Rented movie not streaming after pausing

I rented a movie and had been watching for about 5 minutes. I had to pause the movie and now I am not able to get the movie to start streaming again. I get the message "Ready to Play in x hours x miniutes" and the moview simply will not start streaming again. All software is up to date, my internet speed is fine, I have unplugged the AppleTV.. all the things level 1 support would tell you. How do you get the movie to start streaming again?

each time I go back to the movie and resume, the time bar shows that the movie is continuing to advance.... like it is playing but I am not seeing it. I went back to the main menu and watched a trailer of another movie to see if that would flush the current rental but it did not. perhaps if I wait for 2 hours which is how long the movie is.... perhaps I can replay it then. There seems to be ALOT of issues with this streaming issue that have been out there for several years. Why hasn't apple addressed the issue?

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HT4157 How can i use internet if none avalable in my home. Have cable tv, no computer. Concerned about data charges whne renting movies, or streaming videos.

How can I us internet if none available in home. Have cable tv, no computer, concerned about racking up datga charges when renting movies, or streaming videos. Have a cellular data plan, but too expensive for movies.

You need to add Internet to your cable plan and your provider will give you a modem. Then you plug a wifi router into that to get wireless Internet to your iPad.

HT1657 where does itunes store my rented movie, not showing up in library

where does itunes store my rented movie, not showing up in library

On your computer or your ipad?
Computer - Library>Movies
Ipad - Videos app

Rented movie not playing. I have 81Mbps Internet and can stream anything else HD. it's not WiFi either because signal strength is full and I can view anything other than rented movies on apple TV unit. it charges me for renting but doesn't play

Rented "Gone Girl" on apple tv. It charges me, but will not play for more than 4 seconds at a time. I have exercised every step of apple's troubleshooting and nothing fixes the problem. I have a very strong, steady 81 Mbps Internet connection speed and can stream any other HD through the apple tv except for this rented movie. This is not the first time this has happened either. I just gave apple $6 for free and am currently watching the movie streaming through my cable provider's on demand channel with ease. Oh yeah, and when I seek apple support for the issue, apple wants $2 just to contact someone! Give me my money back please and I will never attempt to use your poor tv service again.

The limitation of approximately 200 titles has been discussed before, we can't be sure whether it will be something that gets fixed or not. I'm not really sure what your other issues are, if I use search instead of lists, I find whatever I want and am able to rent or purchase subject to those options being available for that particular title.

ITunes rented movie not outputting Dolby Digital 5.1 audio

The problem with the downloaded movie (Real Steel HD) is
that the Dolby Digital 5.1 (English) audio is not being putput. The movie is only playing back in
"stereo" mode. When playing back on iTunes there are four audio tracks
to choose from:
1. English 1 (This plays stereo)
2. English 2 (NO SOUND) - I believe this should be the Dolby Digital track
3. French (This plays stereo)
4. Spanish (This plays stereo)
Neither of the two English tracks is outputting Dolby Digital 5.1 audio.
I have confirmed that my PC is capable of up to 7.1 surround sound and
my A/V receiver is capable of even more. I have updated both the ATI
Radeon 4500 driver and the Realtek drivers. I have tested and
confirmed that my PC is capable of outputting sound to all 5 of my
speakers and my subwoofer, HOWEVER when playing back the rented movie
in iTunes the maximum audio is stereo. I have the latest version of
iTunes installed, so that shouldn't be the problem.
I have also purchased another movie advertised as Dolby Digital 5.1
audio (The Bourne Supremecy HD) but I am afraid to begin my 24-hour
viewing period because of these audio problems being unresolved.
My question is: Are there known issues of movies purchased on iTunes
and played back on a Windows 7 PC not playing the Dolby Digital
tracks? If so, is there a fix for this via an iTunes settings change
or a Windows update patch?
From the four audio tracks that I listed above, I believe track 2 is
the Dolby Digital track, yet there is NO SOUND when that track is
selected.
Please help, as this is pretty frustrating when your movie night is ruined for the family especially after you've paid for and waited for the movie to download.

I managed to get my DD tracks working.
First had to update itunes to the latest version (10.7.0.21) to get rid of the out of sync sound problem
Then updated the realtek driver. There was an update directly in the realtek website (mine is the HD Audio): http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24& Level=4&Conn=3&DownTypeID=3&GetDown=false
After all that. I tunes wasn't allowing anymore to select the Doubly Digital 5.1 tracks (an improvement).
Then went to the windows properties for the realtek optical output and checked both options to allow application exclusive access and to have priority (http://dailykermit.wordpress.com/2009/09/11/windows-7-exclusive-device-control/)
After all this, I was able to enjoy my rental

Rented movie not working

What do I do when it says a rented movie can not be moved over to your iphone because you are not authorized on this computer. Except I am authorized on this computer.

I believe rented movies are only active for 24 hours AFTER you've started watching it. Did you watch a little of it after downloading which started the 24 hour clock?
Message was edited by: dmiannay

Rented Movies Not Authorized

All of a sudden I seem to have a problem viewing rented movies on my Appletv. Rented a movie on my G5 and synced it to Appletv. Went to play it at after a long time with the Spinning Gear got a message that " Not Authorized to Play This" on Apple TV. After a lot of playing tried to rent a movie directly with Appletv and now cannot do this either, just get the spinning gear. I can see the movies at the iTunes Store just not rent them. I can rent and view them on all my computers. Not sure what has changed any ideas where to look? Everything is current.

i was having flaky performance from my appleTV early on... i did a restore to factory setting then upgrade just to start from scratch and i stopped unplugging it to restart it and only use the restart from the menu... and my appleTV has been rock solid ever since. maybe it's just coincidence, but i firmly believe that yanking the cord out of the appleTV is just bad news... appleTV is basically a stripped down mac and you wouldn't yank the cord out of your computer a few times a week.. things would get corrupted like crazy.
if you are having lots of problems i'd advise you to do the same.. factory restore and stop yanking the cord to restart and only use the menu to restart instead.

