Rented movie from iTunes cannot be copied to iPod

We just rented our first movie from the iTunes store, and are experiencing problems. Our intention was to rent the movie so that we could watch it on our iPod. The problem is that when we try to copy the downloaded rental to the iPod, we get a message saying:
"This movie was not copied to the iPod because it cannot be played on this iPod."
I have no idea why this is happening. We have the latest version of iPod software and iTunes software, and everything appears to be compatible. Has anyone else experienced this problem?

Never mind. 15 minutes of research revealed that we own a 5th generation iPod, which evidently is not compatible with rentals. I am quite annoyed. Thanks Apple, for not making this clear at all in your FAQ. There should be a much more definitive description for compatibility in the FAQ, as I don't know anyone who is aware of which specific 'generation' of iPod they own. I had to go through the huge list of past and present models on the support site before figuring this out.
Does anyone know if it is possible to get a refund if we have not yet attempted to play the movie on our Windows machine that we rented the movie with?

Similar Messages

  • JUst downloaded a rented movie from iTunes but cannot find it to run it!  How do I find a start the movie?

    Just downloaded a rented movie from iTunes but cannot find it to run it!  How do I find a start the movie?

    Check the Videos App.

  • Can I watch a rented movie from iTunes on my iPhone while on a plane?

    Can I watch a rented movie from iTunes on my iPhone while on a plane?

    I read that I may need to start the movie prior to departure so that it can connect via wifi (or whatever internet connection I use) and start the 24-hr "timer" for rented movies.  So,.. no truth to that?  More specifically, I can start a rented movie on iTunes, while on a plane, without an internet connection?

  • Can I watch a rented movie from Itunes (iMac) on my Apple TV 3 without airplay and home sharing?

    I recently download a rented movie from itunes store in my iMac. My question is, if I can watch my rented movie in my apple tv without Airplay or Home sharing? The reason is because I don't want to turn on my iMac every time that I want to watch a movie.
    Thanks!

    If you rented the movie from Apple TV, then you can't watch it on the iPad.  The screenshot below is from Here

  • HT1657 do you need internet to watch a rented movie from itunes

    Do you need internet to watch a rented movie from itunes?

    Welcome to the Apple Community.
    From my own personal experience, I have found that when I turn off the Wi-Fi on my Wi-Fi only iPad, I am still able to play rented movies on it. I have tried this perhaps four or five times and in each case, this has been the result. I have also noted that other users have had the same experience as I.
    However saying that I have noted a small number of users that have stated they are unable to view rented movies without an Internet connection. This knowledge base article from Apple, also suggests that an Internet connection is required.

  • Yes I bought it and it wouldent play off my iPhone , so I bought it off my iPad 2 and lost it during a sync episode so I bought it twice and never sew it . It so hard to talk to some one when you rent movies from iTunes they get the money fast but if you

    Yes I bought it and it wouldent play off my iPhone , so I bought it off my iPad 2 and lost it during a sync episode so I bought it twice and never sew it . It so hard to talk to some one when you rent movies from iTunes they get the money fast but if you have any trouble it's a series of things befor you get any real help that *****

    iTunes support would be the only way i'm afraid.
    http://www.apple.com/support/itunes/contact/

  • HT1657 I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

    I cannot play my rented movie because itunes cannot locate where the original file, has anyone face this problem before? Where can I find the location of the downloaded movie?

    What did you use to download it with? iPad? iPhone? Computer?
    If it's an iPad/iPhone, play it using the videos app.
    If on the computer, look on the left side of iTunes in the library under movies.

  • Can't access a rented movie from iTunes on my ipad2

    Can't access a rented movie from iTunes on my ipad2

    Are you looking for the movies in the Videos App?

  • Trouble renting movie from itunes

    Has anybody ever received a message when renting movies from iTunes directly on to Apple TV, 2nd G, Error-unable to download content, try again later.  I have not rented anything in a while and I do not seem to be able to move past this point in the rental process.  The movie is behaving like it has been rented, as it is showing I have 29 days to view.  Upon pressing play, it starts showing the loading, and then instead of starting to play the movie or provide an estiamte of how long until it can be played, it goes to the error message above.

    Thank you for the suggestion.  I did pull all cables and reboot the router.  Some additional information I found as I tried other aspects of Apple TV.  Via iTunes I could download and watch theater trailers.  On You Tube I could watch Selected content.  However, when I tried a You Tube Search, for a topic, I receieved yet another strange message indicating a connection issue.  However, mutliple tasks on the menu do connect to the internet and work fine.  I have rebooted the Apple TV several times.  It almost seems if the software of firmware is corrupted.  Does anybody have any additonal thoughts or similar experiences.

