Rented movie on iTunes which stops playing then disappeared

I rented captain America this evening. Approximately 12 minutes in it froze. I force quit iTunes and restarted the computer. The rented movie was not showing up in iTunes upon restart. I rented it again and started watching it again. Same thing happened. This time I ran software update. Again, the movie would not show up under the "rentals" folder in iTunes. Tried searching in "movies", "purchases", etc. No luck.
Anyone have any ideas?

Make sure your itunes and quicktime are updated.
Also, I'm pretty sure you need to be connected to the internet to be able to play a rental.
If you're still having issues...try emailing into itunes support. They usually have good advise on how to fix something like that and they'll usually let you redownload the rental if it dissapered on you.

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I have downloaded a movie in iTunes which will play in iTunes but it has has no audio. Has anyone got an idea what to do because all the audio is on & working in other applications.

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Hi there Fijiforme,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows XP: Troubleshooting video playback
http://support.apple.com/kb/TS1386
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W.

Rental movie on i pad stops playing, then screen goes dark. any solution?

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Quit the video app and restart. Go to the home screen first by tapping the home button. Quit the app by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on the video app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the video app icon to close it. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Try the app again and see if the movie is there and will play.
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Rented movies on iTunes will not play?

I rented a move on iTunes and in the middle of the movie I paused it and when I preset play the movie was still not playing? I runing the latest version of iTunes.

Do the movies move but not play? Or do they not move? If you can post more details, including your model of iPhone and the OS version it's running and the version of iTunes you have, perhaps someone here can help you sort out the problem.
As to contacting the iTunes Store, you can contact the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button). But they'll probably have you go through troubleshooting steps first, so you might want to do so here, which is often easier and more helpful, before you contact the iTunes Store.
Regards.

HT1657 Rented movie on itunes won't play on mac pro

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I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
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I rent movies from itunes and everthing works on my iphone. I can watch the movie without problem. When I try to stream it from the iphone 4 to my appletv 2 by airplay - the movie appears for 3 seconds in the apple-tv-menue, but then it disapperas suddenly and I can't watch it. I have the newest software update.
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Help.

Welcome to the Apple Community.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.

I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?

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Hi, Jjenjen30.
Thanks for the question and I believe we have a solution. The best option would be to delete the movie that is giving you an issue and redownload it via the iTunes store past purchase option. I have included a couple articles that will show you how to process these steps.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
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http://support.apple.com/kb/HT1933
Cheers,
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Yes I bought it and it wouldent play off my iPhone , so I bought it off my iPad 2 and lost it during a sync episode so I bought it twice and never sew it . It so hard to talk to some one when you rent movies from iTunes they get the money fast but if you

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iTunes support would be the only way i'm afraid.
http://www.apple.com/support/itunes/contact/

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"Error 3001," "-42110," or "5103"
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Thanks for the suggestion kcell. I've tried both versions
9.0.115 and 9.0.124 and both fail with the policy permission error.
I also tried with and without your crossdomain.xml file but
with the same result. It looks like this file is intended for URL
policy, instead of socket policy. Recently Adobe separated the two.
When I run with the files installed on my dev PC, it does
work, which makes sense because the flash player isn't loaded from
an unknown domain.
I did get one step closer. If a crossdomain.xml in the server
root exists and the socketpolicy file is loaded from the app folder
then the first two warnings disappear. The logs now show:
OK: Root-level SWF loaded:
https://192.168.2.5/trunk/myapp.swf
OK: Policy file accepted: https://192.168.2.5/crossdomain.xml
OK: Policy file accepted:
https://192.168.2.5/trunk/socketpolicy.xml
Warning: Timeout on xmlsocket://192.168.2.5:843 (at 3
seconds) while waiting for socket policy file. This should not
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Warning: [strict] Ignoring policy file with incorrect syntax:
xmlsocket://192.168.2.5:993
Error: Request for resource at xmlsocket://192.168.2.5:993 by
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PS: I found the XML schema files here:
http://www.adobe.com/devnet/flashplayer/articles/fplayer9_security_02.html
and the socket policy schema:
http://www.adobe.com/xml/schemas/PolicyFileSocket.xsd.
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In a different post, you asked:
Phase10117 wrote:
So r u telling me that I can only look at a movie from my iTunes account on the device that it was download from. This doesn't set very well me. U should b able to your purchase movies from your cloud. Is apple working on this resolution?
There is no resolution needed, as this is not a problem.
I am saying not the device, but the Apple ID is what needs to be the same, unless the movie is rented.
If the movie is rented, it can only reside on one device at a time. But from your error message above, I don't think that is your situation.
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Great question MommaBof4! This is actually something that can be completed. VZW does have the option to turn this feature on or off based upon the users request. If you would like to update this feature on your device please give us a call by dialing *611 send from your VZW device, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

Rented movie on iTunes which stops playing then disappeared

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