Rented movie stopped half way through,"Accessing itunes store" with revolving loader symbol

FIrst nite with ATV2, it suddenly stopped working, didnt recognize my password, and ultimately i had to change my password. Then went to bed and tried again this morning. It worked.
Second nite with ATV2, we rented a movie. 2/3 of way through movie, the loading circle appeared. cannot access the movie, though it recognizes that we have 22 hrs left on the movie.  cannot access other itunes content.
--turned ATV off and back on--didnt work
--checked network--no problems
--reset ATV2--still cannot see anything but loading circle.
Tried to see a tv show we'd watched earlier today. "accessing itunes store" with the loading circle appeared.
HELP?
I have spent more hours trying to make the device work than enjoying it.
Thinking that I want to return this product. it works like a PC device.
If you dont know how to fix it, can you tell me,
HOW do i return it?

are you guys watching TV late at night. I've noticed that the shows stop working at around 11 to 11.30 pm pacific time. I suppose that iTunes updates their catalogue to include the latest shows that are new and cleared for sale after the night's TV schedule. I think it's poor iTunes judgement to do that. Most people watch TV at night. They should update their catalogue some time in the morning hours.
I usually just unplug my apple TV, restart and then wait for a while to make it work.
If you guys get stuck because you put the show on pause then the remedy is to turn the screen saver off. Switch it to never because then when you pause and iTunes server goes out you don't have to re-authorize the show to continue watching it. That's if you purchased and the show was sownloaded to your apple TV

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