Rented movie not downloading - taking forever

I've been a iTV/iTunes user for a few years now and have rented many movies. the other night I tried to rent one, and it would not download. I've recently updated my software, as requested, on the iTV, and have checked my download speed, which is consistently up around 21-23. Anyone know what is going on here?

You are outside of europe, I'm guessing that is part of the problem.

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Rented movies not downloading to ATV

I have rented 2 movies which will not download to my ATV. Running all current versions but for the life of me I can't figure this out. I'm about to factory restore my ATV to see if this helps.
Can anyone shed some light?
thanks

Having similar problem - ATV won't show up as device on one computer, but I can see the library for that computer on ATV menu, however it's showing no rented movies available on that library, although rented movie shows up in the library on the computer. So it's a handshake issue of some sort between the ATV and the computer. No problem downloading and watching movies when done directly from the ATV. ??

Rented movies not downloading, but i'm getting charged!

I rented a movie last evening (appleTV 2 with all software updated), this morning it's still saying "ready in 32 minutes" (and has been for the last two hours). I could drive to the store, rent the movie, cook dinner on the grill, clean the grill, then return the movie to the store and still get back before it downloads. This is the second time this has happened. There's no way to cancel the rental once it's started, and since Apple didn't reimburse me for the first bad download, I'm not expecting them to on this one either. Renter beware!
My broadband is flowing at 3mbs, but even dial-up should have downloaded the HD version overnight. BTW I've seen similar threads like this, but never an answer, so I just needed to vent.

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I rented a movie on my iPad. It began to download but then it disappeared. The movie appears in my rented videos, but when I click it, it says, "video rented but not downloaded. Go to downloads to manage downloads". Where did my downloads go?

I rented a movie on my iPad. It began to download but then it disappeared. I freed up a ton of storage space to make sure I had the room for it. The movie appears in my rented videos, but when I click it, it says, "video rented but not downloaded. Go to downloads to manage downloads". Where did my downloads go? I re-booted my iPad, signed off/on iTunes etc. I can't find a folder with downloadable items anywhere. ITunes just tells me, "you've already rented this video. Do you want to rent it again?" What happened to my movie?

Did you check the Videos app?

HT1657 Once a rented movie is downloaded do I need an Internet connection to view it? For example can I download a movie and watch it on a flight?

Once a rented movie is downloaded do I need an Internet connection to view it? For example can I download a movie and watch it on a flight?

Please be aware of the movie rental's time limitation that you have 30 days from the time of rental to watch your movie, and once you start watching it, you have 24 hours to finish watching it. You may watch it as many times as you like during those 24 hours. It may be helpful to make sure the download completes successfully before you begin watching the movie.
Once the download is complete you can watch it without an Internet connection. However, an Internet connection to the iTunes Store is required to authorize playback or activate the 24 hours time-limit of movie rentals. This means, only during the starting of the movie. Once you have started playing the movie rental, internet connection is not required. You can play anywhere without internet connection.
For more information on movie rentals, you can visit:
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/HT1657
Note: 24 hours time limit is for United States customer only, while 48 hours for other countries.

HT1657 Can I do watch something else on tv while I am waiting for my rented movie to download?

Can we watch something else on our tv while we are waiting for our rented movie to download (Hours!!!)???

Not advisable, the ATV (2n'd and 3'rd gen) doesn't have a hard drive, it is limited memory which is used for streaming only.
Try to avoid renting HD... should not take as long.

HT1657 Once rented movie is downloaded, how do I find it to watch?

Once rented movie is downloaded, how do I find it to watch?

I just rented a movie on my iPhone 4 and wanted to transfer it to my MacBook Pro. I then read Apple's FAQ and learned this:
Can I play my rental on more than one device?
*If you download a rented movie on your computer:* You can transfer it to a device such as your Apple TV, iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4, iPod touch (4th generation), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
*If you download a rented movie on your iPhone 4, iPad, iPod touch (4th generation), or Apple TV:* It is not transferable to any other device or computer.

Why are my movies not downloading? there is always coming error 9006 or it pretends that its loading but nothing is going...

Why are my movies not downloading? there is always coming error 9006 or it pretends that its loading but nothing is going...

wjdavis wrote:
I can't remember exactly what I did. I do know that when I started it up, I couldn't find the Setup Assistant on the hard drive,
No, once a user has been created, you can't run Setup Assistant (without erasing and reinstalling).
What do you recommend for fixing this?
Here's what's happened:
When you first start up a Mac and create the first user account, OSX assigns it UID (User ID) #501. The next one gets #502, etc. Those UIDs (not the user name) are what control permission to files.
You can see those numbers via System Prefs > Users & Groups; click the padlock and enter your Admin password, then select an account and right-click it, and select Advanced Options. Do not change anything on that window.
So . . . assume your old iMac had a user 501 with the data you want; it's identified that way on the backups.
When the Apple Store started up your new Mac, and created their account, it became #501.
When you used Migration Assistant to transfer the 501 account from the iMac's backups, OSX copied everything there "as is" except it had to change the 501 to 502.
The new 502 account has all the right permissions to things now in it's home folder, but the backups belong to user 501.
Have you added much to the Mac since you did the migration? Have you done any new backups? If not, while it's a bit of a hassle, one fix would be to create yet another user account temporarily. Make it an Admin account. Log on to it and delete all the other accounts. Then migrate the accounts from your backups; this time there won't be a conflict, so OSX won't have to change the UUID(s).
But if you have done new backups, this won't work, since Migration Assistant automatically uses the most recent backup. There's a way around that, but it's a bit (or more) tedious.
Clear as mud?

