Rented movie and during playback screen went black
After about 20 hours of error messages, I was able to download a movie rental from iTunes. After watching less than half of the movie on my iPad, first the screen froze and then the screen went black. I closed the video application and I also reset my iPad, but still the video screen remains black when I open the video application. Trying to download and watch movies on iTunes is terrible. Please help ...
I am deployed in Iraq and have only my 1st gen iPad with me. I purchased 4 movies via iTunes however, the internet here is very bad and there were a ton of interruptions so it took almost 4 days to complete all the downloads. When I started watching one of my movies, it froze and the display went black. I to tried a restart first on the video application and then on the iPad itself to no avail. It wasn't until I reset all settings in the general tab of the systems settings did the video application start responding but if I tried to play the same move, it would do it all over again. When I go to iTunes and do a check for downloads, nothing is there however, I believe that with all the interruptions, bits were missed in the download process and iTunes simply cannot detect it. Also, if I do delete the movies in question, I will have to buy them again because the iPad hasn't been synced to my computer thus no transfer has taken place. Apple either provide a workaround for re-downloading movies free of charge to iPads or refund us our money for content that you have failed to deliver.....
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The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
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