Rented movie freezes part way through playback

I have recently purchased an Apple TV and have watched 1 full movie on it. Recently I have rented two other movies, the first at approximately 1m 40s and the second at around 24m of playback froze the playback and would not play any further in the movie.
The first movie I complained to Apple about and they have credited me and advised that there was an issue with the movie "not downloading properly" the second has just occurred so I haven't had a chance to complain about this.
Has anyone else had this issue occur for them?

are you guys watching TV late at night. I've noticed that the shows stop working at around 11 to 11.30 pm pacific time. I suppose that iTunes updates their catalogue to include the latest shows that are new and cleared for sale after the night's TV schedule. I think it's poor iTunes judgement to do that. Most people watch TV at night. They should update their catalogue some time in the morning hours.
I usually just unplug my apple TV, restart and then wait for a while to make it work.
If you guys get stuck because you put the show on pause then the remedy is to turn the screen saver off. Switch it to never because then when you pause and iTunes server goes out you don't have to re-authorize the show to continue watching it. That's if you purchased and the show was sownloaded to your apple TV

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