Rented movie not playing

my rented movie won't play on iTunes on my computer. I have a Windows PC

yeah it did. I click on it and it opens; but it stays on 0:00 even if it says it's playing. It also won't sync with my Ipod - itunes says it's on my iPod but its actually not....

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Rented movie not playing. I have 81Mbps Internet and can stream anything else HD. it's not WiFi either because signal strength is full and I can view anything other than rented movies on apple TV unit. it charges me for renting but doesn't play

Rented "Gone Girl" on apple tv. It charges me, but will not play for more than 4 seconds at a time. I have exercised every step of apple's troubleshooting and nothing fixes the problem. I have a very strong, steady 81 Mbps Internet connection speed and can stream any other HD through the apple tv except for this rented movie. This is not the first time this has happened either. I just gave apple $6 for free and am currently watching the movie streaming through my cable provider's on demand channel with ease. Oh yeah, and when I seek apple support for the issue, apple wants $2 just to contact someone! Give me my money back please and I will never attempt to use your poor tv service again.

The limitation of approximately 200 titles has been discussed before, we can't be sure whether it will be something that gets fixed or not. I'm not really sure what your other issues are, if I use search instead of lists, I find whatever I want and am able to rent or purchase subject to those options being available for that particular title.

Rented movies not playing

I loaded rented movies (from iTunes) to my iPad2. But when I try to play, a pop up advises that it cannot open the film. This is happening with each movie loaded. Can someone advise what I might be doing wrong?

I suspect it worked when offline because you had a connection when you started the movie.
Like you, I'm pretty certain I've started a rented/downloaded iTunes movie without a connection but many have reported they could not. A Google search will show that some have and some haven't... I have no idea at this point.

Purchased and Rented movies not playing

recently any movies that i have downloded form itunes store or movies that i have previously downloaded haven't been playing back.
when i go to choose a movie itunes can see my movies are there but when i play them it comes up with a blank screen ( no audio or visual) and the timer counts down as if the movie is playing. This also happends with movie clips/video clips i steam from the store.
i have removed, repaird and reinstalled itunes 64bit about 6 times, downloaded quicktime and reinstalled it twice. Updated my drivers and made sure everything else was up to date, even did a system restore and still no luck.
i am running windows 8 pro 64bit but this problem has only happend with in the last 2 weeks and i have been running win8 since the start of the year.
please help

DJBama wrote:
I can view either my purchased or rented movies on Apple TV
I assume you mean, "I can't view either my purchased or rented movies on Apple TV"
The white screen indicates an authorisation issue, try restarting your tv and if that is unsuccessful, try de/re-authorising your itms account.

Why is my itunes downloaded (rented) movie not playing correctly? It keeps freezing

I rented a movie through iTunes and am trying to watch it right now and it keeps freezing or playing the sound but not the picture...it's very frustrating and iTunes only gives you 24 hours once you play the movie to watch it before it is gone and I'd really like to watch it and not loose my money. Does iTunes have a better support system that allows me to talk to an actually Apple Tech??

I am having the same problem - it has happened to me twice now on different movies. The video player completely freezes and is useless until the movie that was playing expires the following day. Apple gave my a credit in iTunes, but I would like to be able to watch a movie all the way thorugh, not get another free movie that I can only watch for 10 minutes...

TS3623 Why does a rented movie not play, error message says, your apple tv is not authorized to play this content?

Why do I get an error message after renting a movie on apple tv, " this tv is not able to play this move"

I may have answered my own question. After some more research, it seems that the videos that won't play have a FairPlay value associated with them and they were all purchased prior to June 2009. Now I just need to figure out how to get around this.

Rented movies wont play. Keep getting error -42110, operating on windows 8

Rented movies wont play, keep getting error-42110. Plus the movie is downloaded but it keeps redownloading on its own. Itunes up to dat and working on windows 8, anyone had the same or can help?

Try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HT1657 where does itunes store my rented movie, not showing up in library

where does itunes store my rented movie, not showing up in library

On your computer or your ipad?
Computer - Library>Movies
Ipad - Videos app

Rented movie not authorized to play on my apple tv

REnted movie now it wont authorize play back what is going on?

me to i have no clue wonder if others are having this issue

ITunes rented movie not outputting Dolby Digital 5.1 audio

The problem with the downloaded movie (Real Steel HD) is
that the Dolby Digital 5.1 (English) audio is not being putput. The movie is only playing back in
"stereo" mode. When playing back on iTunes there are four audio tracks
to choose from:
1. English 1 (This plays stereo)
2. English 2 (NO SOUND) - I believe this should be the Dolby Digital track
3. French (This plays stereo)
4. Spanish (This plays stereo)
Neither of the two English tracks is outputting Dolby Digital 5.1 audio.
I have confirmed that my PC is capable of up to 7.1 surround sound and
my A/V receiver is capable of even more. I have updated both the ATI
Radeon 4500 driver and the Realtek drivers. I have tested and
confirmed that my PC is capable of outputting sound to all 5 of my
speakers and my subwoofer, HOWEVER when playing back the rented movie
in iTunes the maximum audio is stereo. I have the latest version of
iTunes installed, so that shouldn't be the problem.
I have also purchased another movie advertised as Dolby Digital 5.1
audio (The Bourne Supremecy HD) but I am afraid to begin my 24-hour
viewing period because of these audio problems being unresolved.
My question is: Are there known issues of movies purchased on iTunes
and played back on a Windows 7 PC not playing the Dolby Digital
tracks? If so, is there a fix for this via an iTunes settings change
or a Windows update patch?
From the four audio tracks that I listed above, I believe track 2 is
the Dolby Digital track, yet there is NO SOUND when that track is
selected.
Please help, as this is pretty frustrating when your movie night is ruined for the family especially after you've paid for and waited for the movie to download.

