Rented movie via iMac, moved to Apple TV, won't play, just says Authorizing

I tried to rent a movie from iTunes Store via my Apple TV earlier this evening, as I've done several times previously. But the screen just said Authorizing with the spinning gear. The movie never downloaded.
Instead I downloaded it to my iMac and moved it to my Apple TV--the first time I've tried to rent a movie via my computer. I selected the movie on Apple TV, however, but it won't play. Again, it says Authorizing with the spinning gear.
I verified that the AppleTV is connected to my network and the Internet and I re-entered my iTunes Store information. But it still doesn't work.
Any suggestions?
Thanks

On going problems with apple's server all of today. All I recommend is you just try again tomorrow and it should work. I know i''d frustrating with it being a movie and evrything but I don't think there is much else you can do.

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