Rented movie playback fails

Hi all
I have rented three movies from my iPad mini thinking to watch while traveling. Actually watched just one and two others left for some while.. Week or two.
These two was not opened even once and i presume i could start to watch during month or so. But today decided to watch one it failed to start. I tried second - same. Moreover, first i watched while travel did non disappeared as usual and not starting too with same failure message - couldn't be open.
In iTunes app i see movies are rented and button to play, press it ...switchover to Movies app and same failure.
Sure i can rent once again, not killing money...but who can guaranty it will not happen again?
Could you give any advice?
Thanks
Andrey

Hi anfedoro,
The article below will provide an overview of the Movie rental process:
iTunes Store: Movie rental frequently asked questions (FAQ)
iTunes Store: Movie rental usage rights in the United States
If you are having issues with your purchase, follow the steps below:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
I hope this information helps ....
Have a great day!
- Judy

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