I managed to get my DD tracks working.
First had to update itunes to the latest version (10.7.0.21) to get rid of the out of sync sound problem
Then updated the realtek driver. There was an update directly in the realtek website (mine is the HD Audio): http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24& Level=4&Conn=3&DownTypeID=3&GetDown=false
After all that. I tunes wasn't allowing anymore to select the Doubly Digital 5.1 tracks (an improvement).
Then went to the windows properties for the realtek optical output and checked both options to allow application exclusive access and to have priority (http://dailykermit.wordpress.com/2009/09/11/windows-7-exclusive-device-control/)
After all this, I was able to enjoy my rental

HT204370 Rented movie stopped playing

I was watching a rented movie thru Apple TV and it stopped playing with a message that Apple TV was not connected to the internet. I check everything and it is fine. How can I restart a partially watched rented movie? All I can find is the option to rent it again.

Yes you'll get charged.
If you're in US you have 30 days to START watching but once you do you have 24 hours to watch - too short IMO.
In UK you have 48 hours to watch after choosing play.
Poor experience regardless - raise a query ticket via itunes store support or through your itunes account pages.
AC

Rented movie not showing up on iPod Touch's "videos"

I just rented my first movie on iTunes and went through the process of "moving" it to my iPod Touch 2G. In iTunes it shows that it is now on my iPod, and I can see that my video filespace has significantly increased since the transfer. However, on my iPod, under "videos" the movie does not show up. The only items listed are two TV episodes which I earlier purchased and transferred. I tried moving it back to my computer, and then moving it back again to my iPod, but no luck. Any thoughts on how to access my rented movie on my iPod?

I have the same exact issue. Rented a movie yesterday. itunes downloaded it. it was in my library. i moved it to the device. I synced. it shows it is taking up space on my ipod but I cannot find where I can play it. Even installed the new 2.2.1 software and that didnt affect this. how do I play what I rented?

Anyone else having a problem getting rented movies to play?

rented movies will download, but when I try to play them it says unknown error. Anyone had this?

I'm having this problem as well. Did you ever find a resolution? I have a 2nd generation iPod and it doesn't show up as a device on my itunes account. When I connect it, the iPod icon shows up on iTunes but when I click the icon, it disappears. I can't figure out how to edit the content on my iPod. It used to be so easy, but maybe since it's an older unit it's obsolete?? So annoying. I have updated the software and run diagnostics, but its not recognizing the device. Please comment if you found any answers to your issue, it might help me too!

Rented Movies Not Authorized

All of a sudden I seem to have a problem viewing rented movies on my Appletv. Rented a movie on my G5 and synced it to Appletv. Went to play it at after a long time with the Spinning Gear got a message that " Not Authorized to Play This" on Apple TV. After a lot of playing tried to rent a movie directly with Appletv and now cannot do this either, just get the spinning gear. I can see the movies at the iTunes Store just not rent them. I can rent and view them on all my computers. Not sure what has changed any ideas where to look? Everything is current.

i was having flaky performance from my appleTV early on... i did a restore to factory setting then upgrade just to start from scratch and i stopped unplugging it to restart it and only use the restart from the menu... and my appleTV has been rock solid ever since. maybe it's just coincidence, but i firmly believe that yanking the cord out of the appleTV is just bad news... appleTV is basically a stripped down mac and you wouldn't yank the cord out of your computer a few times a week.. things would get corrupted like crazy.
if you are having lots of problems i'd advise you to do the same.. factory restore and stop yanking the cord to restart and only use the menu to restart instead.

Rented movie not present on Apple TV list

Just hooked up a new Apple TV yesterday. Downloaded a rented movie last night. When going to my library on the Apple TV, the movie is not present for selection. Went back to PC and movie plays fine there but in no way can I find how to get it to appear on the Apple TV. It doesn't even show the rented movie in the library list. I also have a number of home video's taken in MPEG4 that for whatever reason only one showed up in the Apple TV, library list and would play. I'm am not very PC adept and this is really bugging me. Either have to figure out what I'm doing wrong or decide to return unit before time runs out. I am running XP with SPII. I also have a ton of older home video taken in earlier format. Would I be smart to upgrade QT to "PRO" ? Any help would be greatly appreciated. ........... Hank G.

I've owned Apple PC's and devices since the original Macintosh, and have been a devoted and richly rewarded Apple stock owner since the late 90's. I still am an Apple devotee.
However, they messed up on this Apple TV and movie rental deal in a surprising manner.
Many of us buy Apple products for their simplicity of use, reliability, and beautiful design. It seems quite unlike them to have not adequately communicated this particular glitch (some of you more wonkish types enjoy browsing stuff that I, fortunately, only have to browse in the rare case of a problem such as this one).
Why would anyone have to research whether or not the Apple TV does what Apple says it does? They just DO what they say they will do, ... normally. In this case, they'll do it about two weeks or so after the release of the marketing materials and product.
This is not a failure of the consumers. Don't throw a vertebra out defending this mistake - it's not defensible. But it's also a mistake that will go away shortly.

Rented movie not playing

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