Rented movies not showing up.

I purchased three rented movies and i wanted to watch them on my iphone 4s so I plugged it into my computer to transfer them over. I clicked on the movies tab under my device and only one of the movies i have rented showed up to be able to be synced. I was wondering why the other Two rented movies i have are unable to be synced/put on my iphone. They show up under rented movies in my iTunes library on my computer but not in the movies tab under my device to sync to my iphone.

I had this problem as well. I had just downloaded a movie prior to installing an update and then the movie disappeared. The problem resolved after I signed out of iTunes & signed back in again.

Rented Movies not showing up on iPad?

I downloaded three movies on my computer (I was able to use a very nice high speed lan connection) as rentals to watch on a trip. I sync'ed my iPad to the computer, however after I did the sync, I still don't see the rented movies. Any suggestions? I do see a movie I bought with no issues but not any of the rented ones.
Thanks in advance...

Ok you got me going down a road, thanks... But Here's what I find when I go into "Help"
To transfer a rental to iPod, iPhone, iPad, or Apple TV:
Connect your device to your computer.
In iTunes, select your device (below Devices):
Click the Movies or TV Shows tab, depending upon the item you rented.
Select the rented item.
Click Move.After you transfer a rental, it’s removed from your iTunes library.
Still no luck...

Rented movie not present on Apple TV list

Just hooked up a new Apple TV yesterday. Downloaded a rented movie last night. When going to my library on the Apple TV, the movie is not present for selection. Went back to PC and movie plays fine there but in no way can I find how to get it to appear on the Apple TV. It doesn't even show the rented movie in the library list. I also have a number of home video's taken in MPEG4 that for whatever reason only one showed up in the Apple TV, library list and would play. I'm am not very PC adept and this is really bugging me. Either have to figure out what I'm doing wrong or decide to return unit before time runs out. I am running XP with SPII. I also have a ton of older home video taken in earlier format. Would I be smart to upgrade QT to "PRO" ? Any help would be greatly appreciated. ........... Hank G.

I've owned Apple PC's and devices since the original Macintosh, and have been a devoted and richly rewarded Apple stock owner since the late 90's. I still am an Apple devotee.
However, they messed up on this Apple TV and movie rental deal in a surprising manner.
Many of us buy Apple products for their simplicity of use, reliability, and beautiful design. It seems quite unlike them to have not adequately communicated this particular glitch (some of you more wonkish types enjoy browsing stuff that I, fortunately, only have to browse in the rare case of a problem such as this one).
Why would anyone have to research whether or not the Apple TV does what Apple says it does? They just DO what they say they will do, ... normally. In this case, they'll do it about two weeks or so after the release of the marketing materials and product.
This is not a failure of the consumers. Don't throw a vertebra out defending this mistake - it's not defensible. But it's also a mistake that will go away shortly.

Rented movie not showing in iTV where purchased or iTunes.

Where is my rented movie? It's disappeared from iTV and not showing in iTunes. I have a receipt to prove the purchase.

Rentals disappear after 24 hours of first viewing them.

Rented movie not showing up in iTunes to watch on my laptop

Am having trouble watching a rented movie, it is not past the 30 days. The movie is not in the video section in iTunes. Please help?!

The itunes app is where you buy music. This is not where you watch movies.
Depending on the ios version, it will be in the videos app or the ipod app.

TS2934 rented movie not loading

Purchased rented movie on Apple TV from Itunes and after pressing play, only loading symbol shows and movie never plays

You can go to settings->downloads to see the progress of the download. There was another recent posting of very sluggish downloads speeds. There's a slim chance that it might be a symptom of a wide-spread issue with ATV's right now [though looks to be primarily Gen 1 units]. There's an existing topic here: https://discussions.apple.com/message/25524317#25524317 [though I doubt it in this case, but might be a side effect of the problem on Apple's side]
In this case I suggest you submit the bug via the feedback page https://www.apple.com/feedback/appletv.html

Rented movie not playing

my rented movie won't play on iTunes on my computer. I have a Windows PC

yeah it did. I click on it and it opens; but it stays on 0:00 even if it says it's playing. It also won't sync with my Ipod - itunes says it's on my iPod but its actually not....

Quicktime Movies not streaming with iWeb

Maybe I'm doing something wrong.
When I created a movie using the Homepage feature in iLife05 the QT time movie starts playing immediately while it is downloading. See here:
http://homepage.mac.com/scarbrd/iMovieTheater17.html
I used iMovie in iLife06 and created a page for iWeb. This one does not stream like the older one. It downloads the entire movie beofre it starts playing.
http://web.mac.com/scarbrd/iWeb/Scarbroughs/Y%202%20K.html
Both of these movies are in the same .mac account.
In iMovie06, I used the "Share" feature and choose iWeb.
Am I doing something wrong? Any help is appreciated.
David
www.scarbrough.cc

The "streaming" feature refers to movies that are going to be broadcast from a QT Streaming Server. If you are hosting on .Mac you are not using a Streaming Server. What you want is progressive download where it mimics streaming, but it is actually allowing the viewer to view the movie as it downloads to their local machine (in the web browser's cache).
To do this, just enable Fast Start Compressed Header in the options.
Oh, and if you use the Streaming option, the movie has little "hints" added to it and that makes the file much larger than it should be. So, you might want to re-export the movie and post it again.

Rented movie not streaming after pausing

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