Rented movie won't play after 8 minutes in.

I rented a movie on my iTouch yesterday, then when I played it it stopped at 8 minutes 42 seconds and wouldn't play anything after that. I was determined to watch the movie so I rented and downloaded it again, it did the same thing. So today I synced my iTouch to my computer, updated it, tried the movies with the same problem, and rented the movie AGAIN via my computer. The movie did the same thing AGAIN! I'm soo frustrated! If anyone can help please do!!! I'd like to add that I rented a different movie and watched it the day before and it was fine, so I don't know what's going on with this movie!!

So for anyone who happens upon this...
I've noted that the beach ball clears if I wait for 1 hour.
I've also noted that it is much faster to rename the movie files themselves in the finder, the next time I play the movie in iTunes the name changes.
I've noticed several other messages about the spinning beachball of death. In case anyone is wondering don't force quit iTunes least you corrupt the file.
MacBook Pro 15" Mac OS X (10.4.9) All up to date

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Things seemed to work fine before the 8.1 update. I fear I will have to rollback to 8.0 because the sound no longer works on the computer unless you use the headphone jack.
Podcasts and music behave the same way, they appear to be playing, but the timer is not progressing for them either.
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Hello b noir.
Thank you for your interest in solving my problem.
What I did I opened iTune. I read the information about what does my computener need to play back a rented movie. My computer is okay to play back rental movies. So I went to the iTunes store, I searched for the movie I want to watch, i singned in into my Mac account and I bought the movie. The movie started to download to my computer, it took some time because I bought a HD version, but it never stop and after a couple of hours or little less the movie was in the Rented folder of my iTunes and also I checked to be sure that was in the movie folder. So, next day I open iTunes and click on the movie, it opens but I wait for five minuetes and never started to play back, so I tried several time and I looked for info in different internet forums but I couldn't find anything that help. So I posted the problem in this forum and also I called Apple. Apple contacted me and they let me to download the movie again. So I did it and now I will watch the movie later. Not sure if the movie will play back normally or if I am going to have the same problem. I'll keep you posted.
Apple representative did not know why this happened.
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I have a similar issue. My Dell Latitude is running Windows Pro 8.1 and iTunes 11.1.3.8. It looks like it's playing, but it isn't.
Things seemed to work fine before the 8.1 update. I fear I will have to rollback to 8.0 because the sound no longer works on the computer unless you use the headphone jack.
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Hi Quigglejake,
I'm sorry to hear you are having issues with your rented movie.
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy

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Ok nw the rented film is on the iPad which won't play and when I looked at the Mac I was greeted with an error message saying that the film could nt be transferred because the file had already been transferred somewhere else! Thing is I can see it on theioad and the Mac still!
Obviously the film Kees checking where it as you can't watch it in two places at the same time. I can understand that but I knw it's not anywhere else.
The only thing I can think of is if when time machine backs it up it thinks it's being watched!
Any ideas anyone?

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If it has the cloud symbol then that indicates that it's in the cloud and not on your phone, but is available for redownloading - if you go into Settings > iTunes & App Store and turn Videos 'off' (under the 'Show All' heading) it should stop it showing in the Videos app. What you can redownload will still show in the Purchased tab in the iTunes store app.

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so I decided to move my iTunes library to an external hard drive to make space
I'm guessing you moved the /iTunes media/ folder to the external yourself?
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Troubleshooting: I unplugged the ATV for more than 5 minutes and replugged it. I checked to see whether purchased music still plays (it does) and whether purchased tv shows still play (they do). I can also go to iTMS and view previews of movies.
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you should use the "report a problem" link that is on the email invoice you get.
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I have rented two movies on iTunes on my Mac of which neither will play on my Apple TV. I can see the movies on Apple TV but when I navigate to watch I get an error message saying that the movie is being watched on another Apple TV or computer and I should stop this first to watch it on the Apple TV.
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Ok nw the rented film is on the iPad which won't play and when I looked at the Mac I was greeted with an error message saying that the film could nt be transferred because the file had already been transferred somewhere else! Thing is I can see it on theioad and the Mac still!
Obviously the film Kees checking where it as you can't watch it in two places at the same time. I can understand that but I knw it's not anywhere else.
The only thing I can think of is if when time machine backs it up it thinks it's being watched!
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I recently upgraded to 10.4.4 and now some QuickTime movies - mostly from Safari won't play any more. I do online training and none of those QuickTime movies will play. They load perpetually. They also work fine on my other machine (which I haven't upgrade from v10.4.3 yet)
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I live in Canada. Is this the reason? And if so, why take my money?

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Rented movie won't play after 8 minutes in.

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