Rented movie but it will not play
just rented a movie but it will not play.
Hi 1adamsdad,
If you are unable to play a rental, I recommend reporting this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers!
- Ari
Similar Messages
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I rented a movie but it will not play.
I rented a movie but it will not play. I get a message saying there is a problem and then iTunes shuts down. The help screen then says to download the latest version to avoid this problem, but I already have. What do I do to be able to watch the movie I rented?
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Rented movies on iTunes will not play?
I rented a move on iTunes and in the middle of the movie I paused it and when I preset play the movie was still not playing? I runing the latest version of iTunes.
Do the movies move but not play? Or do they not move? If you can post more details, including your model of iPhone and the OS version it's running and the version of iTunes you have, perhaps someone here can help you sort out the problem.
As to contacting the iTunes Store, you can contact the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button). But they'll probably have you go through troubleshooting steps first, so you might want to do so here, which is often easier and more helpful, before you contact the iTunes Store.
Regards. -
2+ movies but the will not play into each other on DVD
I am making a wedding video. I want to break it up into intro, ceremony, reception, interviews etc. I made a seperate video for each of them in hopes that each one can be watched on DVD seperately or ALL in a row. I drag Intro, ceremony, reception, interviews into IDVD so there are 4 videos in a row. The DVD will play ONLY ONE at a time. I want the option that if they start with intro that it will just play into the other 3 videos below it...
PLEASE HELP!Hello eporon,
the only possibility to create a DVD with several movies and have the option to either play the parts separatly or "play all" as in commercial DVDs is to duplicate your movie(s).
This means you have to import the individual movies (as you already did), then create a new movie where you join the parts into one. Now import that movie as well and name the menu button "play all".
Important: this can only work if the combined parts are less than 60 min long (DVD-R is max 120 min).
Alternatively you could create a single movie out of the four parts and place chapter markers for each individual title (ceremony, reception...) the let iDVD create a chapter submenu. Now the separate titles can be accessed from there.
hope this helps
mish -
my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?
Hi there kirk279,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W. -
have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110
Hi beckai.rose,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
If you continue to have issues with this purchase, contact the iTunes Store Support team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
HT1657 I rented a movie on itunes but it will not play on my imac ?
I rented a movie on itunes but it will not play on my imac ?
Does anyone know how to fix it ?Could you walk us through what happens when you try to play the movie, please?
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Purchased and downloaded a movie. To watch the movie you must "authorize" the pc. I enter apple id /passwd. I receive a message stating "this pc is alreay authorized", but it will not play the movie. black screen. I hit play nothing happens. Help ?
I'm having the same stupid problem!
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I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks
I'm having a similar problem ... just used my iPad 2 to purchase the Bourne trilogy and it downloaded fine but I did not try to play it right away. Then I plugged the iPad into the computer and it downloaded the SD versions of the movie and I used iTunes to sync my movies. Then I tried to play it and it said it could not open the movie. I then did a full iPad restore and did a fresh sync and now I get the Cannot Opne pop up. Did you ever find an answer to your question?
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I made a movie on IMovie and went to burn it to a DVD ...I could not do this so I contacted Apple..they had me download an App and then I could make a DVD...but it will not play on my DVD player...does anyone know how I can solve this problem.. I purchased this to make DVD's and now I can not do that!!
This is a known issue. It really comes down to two key factors - what type of DVD are you burning to + what type of DVD player you have.
This article will help. It's lengthy and can be technical in some parts but should shed some light on your problem.
http://www.media.utah.edu/dvdworkshop/pdf/DVDCompatTest.pdf -
I purchased a movie on iTunes, but it will not play on my Apple TV1. It says the Apple TV is not authorized to play this content.
Annoying isn't it.
This seems to have started at the end of October and may be some kind of 'authorisation expiry' on the original unit that needs updating.
Solution include:
Purchase something on the AppleTV1 itself with DRM (a free TV Show episode might be an idea if yiou can find one).
Remove the connection to itunes by removing the iTunes library from AppleTV's Computers>Settings menu, then add it back again.
Remember this will wipe synced content from the AppleTV if AppleTV1 is syncing (My Movies/TV Shows etc) as opposed to streaming (My Shared Movies etc) from that itunes library. In theory direct purchases on AppleTV that have never transferred to itunes might survive the 'wipe for a clean slate for a new sync' process that happens when you remove a sync library but don't risk it and right click on the AppleTV Device in itunes, choose Transfer Purchases if there are any prior to resetting the AppleTV Computers entry and readding the library. If AppleTV is streaming only it's very quick to remove the libarry and re-add it as there's nothing to sync when you re-establish the connection - it works I've done it. Purchasing a protected music video on my other AppleTV1 which was synced also worked.
Good luck
AC -
I have a song that shows in the playlist but suddenly will not play, how do I get it back?
I have a song that shows in the playlist but suddenly will not play. Itunes thinks that last time it was played was the time it "shorted" out and did not play. How do I get it back? Thanks.
Try deleting the entries from the Movies part of your library (i.e. where you are trying to play them) and see if you get the cloud symbol next to them for re-downloading in the Purchased link
As your screenshot shows your account id I've asked the hosts to remove it -
This info is not helping. I am using VC500MAC digital video conversion system to record old VHS tapes to computer. The file is .mov, but quicktime is not playing it back. Help, please.
Sorry for this question. Can you use this device with Vlc or QuickTime? Does skype support it? Is this device supported only by its own software?
I need a device that can work with my own software. My software can work only with a QuickTime supported device.
Thanks if you will reply to me. -
my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
THANKS AGAIN:-):-)my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
THANKS AGAIN:-):-) -
I've burnt a slideshow of my photos on my Apple Mac to a DVD+REW disc but it will not play on my DVD player or on a combined DVD/TV. However it will play on my wife's Acer laptop. I then erased the disc & burned another slideshow from my ancient Dell computer onto the same disc &it played just fine on everything. So it seems the problem ids somewhere in the Apple Mac process. Any ideas?
Keith CGary Scotland wrote:
If you want to play material on a dedicated DVD Video hardware player, you must create a DVD video disc, and you must use a DVD authoring application.The software creates files that the DVD video player can play and will burn them to a recordable DVD disc. Examples of applications are:
Roxio Toast and iSky DVD Creator
Mac's used to be supplied with iDVD authoring software but Apple discontinued it in 2011.
Thanks for that. Will need to check iSkysoft out. I am in the process of looking for a VisualHub replacement/backup. Especially when it comes to ease of use. Toast is ok. Just looking for something along the lines of VH.
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