How can i get my rented movie itunes download is informing waiting

how can i get my rented movie itunes download is informing waiting

hi
i used my ipad for downloding. when i connect to my imac , itunes there are no available downlods, they charged me already

HT1657 where does itunes store my rented movie, not showing up in library

where does itunes store my rented movie, not showing up in library

On your computer or your ipad?
Computer - Library>Movies
Ipad - Videos app

Movie rented, but not downloaded

I rented Fight Club last night and the download was interrupted. When I try to resume the download, it tells me to "go to downloads to manage my downloads". The trouble is that the downloads icon doesn't appear. And it won't let me "re-rent" Fight Club. I started renting a different movie, the download icon appeared, and that seems to be going just fine. But Fight Club isn't there. Any ideas?

Hi Ruderberg,
Thanks for using Apple Support Communities. If you were not able to watch your rental, you can report this to the iTunes Store as described here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

Rented movie not showing up on iPod Touch's "videos"

I just rented my first movie on iTunes and went through the process of "moving" it to my iPod Touch 2G. In iTunes it shows that it is now on my iPod, and I can see that my video filespace has significantly increased since the transfer. However, on my iPod, under "videos" the movie does not show up. The only items listed are two TV episodes which I earlier purchased and transferred. I tried moving it back to my computer, and then moving it back again to my iPod, but no luck. Any thoughts on how to access my rented movie on my iPod?

I have the same exact issue. Rented a movie yesterday. itunes downloaded it. it was in my library. i moved it to the device. I synced. it shows it is taking up space on my ipod but I cannot find where I can play it. Even installed the new 2.2.1 software and that didnt affect this. how do I play what I rented?

ITunes rented movie not outputting Dolby Digital 5.1 audio

The problem with the downloaded movie (Real Steel HD) is
that the Dolby Digital 5.1 (English) audio is not being putput. The movie is only playing back in
"stereo" mode. When playing back on iTunes there are four audio tracks
to choose from:
1. English 1 (This plays stereo)
2. English 2 (NO SOUND) - I believe this should be the Dolby Digital track
3. French (This plays stereo)
4. Spanish (This plays stereo)
Neither of the two English tracks is outputting Dolby Digital 5.1 audio.
I have confirmed that my PC is capable of up to 7.1 surround sound and
my A/V receiver is capable of even more. I have updated both the ATI
Radeon 4500 driver and the Realtek drivers. I have tested and
confirmed that my PC is capable of outputting sound to all 5 of my
speakers and my subwoofer, HOWEVER when playing back the rented movie
in iTunes the maximum audio is stereo. I have the latest version of
iTunes installed, so that shouldn't be the problem.
I have also purchased another movie advertised as Dolby Digital 5.1
audio (The Bourne Supremecy HD) but I am afraid to begin my 24-hour
viewing period because of these audio problems being unresolved.
My question is: Are there known issues of movies purchased on iTunes
and played back on a Windows 7 PC not playing the Dolby Digital
tracks? If so, is there a fix for this via an iTunes settings change
or a Windows update patch?
From the four audio tracks that I listed above, I believe track 2 is
the Dolby Digital track, yet there is NO SOUND when that track is
selected.
Please help, as this is pretty frustrating when your movie night is ruined for the family especially after you've paid for and waited for the movie to download.

I managed to get my DD tracks working.
First had to update itunes to the latest version (10.7.0.21) to get rid of the out of sync sound problem
Then updated the realtek driver. There was an update directly in the realtek website (mine is the HD Audio): http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24& Level=4&Conn=3&DownTypeID=3&GetDown=false
After all that. I tunes wasn't allowing anymore to select the Doubly Digital 5.1 tracks (an improvement).
Then went to the windows properties for the realtek optical output and checked both options to allow application exclusive access and to have priority (http://dailykermit.wordpress.com/2009/09/11/windows-7-exclusive-device-control/)
After all this, I was able to enjoy my rental

Rented movie not working

What do I do when it says a rented movie can not be moved over to your iphone because you are not authorized on this computer. Except I am authorized on this computer.

I believe rented movies are only active for 24 hours AFTER you've started watching it. Did you watch a little of it after downloading which started the 24 hour clock?
Message was edited by: dmiannay

HT1657 lost rented movie on download, how to get back.

I had to update my ipad that had my rented movie on it and it downloaded the iOS.6 system and it completed restored and took my rented movie though I backed up my ipad before downloading. How can I get the movie back?

Delete the entry in iTunes that is what is stopping the transfer from the iPod, as iTunes thinks it is already there.
1. Delete the entry in iTunes
2. Connect the iPod but do not let the iPod automatically sync.
3. Make sure that iTunes is logged into the same account that purchased the movie originally.
3. Use the 'Transfer Purchases' option, which should now work as iTunes will see that the movie is not in its database.

Rented movie not downloading - taking forever

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