Rented Movie disappeared before 24 hrs

I rented American Gangster 2 days ago and started play at approx. 5:15 P.M. eastern time. Yesterday I went to resume play at 3:00 P.M. and the movie was gone from "rented movies"
Today at 7:45 A.M. I went into movies on my TV and it was downloading again. Does anyone know if there were any global glitches yesterday in the iTunes store? I did not rent this movie again and was going to contact the iTunes store to look into a credit, but lo and behold the movie is back, apparently giving me a new 24 hour window.
Any similar experiences?
Thank you.
CD3

Follow up to previous post:
Download of movie completed and immediately disappears from "rented movies". I guess an email to iTunes store is in order.
Thanks,
CD3

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