Rented film, fully downloaded (eventually) press play now then screen goes to authorizing, then goes black blank, no film , repeated process 3 times, still no joy. first and last time I rent a film with Apple, how do I get my money back ? Thanks
Rented film from Apple TV fully downloaded (eventually) press play now then screen goes to authorizing for 10 mins, then goes black blank, no film , repeated process 3 times, still no joy. first and last time I rent a film with Apple, how do I get my money back ? Thanks
First, that cannot be an iBook G4 as that machine cannot run Snow Leopard let alone Mountain Lion. To run Snow Leopard it has to be an Intel processor, not a G4. What does it show as the Model Identifier in About This Mac, More Info, System Report, Hardware, Model Identifier?
Second, if you have erased the hard drive there should not be remnants of any prior content. Even though Disk Warrior is saying nothing is wrong with the hard drive, it sounds as though there are problems. You may want to consider simply replacing the hard drive so there are no questions about faults. A good source is OWC, http://www.macsales.com where they also have on-line videos showing how to do the replacement.
Third, you could also try again to restart using the Snow Leopard DVD/CD and use Disk Utility on that install disk to erase again, and do it a couple times, then try to install. If it continues to refuse, then it sounds as though there is a fault with the hard drive.
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i order an ipad 32 and cancel it because i want the 64gb one, how can i get my money back on my credit card?
Did you order from the Apple on-line store? If so, see this link about canceling the order. However, it may be too late.
http://store.apple.com/us/help/viewing_changing_orders
Cheers, Tom -
i would like to no how i can get my money back as the game i am playing has not but my game piont on there
Developer will just push you back to iTS for this...
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Hi, i've been playing ashphalt since I got my first iPhone. Last night I saw that it on editors choice list and free for this weekend. So i installed it but later I noticed that the regular price was billed on my account. Tried online support , says no solution. How do I get refund? Please help!
Contacting itunes support is the only way
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Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?
Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh -
I have an itunes card i scratched off the code with the silver tag how do i get my money back
I have a itunes top up card which has a scratch of bit on the back.
scratched it of and the code has come of with it how do I get my money on my iPod now ?Whatever you read about iTunes is wrong unless you're actually referring to feature movies, not videos. Videos, apps, music and iBooks you can re-download:
http://support.apple.com/kb/ht2519
Download to your computer and then sync to your iPod touch whatever will fit.
And no, I can't say with certainty that they won't give you a refund, but it's unlikely. The most probable outcome, if you do indeed mean movies, not TV shows or other videos, is that they would set up an additional download. For other content they'll probably just direct you to the same instructions on re-downloading I just posted. -
I bought a free app(Documents by Readdle) for free. In my account I had $6.37 but now I have $3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?
Hi caw52,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy -
i purchase a movie with my ipad but i sold it and never synced it with itunes how do i get the movie back??!
Unless you are in the US then films can't currently be re-downloaded from the store (and not all films can be in the US). If you are in the US then you could see if it's in the Purchased link on the left-hand side of the iTunes store home page for re-downloading : http://support.apple.com/kb/HT2519
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I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account. -
My mac 10.8 does no have the file, com.apple.desktop. plist I wentto lIbrary, preference and look for it and it is not where in my mac. I also launch time machine and file is no where on my Mac. How do I get this file back?
thanksSystem files are hidden by default in Finder now, search for what you want then click the little + button on the top right of the bar that appears when you do a search. A new bar comes up and click the first box (that says "Kind"), change it to "System Files". Then change the box that says "aren't included" to "are included" and your file should show up.
http://osxdaily.com/2009/02/25/show-hidden-files-in-os-x/ -
I was billed for a renewal with eHarmony via iTunes that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed it is on my bank statement. How do I get my money back or get my subscription working?? I have all transaction ID's and invoice numbers. Please help this has been very frustrating, thanks.
Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app. When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund. I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.
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I purchased season 1 of GCB and it has now been cancelled. How do I get my money back?
I purchased season 1 of GCB and it has now been cancelled. How do I get my money back?
Start here: http://www.apple.com/emea/support/itunes/contact.html
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I have downloaded free apps from the apple App Store but each time they charge me 8 dollars for a free app. A free app shoud be free to download . How do I get my money back?
iOS is the operating system for iOS devices like the iPhone and iPad. Your Mac runs on OS X. You have installed OS X 10.10.2 Yosemite.
I have the most recent version of the Kindle app for Mac from the Mac App Store (MAS) v. 1.10.6 and it works fine. Look again in the MAS for the Kindle app, does it say Get or Open on the button?
Are you confusing Kindle for Mac with Kindle for iOS. The iOS version won't run on your Mac. -
If I can't buy apps with ituned card in Canada - how do I get my money back
I don't want the cards if I can't use them to buy apps, so how do I get my money back? They sell the cards with the presumption that you can use them to buy anything thru itunes but after they are redeemed and you try to use them, they don't work! I want a refund!
your out of luck
use them to buy Music, Movies, TV, or audio books
it is well covered on the net and in the TOU for iTunes Canada and in Apple online store (iTunes section). -
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