Rented movie will not play on ipad2, cannot transfer it to itunes to watch on mac.

When I tried to rent the movie I quickly got a message about memory and now it only shows the "Stop" button on the movie, not the play button. My settings say I have 2.9G of memory free. There are no other applications running except for the Videos. I would like to watch the movie before it expires (7 hrs) but I cant even transfer it to my mac to watch.

Rentals made directly on the iPad can't be transferred to a different device.
Try searching for the name of one of your videos on the iPad's spotlight search screen - swipe your first homescreen to the right, type in it's name, and if it finds it tap on it to see if it plays.
If that doesn't work then try closing the Videos app completely : from the home screen (i.e.not with the Videos app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Videos app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option if the two above don't work is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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