Rented movie freezes half-way through?

This has happened to me several times. A rented movie will pause about half-way through playing and then refuse to play any more. I ignored the problem before, but am working on a movie review for school and really need to get this fixed! There is no error message, the movie simply freezes and will not progress past a certain point.

1. You can only download purchased movies again for free if you live in the U.S.
2. Not all movies are available for free downloads a second time
3. Only certain movie studios allow this

Similar Messages

  • Rented Movie Freezes Half Way Through It

    I had to rent a movie twice because I didn't finish it within the first 24 hours (which is completely stupid by the way) - I tend to rent movies to watch them on the plane and can't finish it so I have to rent them twice if I want to finish it. Anyway, the second time I rented it, the video froze about halfway through the movie. The audio kept going, but the video was stuck on one frame. The only thing that I think could have happened was that wifi probably dropped while downloading and 3G picked it back up. Since I downloaded it at a hotel with free wifi, they make you log back in every day in order to use their wifi again, so that's why I'm guessing this is what happened. How can I ask for a refund on this second rental? Also...how can I tell apple to test this and fix it? or does posting this on this forum do the trick?

    1. You can only download purchased movies again for free if you live in the U.S.
    2. Not all movies are available for free downloads a second time
    3. Only certain movie studios allow this

  • Rented movie stopped half way through,"Accessing itunes store" with revolving loader symbol

    FIrst nite with ATV2, it suddenly stopped working, didnt recognize my password, and ultimately i had to change my password. Then went to bed and tried again this morning. It worked.
    Second nite with ATV2, we rented a movie. 2/3 of way through movie, the loading circle appeared. cannot access the movie, though it recognizes that we have 22 hrs left on the movie.  cannot access other itunes content.
    --turned ATV off and back on--didnt work
    --checked network--no problems
    --reset ATV2--still cannot see anything but loading circle.
    Tried to see a tv show we'd watched earlier today. "accessing itunes store" with the loading circle appeared.
    HELP?
    I have spent more hours trying to make the device work than enjoying it.
    Thinking that I want to return this product. it works like a PC device.
    If you dont know how to fix it, can you tell me,
    HOW do i return it?

    are you guys watching TV late at night. I've noticed that the shows stop working at around 11 to 11.30 pm pacific time. I suppose that iTunes updates their catalogue to include the latest shows that are new and cleared for sale after the night's TV schedule. I think it's poor iTunes judgement to do that. Most people watch TV at night. They should update their catalogue some time in the morning hours.
    I usually just unplug my apple TV, restart and then wait for a while to make it work.
    If you guys get stuck because you put the show on pause then the remedy is to turn the screen saver off. Switch it to never because then when you pause and iTunes server goes out you don't have to re-authorize the show to continue watching it. That's if you purchased and the show was sownloaded to your apple TV

  • Rented movie freezes part way through playback

    I have recently purchased an Apple TV and have watched 1 full movie on it. Recently I have rented two other movies, the first at approximately 1m 40s and the second at around 24m of playback froze the playback and would not play any further in the movie.
    The first movie I complained to Apple about and they have credited me and advised that there was an issue with the movie "not downloading properly" the second has just occurred so I haven't had a chance to complain about this.
    Has anyone else had this issue occur for them?

    are you guys watching TV late at night. I've noticed that the shows stop working at around 11 to 11.30 pm pacific time. I suppose that iTunes updates their catalogue to include the latest shows that are new and cleared for sale after the night's TV schedule. I think it's poor iTunes judgement to do that. Most people watch TV at night. They should update their catalogue some time in the morning hours.
    I usually just unplug my apple TV, restart and then wait for a while to make it work.
    If you guys get stuck because you put the show on pause then the remedy is to turn the screen saver off. Switch it to never because then when you pause and iTunes server goes out you don't have to re-authorize the show to continue watching it. That's if you purchased and the show was sownloaded to your apple TV

  • Why does the video freeze half way through my movie and the audio keep going?

    Why does my movie freeze half way through and the audio continues?

    Most likely this is due to running out of virtual memory. You can reset virtual memory by restarting your Mac.
    Long term you may want to consider purchasing more memory.

  • Can I get a refund on a movie rental i ordered that keeps freezing half way through the movie?

    Can I get a refund on a movie rental i ordered that keeps freezing half way through the movie?

    No, but they will likely let you redownload it if you report the problem:
    How to report an issue with Your iTunes Store purchase

  • ITunes freezes half way through CD download?

    Hi,
    I have been trying, without sucess, to download music from CDs. The download starts and a little more than half way through the download, iTunes and everything else freezes. I have yet to get through a complete CD. I have tried removing and reinstalling. I even tried to just download one song at a time (the ones that didn't originally download) and it freezes half way through that download as well. I am able to download from the iTunes store without any issues.
    I thought it was my memory on my PC, so I deleted a ton of stuff and now about half disk free space now available.
    Any suggestions would be greatly appreciated!
    Thank you!
    Compaq Deskpro EN   Windows 2000  

    try this article for freezes and unexpected quits
    http://support.apple.com/kb/TS1717

  • I hired a movie and half way through it stopped loading so i exited the movie and it vanished, when i clicked on the movie again it asked if i wanted to rent it???

    i rented a movie from the apple store off my apple TV half way through the movie it stopped like it was waiting for it start loading. i then exited the movie and went to click on it again but found that the movie was no longer there and when i clicked on the same movie it asked it i wanted to rent it, which i had just done. i would just like to know what happened here and how to fix this?

