Rented movie does not download

I paid for a movie rental on iTunes. The movie shows up as a download, but I get an error message when I try to download.

Thanks King_Penguin,
The fact that I logged into an apple.com site fooled me to believe that this was a 'report a problem' site.
I since found the 'report a problem' link.
Wasn't easy to find (could not find it on my apple TV or iPad) had to:
log into iTunes via laptop, and then
click on iTunes Store (right top);
click on account (quick link or at bottom);
select "see all' next to purchase history;
click on small arrow next to 'problem' purchase (movie rental for me);
click on 'report a problem' (at bottom);
click on 'report a problem again (now inside the purchase details) - redirect to browse
fill in details, and
submit.
As you can see quite a long process.
The long process and my missed movie night were the frustrating parts.
The reponse from Apple Customer Support was swift and extremely good - makes up for the frustration.

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HT1657 Rented movie does not download on Apple tv

Dear apple. You've done it again. You ruined our movie night. Rented movie, got all ready to start watching. Now the movie does not download. Wrong on your Sid as Internet works (100Mbps) and other content/trailers download swiftly.
I am extremely ****** of that this happened again. I have lost the past hour trying various things and now finding a way to get my money back.
Please up your game.

Thanks King_Penguin,
The fact that I logged into an apple.com site fooled me to believe that this was a 'report a problem' site.
I since found the 'report a problem' link.
Wasn't easy to find (could not find it on my apple TV or iPad) had to:
log into iTunes via laptop, and then
click on iTunes Store (right top);
click on account (quick link or at bottom);
select "see all' next to purchase history;
click on small arrow next to 'problem' purchase (movie rental for me);
click on 'report a problem' (at bottom);
click on 'report a problem again (now inside the purchase details) - redirect to browse
fill in details, and
submit.
As you can see quite a long process.
The long process and my missed movie night were the frustrating parts.
The reponse from Apple Customer Support was swift and extremely good - makes up for the frustration.

Rented movie does not play after download if not connected to the internet

rented movie does not play after download if not connected to the internet

Hello b noir.
Thank you for your interest in solving my problem.
What I did I opened iTune. I read the information about what does my computener need to play back a rented movie. My computer is okay to play back rental movies. So I went to the iTunes store, I searched for the movie I want to watch, i singned in into my Mac account and I bought the movie. The movie started to download to my computer, it took some time because I bought a HD version, but it never stop and after a couple of hours or little less the movie was in the Rented folder of my iTunes and also I checked to be sure that was in the movie folder. So, next day I open iTunes and click on the movie, it opens but I wait for five minuetes and never started to play back, so I tried several time and I looked for info in different internet forums but I couldn't find anything that help. So I posted the problem in this forum and also I called Apple. Apple contacted me and they let me to download the movie again. So I did it and now I will watch the movie later. Not sure if the movie will play back normally or if I am going to have the same problem. I'll keep you posted.
Apple representative did not know why this happened.
Thanks.

HT1657 rented movie will not download to mac

rented a movie from itunes and it will not download to Mac. Keep getting an error message when I try to open it to watch on the MAc. Any help??

How large is the film ? It's size should be on its decription page in the store. The current 'top film' here in the UK is 5.12 gig in HD format.

Rented movie does not play

Why does a rented movie not play?

I had the same problems.
There are two solutions...
a) Logout from iStore at Apple TV, Restart Apple TV, Login again
If this way won't work:
b) Restore to factory setting helps.

Rented movie will not download

Just rented a movie at iTunes, But it will not download.
The download icon just disappers. I have an ipad with the newest update.
Please help! Thanks :)

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.

My rented movie does not finish downloading error=8008

I rented a movie and it when i start loading it it dosent finish and it says an error acurrs
"error=8008"

Read this through
http://support.apple.com/kb/TS3297

HT1657 My rented movie does not play.

I rented a movie 2 weeks ago and it will not play. It just says the server can not be found.

JUst tried de-authoring followed by re authorizing in iTUNES store drop down menu. WORKED beautifully! MAC rocks...

HT4095 My rented movies are not downloading

I'm trying to download a movie and it has been stuck at processing what should I do?

This problem was sorted for me recently by Apple tech support. It occurs because you have insufficient space remaining to download the film the processing part requires as much space as the film so in other words if the film uses 3.5 you need to have 7.0 of space before you start. Once the download is completed the final space used will only be 3.5.
To solve the problem make sure all important files are switched on in Settings and save to icloud. Then go to reset to factory settings which will delete them from the ipad. You will then need to retrieve the files from icloud.
My advice would be to phone apple technical support for free and they will do it with you. Good luck.

