Rented movie not authorized to play on my apple tv
REnted movie now it wont authorize play back what is going on?
me to i have no clue wonder if others are having this issue
Similar Messages
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All of a sudden I seem to have a problem viewing rented movies on my Appletv. Rented a movie on my G5 and synced it to Appletv. Went to play it at after a long time with the Spinning Gear got a message that " Not Authorized to Play This" on Apple TV. After a lot of playing tried to rent a movie directly with Appletv and now cannot do this either, just get the spinning gear. I can see the movies at the iTunes Store just not rent them. I can rent and view them on all my computers. Not sure what has changed any ideas where to look? Everything is current.
i was having flaky performance from my appleTV early on... i did a restore to factory setting then upgrade just to start from scratch and i stopped unplugging it to restart it and only use the restart from the menu... and my appleTV has been rock solid ever since. maybe it's just coincidence, but i firmly believe that yanking the cord out of the appleTV is just bad news... appleTV is basically a stripped down mac and you wouldn't yank the cord out of your computer a few times a week.. things would get corrupted like crazy.
if you are having lots of problems i'd advise you to do the same.. factory restore and stop yanking the cord to restart and only use the menu to restart instead. -
I rented a HD Movie from my Apple TV, and it downloaded fine. Now I want to watch it, but when I try, I get a message that says that the ATV is not authorized to play this movie. What happened? What can I do? I unplugged the ATV and restarted and it did not fix the problem.
KevinIt might be the Apple servers playing up amongst other things, but there's no instant fix.
Ensure you've got the correct setting on AppleTV for the store (unlikely you haven't having just rented). Also you could try deauthorising and reauthorising iTunes on the computer; sometimes works but not a guaranteed fix.
My guess is that the authoristation servers are playing up.
AC -
Why will my Apple TV (1st gen) not allow me to play some movies even though they were purchased in the iTunes store? I have sync'd the movies to my Apple TV and there is plenty of room on the drive. I get the error message that says this movie is not authoriezed for play on the Apple TV. Thanks. Ron
Have you purchased anything on the Apple TV recently, next time you make a purchase, try making it on the Apple TV.
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I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!
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I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!
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I have new IPad ...can't watch rented downloaded movie on my tv..error message is " The connected display is not authorized to play protected movies"... What is up with that???
I had exact same problem and I have found a way to get round out!!!! Easy!
So the reason it doesn't allow it to play is for security to stop piracy etc.
Plug in the cable and VGA and aux cable and get everything set up so you are looking at the home screen.
1) select Videos
2) selected the film you want to watch
3) click the little play button
4) it will then come up with the message saying it can't play protected films blah blah blah
5) WITHOUT clicking ok double tap the home button to bring up the multitasking bar and swipe left to reveal the control panel
6) hold fast forward for a second or two and the movie with continue to play!
Stay in the multi tasking bar with the control panel, The message will stay there but don't worry. Kick back and enjoy your iPad movie on the big screen:)
I'm sure your saying thanks:) it was my pleasure realising I've outsmarted apples little security protection thing lol -
HT1745 quicktime not authorized to play movies rented from iTunes store
Rented 3 movies last night from the iTunes store. Download began and ended just fine. When I tried to view one of the movies, quicktime opened with this message: "QuickTime Player is not authorized to play “Clara's Heart.m4v”. In order to play this content, please open it with iTunes"
So, I tried to open with iTunes, and discovered that I couldn't.
Any ideas of what to do please? I would appreciate explanations in simpe english as I do not understand computer jargon. Thanks very much.Try restarting your iTunes in 32-bit mode, as per the following document:
iTunes 10.4 for Mac: Older media files may require iTunes to reopen in 32-bit mode
Does the rental play then? -
Apple TV not authorized to play rented movie
My Apple TV and movie rental experience has been hellacious!!
So now, the movie I rented from my iMac is finally in my rented movie list on my Apple TV (after struggling to figure out that you can't watch a rented movie while Apple TV is synching???). However when I attempt to play it, I receive the message "Apple TV is not authorized to play this content". I'm not sure how it's even possible that the movie would be on my Apple TV but not playable!!
This is the problem with DRM: it takes down too many legitimate users. And Apple has seriously bungled the whole movie rental thing.
HOW HARD IS IT TO LET PEOPLE WATCH MOVIES THAT THEY HAVE PAID TO VIEW?????patrick breitenbach wrote:
This is the problem with DRM: it takes down too many legitimate users. And Apple has seriously bungled the whole movie rental thing.
HOW HARD IS IT TO LET PEOPLE WATCH MOVIES THAT THEY HAVE PAID TO VIEW?????
Entirely agree, a few months back I had to rebuild my whole iTunes library from scratch as part of 'troubleshooting' a similar authorisation issue, and none of the steps in the help page actually helped!
Then strangely one day the problem files just played - I have a sneaking suspicion that sometimes Apple's authorisation servers play up or are unavailable as having jumped through hoops as instructed I simply had a library that had lost all custom tags/thumbnails added to my own non-iTunes store content and still couldn't play the problem files.....then one day they just worked.
AC -
Not Authorized to Play Rented Movies
After jumping through many hoops to get my ATV to sync to my iTunes for music and photos, and finally succeeding, I sat down in front of my TV and rented my first movie. Download, etc., all seemed quite normal, but when I clicked on "Play", all I got was a "This ATV not authorized to play this movie".
What in the world am I doing wrong?Before you syn ATV and MAC/PC, you have login into your iTune acount, that will solve it.
tc -
Receiving Your Apple TV is not authorized to play this content when trying to Air PLay from IPAD 2 to the apple TV. This only applied to renting a movie.