  • Have iPod Touch and want to view rented movies from iTunes on our TV

    We have an iPod Touch. I rented movies from iTunes. We would like to connect the iPod to the television so the whole family can watch at the same time. We did a little research and was told to buy a "Eforcity Premium Retractable Apple iPod AV Composite Cable, White [Compatible with: iPod with Color Display / including iPod Photo / iPod Video (including U2 Special Editions of iPod Photo &Video)]" which we did. In our research it said in the instructions it said to access the "TV Out Video Setting". My husband can't find it and hence is unable to get it to work. Can anyone help? Thanks so much.

    I don't think that cable is compatible with the iPhone or the iPod touch. I know the old Apple AV cable wont work with the iPod touch, you need either a Apple Composite AV Cable or an Apple Component AV Cable. See here for more info http://support.apple.com/kb/HT1454?locale=en_US.

  • HT4095 Watching rented movie from iTunes on my iPad in the middle of nowhere...

    If I'm driving in the middle of nowhere will a rented movie from iTunes play fine on my iPad? Or not if the internet connection is potentially intermittent or sporadic?

    As long as the movie has completely downloaded, you will not need an Internet connection at all.
    Regards.

  • HT1390 Does it use data to watch a rented movie from iTunes on IPad? Is it streaming or just downloaded?

    Does it use data to watch a rented movie from iTunes on IPad? Is it streaming or just downloaded?

    You must get the movie onto your iPad somehow. If you download it while on Wi-Fi you will not use cellular data. Once the movie has been downloaded you will not use cellular data or Wi-Fi.

  • HT1657 Can I watch rented movies from iTunes on a plane !

    Can I watch rented movies from iTunes on an airplane ?

    As long as the films have been fully downloaded then you should be able to watch them without an internet connection.

  • TS1424 When I try to watch a rented movie from ITUNES ver 11 on my WIN 7 64 bit PC...the movie starts then after about 30 seconds I receive the following error "Itunes has stopped working"

    I downloaded and rented a movie from ITUNES ver 11. I'm able to run the movie but after about 30 seconds I receive an error.
    "Itunes has stopped working" A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available.
    Windows offers me to down load ITUNES WIN 7 64 bit, I have uninstalled and reinstalled the 64 bit version...no joy... I have run the repair option and still nothing.. Any suggestions???
    Regards, Steve Tipton

    I'm expreriencing the same conditions with the same environment.  Windows 8, iTunes-64 11.1.2.32, iTunes Store with a processing bar up to 80 +/- and the POPUP MESSAGE OF "iTunes stopped working. The error ...."
    I UNINSTALLED, iTUNES WITH NO POSITIVE RESULT.  I CHECKED THE FIREWALL AND IS THE SAME DEFINITION AS THE PREVIOUS ITUNES VERSION.
    My iTunes StoreS from my iPhones ARE OK.
    I'm spending a lot of time of research for WINDOW'S iTUNE with no solutions.... 

  • Why I can't use a projector with rented movies from ITunes

    I rented a movie from ITunes, I downloaded to my Ipad and I tried to watch it in my projector, the communication with the projector is good, but when the movie start my IPad says that the display that I am using is not a supported display for protected material, but with Netflix it works perfectly. Can someone help me out here?

    By default Apple does not allow you to project or put any rented material on "external" devices i.e screens or projectors
    You may be better off contacting your local Apple Store

Maybe you are looking for

  • Importing 35mm and 24fps video

    I have two projects starting now, I want to make sure I'm using the best import/timeline options. One was shot on 35mm, transferred to DVCAM and then to MiniDV. I'm importing off of the MiniDV from a Panasonic DVX100B. The other was shot on the 100B

  • Satellite A500-1GL - Display driver crashes

    Hi! I have a *Toshiba Satellite A500-1GL*, which always crashes the video driver. Always comes "The driver has been restored after a failure," or something like that. Have the unit in March 2010 purchased new. What can I do about it? Please help! Tha

  • Connecting iMac with Nintendo Wii

    Anyone tried to connect the wii with the iMac. I failed using eyetv hybrid

  • Read binary file in java

    To read a text file i used FileReader reader=new FileReader("d:/a.txt"); please guide me on how to read a binary file in java Any input would be greatly appreciated! Thanks in advance! Edited by: nikkj on Aug 7, 2010 7:36 PM

  • Urgent : reg client proxy

    could any one pls provide ABAP code for client proxy with deep structures.Its urgent!!!