Rented movie not playing. I have 81Mbps Internet and can stream anything else HD. it's not WiFi either because signal strength is full and I can view anything other than rented movies on apple TV unit. it charges me for renting but doesn't play

Rented "Gone Girl" on apple tv. It charges me, but will not play for more than 4 seconds at a time. I have exercised every step of apple's troubleshooting and nothing fixes the problem. I have a very strong, steady 81 Mbps Internet connection speed and can stream any other HD through the apple tv except for this rented movie. This is not the first time this has happened either. I just gave apple $6 for free and am currently watching the movie streaming through my cable provider's on demand channel with ease. Oh yeah, and when I seek apple support for the issue, apple wants $2 just to contact someone! Give me my money back please and I will never attempt to use your poor tv service again.

The limitation of approximately 200 titles has been discussed before, we can't be sure whether it will be something that gets fixed or not. I'm not really sure what your other issues are, if I use search instead of lists, I find whatever I want and am able to rent or purchase subject to those options being available for that particular title.

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