I get the same error on some video content (specifically from the iTunes Library on my Mac). Netflix is fine. Movie previews are fine. I didn't rent/buy anything since this issue came up. I reset the AppleTV (20 minutes of re-entering everything). I am going to try another HDMI cable but the error does not say HDCP as shown in other google searches regarding this issue ( http://www.tuaw.com/2010/10/05/hdcp-may-spoil-your-apple-tv-fun/ ).
Was able to play movies rented from the Mac a few weeks ago
Have not tried to re-authorize
AppleTV does not show under devices in iTunes - but I don't ever remember seeing it before
AirPlay'd movie from iPad1 - sound came thru no video (luckily I had a iPad to HDMI cable that was in my work case that worked otherwise movie night with the family would have been tragic)
I'm interested to learn how to fix this without having to waste 30 minutes fooling with three devices, four different wire configs, and a few swear words all while people sit on the couch and laugh at my earlier pronouncements of Apple being the best. -
I am getting the 'Connected Device is not authorized to play protected movies' message.
Here is my setup:
From the iPad 2 I used iTunes to Rent a movie - Safe House in SD.
I then used Airplay Mirroring to send the movie to my Apple TV.
The Apple TV is connected to a Vizio V0370M HDTV.
According to Vizio all of the HDMI ports have HDCP.
When the movie starts I get this error message on the iPad.
I have used this approach in the past with success.
I rented a couple of episodes of HBO's True Blood and they played just fine on the Vizio through Apple TV.
I believe some were in HD and some SD.
Using the iPad with Airplay Mirroring is a very nice way to send content to the HDTV.
I was hoping I'd be able to do this for anything that is on the iPad.
Is there something wrong with my configuration? Or what I'm trying to do?
Thanks for any help or advice!I had exact same problem and I have found a way to get round out!!!! Easy!
So the reason it doesn't allow it to play is for security to stop piracy etc.
Plug in the cable and VGA and aux cable and get everything set up so you are looking at the home screen.
1) select Videos
2) selected the film you want to watch
3) click the little play button
4) it will then come up with the message saying it can't play protected films blah blah blah
5) WITHOUT clicking ok double tap the home button to bring up the multitasking bar and swipe left to reveal the control panel
6) hold fast forward for a second or two and the movie with continue to play!
Stay in the multi tasking bar with the control panel, The message will stay there but don't worry. Kick back and enjoy your iPad movie on the big screen:)
I'm sure your saying thanks:) it was my pleasure realising I've outsmarted apples little security protection thing lol -
Why am I receiving message to play a movie from iTunes account "cannot play movie". It say not authorized to play protected movie.
In a different post, you asked:
Phase10117 wrote:
So r u telling me that I can only look at a movie from my iTunes account on the device that it was download from. This doesn't set very well me. U should b able to your purchase movies from your cloud. Is apple working on this resolution?
There is no resolution needed, as this is not a problem.
I am saying not the device, but the Apple ID is what needs to be the same, unless the movie is rented.
If the movie is rented, it can only reside on one device at a time. But from your error message above, I don't think that is your situation.
Your error message suggests a different Apple ID purchased the movie. If you want to see it, you must use your computer's iTunes, go to Store > Authorize This Account in the iTunes menu on your computer, and have that purchaser sign in with their Apple ID and password, then sync your iPad to that computer. -
When I try to play a movie I downloaded from iTunes on my apple tv, the error message I get says the apple tv is not authorized to play the movie. I reauthorized the computer to be sure it is authorized ( as per Apple advice).
Welcome to the Apple Community.
If this is the Apple TV 1, this is a new issue which started with any new protected content purchased after October 28.
You could de/re authorise your computer, disconnect and reconnect the library and resync your content, alternatively purchasing content directly from the Apple TV also appears to resolve the problem. -
ATv1 not authorized to play this movie.
I boought and downloaded tin-tin with my mbpro and sync'd it to my atv1 but it says it is not authorized to play this movie. What can I do?
Wow! Thanks AC! That did the trick! Sure is some wierd SW stuff going on in the background.
Apple's official reply was less than satisfying. As you can read below, they basically said the problem was with my ATV and not iTunes, so they would not offer any help other than direct me a fee based service or the open discussion forums. Clearly, the problem WAS with iTunes as it was their movie that came down funny.
Apple's reply to my request for help from iTunes Support:
Welcome to iTunes Store Customer Support. My name is XXXXX and I am glad to help you today.
I understand that the movie "The Vow" is unable to play on your Apple TV as you are receiving it is not authorized. I know you must be eager to have this issue resolved and resolving your issue is important to me.
I am extremely sorry to say this that your request for assistance has reached iTunes Store Customer Support, which answers questions about billing, customer accounts, downloading purchases, and iTunes Store content. Although this team does not offer technical support for Apple TV. I'm happy to guide you to some Apple resources that should help.
You can get lots of useful information on our Apple TV support pages, which are packed with instructions to help you use Apple TV and resolve issues:
http://www.apple.com/support/appletv
In Apple's public discussion forums you can read questions and answers provided by experienced users. You can also post questions of your own. Click the Apple TV folder on the Apple Discussions webpage under Digital Life:
https://discussions.apple.com/community/appletv/appletv
You may call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case. To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html
Another option is to describe your issue on our website. After you have described the issue on our website, you can arrange for an Apple Advisor to call you. You can receive a phone call now or you can make an appointment to have an Apple Advisor call you at a more convenient time. To explore this option, please visit Express Lane:
https://expresslane.apple.com/
Certain Express Lane Support options are only free during your Apple hardware product's complimentary support period or with an AppleCare Protection Plan.
If you have any further questions, feel free to contact us and we will be happy to assist you.
Have a nice day!
Sincerely,
XXXX
iTunes Store Customer Support
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