My iTunes does not download my purchases movies onto itv

My iTunes does not download my purchases movies onto itv

I same My itunes buy movies not download purchases movies in it

Unable to sync my movies in the i tunes 11 library i try to add the mp4 video by using the add to library option but the movie does not sync while the music is syncing fine...

i am unable to sync my movies in the i tunes 11 library i try to add the mp4 video by using the add to library option but the movie does not sync while the music is syncing fine...

I had the same issue. What I did was save the movies on a thrid-party app like Download Manager Lite. Once downloaded, go back to itunes, go to your iDevice, go to apps and transfer the app, then scroll down and click on the app and from there you can send the movies to that app and WILL play. Can only hold up to 8 videos/movies (this is for iPod Touch 3G or better, iPhone 3s or better, iPad requires iOS 4.3 or better)
YES THIS APP SUPPORTS .mp4
From other ipod (nano, classic): I don't remember.
If your just putting them on iTunes, it should show and play on iTunes no problem.
Message was edited by: keeferaf

Rented Movies do not play

Rented movies do not play on my Windows7 computer. Neither can I transfer the movies to my iPod Touch. I get the message that "movies have already been transferred to another device" Any suggestions?

Kenneth Keen1 wrote:
Ipod does not play movies. Apple do not support people viewing movies they made on ipods made after 2006. The iPod is only for music bought from apple.
What on Earth are you talking about? Both the Classic and the Touch play movies.

IOS 8.1 Does Not Download All iCloud Mail/ Keeps Cache?

Hello,
I have setup and enabled an iCloud e-mail account on all of my devices and was successfully able to use the Mail app in Mac OS X Yosemite to copy mail from my Yahoo! inbox to my iCloud inbox. All e-mail copied from Yahoo! Mail appears in the OS X Yosemite Mail app as well as in the iCloud.com site, however, my iPad Air 2 and iPhone 5 both running iOS 8.1 does not download all of the mail from iCloud. I have tried the following on both iOS 8.1 devices with no success.
- Disable iCloud mail and re-enable
- Sign completely out of iCloud and sign in again, then reconfigure all iCloud services including mail
The result of both steps is that the incomplete list of e-mail in the iCloud inbox just reappears in the Mail app instead of downloading from iCloud again. It looks like the incomplete list of e-mail is stored on the iOS device and signing out of or disabling iCloud mail just hides it; re-enabling or signing in merely shows it again. This appears to work differently than my Yahoo! Mail configuration where if I sign out of or delete the Yahoo! account and reconfigure, iOS downloads a fresh copy of all e-mail in the inbox and all other folders. Here are my two questions:
- How do I get my iPhone and iPad Air 2 to download ALL e-mail from my iCloud mail account?
- Are my suspicions true? Does iOS actually store a cached copy of iCloud mail on the device when the service is disabled and just "redisplays" it when re-enabled?
Thanks!

I had the same problem. My iCloud it's a mess since the iOS 8.1 update.
Probably your iCloud isn't working too.

I can no longer open any attachments that are sent to me. I click on and get cannot preview (but have had this for ages). I am clicking on download and nothing happens. It does not download. I clicked to install a new version after updating and clicking r

I can no longer open any attachments that are sent to me. I click on and get cannot preview (but have had this for ages). I am clicking on download and nothing happens. It does not download. I clicked to install a new version after updating and clicking repair. But still the attachments won't open including invoices I have received today. It is all attachments not just pdfs.

Angela Richens wrote:
It is all attachments not just pdfs.
Then most likely it is not caused by Adobe Reader.
Anyway, perhaps someone has some idea, if you give us some details: operating system, browser, email client, ...

HT204370 My movie is not downloading but the movie extras are, how do i get the movie back without re-purchasing it?

My movie is not downloading but the movie extras are, how do i get the movie back without repurchasing it? I've tried searching through my available downloads but only the extras showed up not the movie. All my other movies are there including the extras from the movie. I really want the movie & I don't want to repurchase it if I can avoid it.
When I tried to get it through my Purchased in iTunes - iStore it says
" You have already purchased this item"
"You have alreaady purchased this item but it has not been downloaded. To download it, select Check For Avaliable Downloads from the Store menu."
Which leads me right back to having all the other tv shows & movies that aren't on my laptop downloading but not the actual movie I want. I already have the extras but I really would like the movie .
Any help or advice would be appreciated
Thank You

See Recover your iTunes library from your iPod or iOS device.
tt2

Rented movie does not download

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