    This has happened to me 3 consecutive times!!
    3 movies. 3 mysterious stopages in mid movie with no fix.
    If only they solved their own problems as quickly as the scoffed your money!
    I have no idea how to report it.
    Apple only wants to communicate with you when you want to purchase products but makes it brutaly painfull to solve problems.
    They have become a pathetic, gready symbol of sloppy excess.
    They WIIL fail because they forgot how deliver their products.
    I was a lifelong apple user and that is over for good!
    I've been ripped off by them for the last time!
    There's too much competant competition out there now.

  • After Quicktime dowloads, it freezes half way through.

    I made a QT movie (size 640x480, H 264, K frame 24, frame reorder: yes, D rate: 2.30 mbits, sound: IMA 4:1 mono, about 76MB).  It runs fine on my MacBook. I uploaded it to my website, it was then sent through an email and downloaded to another MacBook Air.  it looks clear and the sound is fine til half way through, then the screen freezes and the music stops, the little dot though still moves along the bottom of the control bar, as if it is still going. Tried downloading again and teh same thing happens in the same place. This happened with another video as well.
    Any ideas?

    Welcome to Apple Discussions BigMak
    This is likely not a preference issue, but just to be sure, when you deleted the preferences, did you delete all of the preference files as I detail in my user tip, AppleWorks has stopped working correctly?
    More likely this "freezing" (as opposed to crashing) is a problem with full Recent Items and/or AutoSave folders or a corrupt font. There are three articles in the User Tips Library dealing with Recent Items.
    Dale Gillard - AppleWorks slow? Spinning ball appears?
    Dale Gillard - Recent items not visible/updated
    Yvan Koenig - No More Recent Items
    The most frequent cause of AppleWorks quitting during start up is a corrupt font. In watching the AppleWorks start up window, do you see where it was when it crashed? If my guess is correct, it would be during "Building Font Menu." First, look for a font named Bauhaus 93. This font is installed by versions of Microsoft Office before Office 2004. The Bauhaus 93 with Office 2004 is not corrupt. If you don't find Bauhaus 93 you'll need to go through the trial & error of locating a corrupt font. Using the OS X Font Book is not reliable when it comes to finding problem fonts affecting AppleWorks.
    The trial & error method of corrupt font isolation involves moving all of the fonts from the various font folders to another folder (the Desktop is a good place) & then moving a few back at a time & trying to launch AppleWorks. When it crashes you will know the culprit is in the last bunch.
    Peggy

  • CS4 rendering and the audio is fine but the video freeze half way through

    Hi I need your help
    I am using Premiere Pro CS4 on a MAC,
    We have a project that is using multicam editing of footage from 2 cameras. the footage is fine in the timeline when you move through the time line the footage is 2hours 20 min when edited.
    When rendering this out it takes about 9 hours when you play footage back it stops at the 43 min mark the audio continues but the video freezes on the frame for the rest of the footage.
    We have rendered a small clip 5 mins ether side of the footage where this happens and the footage is fine when played back.
    Do you have any ideas as to what I can do
    Rodney

    Rodney,
    The first thing that I would look for would be a gap in the Video, and especially in that 43 min. range. Even a 1 Frame gap can cause issues. I find that gaps can be tough to spot, even when the Timeline is zoomed into the frame-level. I use the keyboard shortcuts, PageUp & PageDn, to step through the Clips. The CTI (Current Time Indicator) should jump smoothly from Clip to Clip. If you encounter a little hiccup, or pause, you have likely found a gap. This is the first thing that I would rule out. If there are no gaps, then something else seems to be happening at that 43 min. mark.
    To rule out another possibility, though a remote one, are you Exporting to an external HDD, that is perhaps formatted to FAT-32 (max file size ~ 4GB), which is the normal format for an external to go between a Mac and PC, as the Mac cannot yet use the NTSF format. Like I said, this is not very likely, especially as your Audio keep playing.
    Good luck,
    Hunt

  • I rented a movie via Itunes on  my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. Will I still be charged?

    I rented a movie via Itunes on  my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. I have rebooted Itunes and resumed the download of the movie only to receive the same error code. Has the movie file been corrupted? Can I recover the rental even though the time has elapsed? Will I be charged?

    Did you figure this out?  I haven't rented a movie in this new iTunes yet and saw one tonight I wanted to rent.  Same fricken thing is happening to me.  I hate this new iTunes, and I really hate that there are problems like this....why the heck do they have to fix something that isn't broken and break it?  This just really stinks.

  • What do I do when I'm half way through a movie on Apple TV.  The movie then quits.  We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

    What do I do when I'm half way through a movie on Apple TV.  The movie then quits.  We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

    Try signing in and out of itunes on apple tv, do you have lastet OS?

  • Half way through rented movie video won't work

    I rented a movie and got a little over half way through it and it froze on a scene. I closed the app, opened it. Shut iPad down completely. When I open "videos" all I get is a black screen, same when useless the movie in iPod. I wish hadn't of done the update prior to vacation.

    By the way who do I contact at iTunes to get a refund on the movie I rented?

  • I purchased a movie through iTunes and half way through the movie it freezes up

    I purchased a movie through iTunes and half way through the movie it freezes up.what can I do to fix this problem?

    How to report an issue with Your iTunes Store purchase

  • TS1424 My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

    My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

    TRy to close itunes by double tapping the home button then slide up all of the open apps and try again.
    another option is to turn off your ipad, logout from your itunes account and try again downloading the movie. If it still gives you error, call apple support and ask for itunes agent to see if there is something wrong with the movie you are trying to download

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