showing up there...any suggestions?

    I had same problem last night with a movie rental not showing up under the 'Rented' tab in iTunes/Movies on my iMac: as I had no other rentals, there was no 'Rented' tab at all.
    In iTunes 11, the Downloads icon only appears next to the Search bar while there is an active download. Once any  downloads are finished, the icon disappears.  I had no icon so I had to assume the downloading had finished (in the previous UI you could check download progress even after they had finished).
    My movie rental did, however, show up under 'Rented Movies' under the 'Movies' tab in iTunes/Devices/(select any i/device) so I knew it was somewhere in my iTunes.  Yet, we couldn't access it via Apple TV.
    I fiddle around for a bit, restarting iTunes, restarting the iMac, to no avail.  Then I did a little housekeeping and moved a different movie I'd imported awhile ago, from the 'Home Videos' tab under iTunes/Movies.  Under File/Get Info, the 'Media Kind' was incorrectly set to 'Home Video' so I changed it to 'Movie'.  Thus the file was moved over into the Movies tab.  Hey Presto!  The Rented tab suddenly showed up, and there was my rented movie!
    This is the second time a movie rental did not show up after downloading.  Unfortunately my husband initiated the download so we figured he must've messed up somehow as he's not as familiar with iTunes as me.  Hence we opted to download the movie under a different iTunes account, which worked the second time with no problem.  Needless to say the invoice for the original download had no problem in finding us, hence we were effectively being charged twice for the same movie!  We have to contact apple support (such a hassle) but hopefully they will understand the issue (that's the difficult bit) and they are usually good at refunding when they finally accept the customer is genuine in their claim.
    In case anyone is tempted to critique my method, we download rentals through iTune on our computer as we had too many problems trying to rent via Apple TV.  Often the movie was not available to watch for many hours after it was rented, even though we'd start 'download' halfway through the day and sit down at night to watch it!  We have also had problems with movies that kept stopping during viewing because it wasn't streaming fast enough.  We'd give some time and come back to viewing, only to encounter the same.  One time we gave gave up and tried again the next evening, only to find the movie expired.  There is meant to be 48 hours after you've started viewing to resume watching a movie.  Apple's only response to this was to advise we needed a broadband internet connection to stream the movie - this was despite me already telling them we have broadband.
    Anyway, I hope this helps anyone experiencing similar issues with movie downloads.

  • I downloaded 7.0 and it does not show up on my computer

    i downloaded 7.0 and it does not show up on my computer. How do I get the music files to show up?

    A movie rented on an iPhone can only be viewed on an iPhone. If you want to view on TV you need to rent directly on ATV or via computer (and stream using home-sharing)

  • I bought a movie from iTunes on my Mac and it is not showing up on my AppleTV purchased movies.  Is there a way to get this to sync?

    I bought a movie from iTunes on my new macbook pro and it is not showing up on my AppleTV, any ideas?

    Sign out of the Apple ID on the ATV and sign back in.

  • I downloaded lion and cloud does not show up in my system  preferences. Not sure how to get started without finding icloud., I downloaded lion and cloud does not show up in my system  preferences. Not sure how to get started without finding icloud.

    I just downloaded lion and cloud does not show up in my system preferences. Where is it hiding so I can set up icloud and see what lion is offering that is different from snow leopard.

    I purchased Lion on the app program but that did not seem to update my software or my operating system. Curious. It showed up on my menu bar saying it was downloading then disappeared. I can't seem to find it anywhere. Suggestions where I should look to make sure it is installed (which clearly it isn't)
    Thanks Roger

  • The Download Circle Is Slower On Homescreen And Faster On App Store And iPad Mini Not Shows Up On My MacBook.

    Well Since I Updated to iOS 8 My iPad Mini 2 Has Errors Downloading An App For Example: Today I Tried To Download A Chess App It Started Downloading it After The Circle in App store was Completed It Shows An Error Unable To Download Your App Try Again Later So I Went Back To The Home Screen And The App icon's Circle Was Not Fully Complete.And My iPad Mini 2 Does Not Show Up ON The Devices List ON My Mac It Shows An Error And It Does Not Show on My Mac. Please HELP Me
    Mac Specifications:
    MacBook 13-inch, Aluminum, Late 2008
    Mac OS X Lion 10.7 (11A511)
    2.4 GHz Intel Core 2 Duo
    2 GB 1067 MHz RAM
    NVIDIA GeForce 9400M 256 MB
    250 GB SATA Hard Disk

    Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
    http://support.apple.com/kb/HT1808
    Note: You may have to repeat the above a few times.

  • Downloaded icloud on my pc but not showing up in the system tray and not in the list of programs

    to sync with outlook i downloaded icloud on my pc but not showing up in the system tray and not in the list of programs

    Sorry, I forgot to clarify. This is in my itunes.

  • HT204266 I downloaded an app and it does not show up as an icon to open the app. I went to download it again and it says "installed"

    I downloaded an app from my Ipod touch and it does not show up as an icon to open the app.  I went to reinstall the app and it says "installed"  How do I find the app so I can use it?

    Try using the Spotlight search on the iPod to try to find the app. It is likely that you just can't find it.

  • A movie i purchased does not show up in  the download after it suddenly stopped while downloading over half way through

    a movie i purchased does not show up in  the download after it suddenly stopped while downloading over half way through.. help!

    I totally agree, I am not going to discredit your comment as everyone is entitled to their opinion as I am BUT, I will not bad mouth other members, especially since  may have not have written my initial statement in a logical manner so Ill try and answer them in order to your response.
    1. I DO LIKE iTunes in general and on the whole  BUT I dislike the new update, iTunes 11, it has completely buggered everything up.
    2. Prior to the update, everything worked brilliantly, including Apple TV. It was user friendly and was easy to use. The new update is counter-intuative and is hard to find, fix anything and as I have had to find out at my cost, reset my Apple TV and start downloading all over again. So let me reaffirm, it is iTunes11 I find hard to fathom, not the old iTunes.
    3. No I am not a developer but I have been using PC's for over 20 years so I do know how one works.
    4. Good Question about who would help me, again, it is someones opinion against someone elses. One day, I may write something that generally people agree with, another they may not, depends on the subject.
    5. " I do not love Apple" ?yet I have an iPhone 4s, iPad and Apple TV, find that an illogical comment!
    6. I have made a General Search on the forums on the subject and the general consensus is that the new update is one update to far.
    7. Oh, I am not a genius otherwise I would have solved the issue in the first place!
    Just to re-iterate, I am not bad mouthing Apple in general, all I am saying is that iTunes 11 is one update to far and I am not the only one saying it.... some have gone a lot further than I have, again, their opinion and who am I to argue with them as I have an opnion as you do and I will most deffinatly not bad mouth a member because I disagree with them for the above reason, debate it, yes, not belittle them.
    Hope these have cleared up my initial statement?

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