Rented movies are not appearing in Videos app

I rented 2 movies on my iPad and neither of them are showing up in the Videos app.
iTunes tells me I've already rented the movies but I can't find them anywhere on my iPad.
Any ideas?

A long shot, but try restarting your iPad (hold down the Sleep button until you get the red "swipe to power off" button, do so, and start it back up). That sometimes gets the files to appear. If not, and no one else here has other suggestions, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

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Hi kubuki,
I'm sorry to hear you are unable to play your rented movie.
Follow the steps below to report this issue to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Cheers,
Judy

Rented movies are not appearing in Videos app

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