Rented movie will not download

Just rented a movie at iTunes, But it will not download.
The download icon just disappers. I have an ipad with the newest update.
Please help! Thanks :)

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.

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HT1657 rented movie will not download to mac

rented a movie from itunes and it will not download to Mac. Keep getting an error message when I try to open it to watch on the MAc. Any help??

How large is the film ? It's size should be on its decription page in the store. The current 'top film' here in the UK is 5.12 gig in HD format.

I downloaded some movies and the I-Tunes extra for the movies will not download

I downloaded three movies on ITUNES and the ITUNES Extra for them specific movies will not download. I have the latst update version of ITUNES installed. I've hit the download button and it states "ITUNES extra has errors please try again".
Can anybody assist!

Ok, so after like 4 days of going through all these different issues, I figured out that several programs weren't downloading, and it was an issue with my wireless connectivity messing up the digital signatures, so if you plug in your comp to the modem and delete your temp files, it should start to work!

HT204370 rented movie will not play

rented movie will not play

Hi kubuki,
I'm sorry to hear you are unable to play your rented movie.
Follow the steps below to report this issue to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Cheers,
Judy

HT203167 My movies will not download to my iPad. And I the downloads are not available for my computer. How do I cancel or get the movies to my iPad? I am on wifi and 3 g. Not happy

My movies will not download to my iPad. And the downloads are not available for my computer. How do I cancel or get the movies to my iPad? I am on wifi and 3 g. Not happy

Hi,
For all people struggling with connecting their iPad to their router, constantly getting 'Incorrect Password' even though you have entered the correct one - this may be your solution as it just resolved my issue.
In your router settings online (usually found at 198.168.1.1) change your security from WPA2 or WEP to WPA. For my iPad it for some reason only accepts WPA but now it is running without problems. Let me know if this helps.
Cheers.

HT4972 Rental movie will not download on iPad error message try again later but I have enough space to download

I have rented a movie buy it will not download. I get an error message saying try again later. I have ample space for download on my iPad so I don,t know why it will not download

Hello elsbeta,
The following article outlines how to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

Purchased HD movie will not download to hard drive

I have a windows vista laptop and windows xp desktop, both have latest iTunes, have have my library on an external mybooklive hard disk, I consolidated the library to the external drive with the vista machine, and pointed the XP machine to the library, when purchasing music i can download from the Cloud to the drive, I have purchased a HD 1080 movie using Apple TV, the movie plays on the Apple TV but this is streaming from the cloud I have tried to download the movie using the XP & Vista machines from the cloud to my hard drive, but it will not download, I get a dialogue box that says,( "This cannot be played in HD on this computer" "if you buy the HD version, you will have to transfer an HD-compatible device in order to watch it. Or, you can buy the SD version and watch it on this computer" ),
I do not want to buy the SD version, I have already bought th HD version, I would like to store it on the external drive and stream to the Apple TV or my Ipad4, in the dialogue it says I can transfer to another device, only it will not download,
can anybody please help with this? as I beleive I should be able to store it on the drive ready to play to those devices,
if you need anymore info please respond,
many thanks in advance,
Tom

Seriously, does no one know the answer to this? Do apple guys read these forums I have sent direct to apple too and no answer, please someone ,can you help
Frustrated thank you

HT204370 Movie will not download. How to get it to download its been 3 days

What to do if u purchased a movie and it will not download?

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox, you WILL NOT lose any bookmarks, history, and settings. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

HT1657 Rented movie does not download on Apple tv

Dear apple. You've done it again. You ruined our movie night. Rented movie, got all ready to start watching. Now the movie does not download. Wrong on your Sid as Internet works (100Mbps) and other content/trailers download swiftly.
I am extremely ****** of that this happened again. I have lost the past hour trying various things and now finding a way to get my money back.
Please up your game.

Thanks King_Penguin,
The fact that I logged into an apple.com site fooled me to believe that this was a 'report a problem' site.
I since found the 'report a problem' link.
Wasn't easy to find (could not find it on my apple TV or iPad) had to:
log into iTunes via laptop, and then
click on iTunes Store (right top);
click on account (quick link or at bottom);
select "see all' next to purchase history;
click on small arrow next to 'problem' purchase (movie rental for me);
click on 'report a problem' (at bottom);
click on 'report a problem again (now inside the purchase details) - redirect to browse
fill in details, and
submit.
As you can see quite a long process.
The long process and my missed movie night were the frustrating parts.
The reponse from Apple Customer Support was swift and extremely good - makes up for the frustration.

Rented movie will not leave "Downloads" : Error 5102

I rented a movie several months ago, and it will not leave my iTunes > Store > Downloads.
I can delete the item when it appears, and it will go away. However, the next time I click "Downloads" I'm presented with the message "1 iTunes Download Available". The cycle continues when I delete it.
This wouldn't normally bother me, but since it's a 2GB movie file (presumably somewhere on my system; not sure where, as I've searched with Spotlight). I'd like it off my system if it is, indeed, on my Mac.
Any suggestions welcome.

I'm having the same problem. I noticed this problem after I manually cleared out my system's cashe because of an unrelated issue. I let the movie download completely but at the end of the download it errors out because of a network connection failure... obviously that really is not the issue. When I try to play the movie I get a message that states "could not play rented movie "''" because it is authorized to play on a different computer or device." Now I have an entire movie that I can not play sitting in my itunes wasting space.

Rented movie will not stream

I am using my iPad and I use it to rent a movie the movie begins to download but I can not get it to stream to me. I can get movies I rent. On my desktop to stream. Do I have To wait for the entire movie to download to my iPad before I can view it?

Hi,
but I can not get it to stream to me.
Try restarting your iPad. Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.
After you restart the iPad try viewing a rented movie. Keep in mind you have 30 days to decide when you want to watch the movie and you have 24 hrs to finish viewing the movie from the time you started. Once the movie period is over the movie will be deleted from your iPad automatically.
Also, check to make sure you do not have any other apps running in the background before viewing a rental. In the iTunes app store on your iPad click the Home button twice. All your apps will appear at the bottom of the iPad window.
And try resetting network settings. Tap Settings in your Home screen then tap General / Reset / Reset Network Settings. Now try viewing a movie.
Carolyn

HT1390 Rented movie will not play.

I downloaded a movie I rented but my computer will not play it. I have the options of using VLC (default), MPlayerX and Quick Time 7. As it was downloading, it began to play and then stopped and wouldn't start again. I waited until the movie had totally finished downloading and tried to play it and I had no luck in seeing it begin. I've played more recently released movies before and had no trouble. This one was from the 1990s. If it won't work, I'd like a refund.

Hi Earlda,
Welcome to the Support Communities!
The link below will get you in touch with the iTune Store Support team. They can review your purchase and account with you and will work to resolve your issue.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

TS1424 Rented movie will not load from iTunes

I have been trying, without success, to watch a movie that I rented from iTunes. It will not load, loads after waiting for ages and then plays 2-3 minutes and stops. I have a 50MB connection so download speed is not a factor.
How do I contyact iTunes and request a refund?
I have now bought the movie!!
Thanks
Stebe

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

My rented movies will not sync with ipod

I rented movies in itunes and they will not sync with ipod. They show u in library as rental but i am unable to get them into ipod

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Why won't a Rented movie will not restart?

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Welcome to the Apple community Triley937.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

Rented movie will not download

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