Rented movies come without sound

Rented movies come without sound
I rented my first movie via Apple TV some weeks ago without problems.
Now I rented few days ago a very old movie, original from '61 and yesterday
another one, which just came out. Both movies I can only "see", not hear,
there's no sound. What is wrong here??!!! It's quite frustrating, paying money for
a movie that comes without sound.
I'd be much happy if anybody would give me an idea what to do.

Unplug AppleTV and try again.
If no luck factory restore it by connecting to computer using a microUSB cable alone and running iTunes.
You may need to contact iTunes Store support to try to request a refund.
AC

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Rented Movie Video and Sound out of sync

I love renting movies from ITunes , but there is this ongoing issue with video and sound syncronisation. I have Window 7 64bit with i7 processor and the latest version of Itunes. I have gone through the settings of altering the sound properties on Quicktime player and Windows to 16bit 44khz which had improved it alot.
But when watching a film half way through the sound appears to overtake the video. Would this be a setting on the latency currently set to 33.000ms and should increasing this cure the problem?
I'll try altering the settings on one more film , if that doesn't work then ITunes for me is history.

Does it behave the same way when you watch the video on your computer? What you observed is not that uncommon since some formats/recorders tend to loose sync between the video and audio.

Mpg to Mov Files without sound

I REALLY need to convert mpg files to mov files cause I need to use then with iMovie and FCP. But when I convert mpg to mov, the files are without sound. I'm using Quick Time 7. Are there anyone to indicate a solution or another converter app? I need mov files WITH sound.

I REALLY need to convert mpg files to mov files cause I need to use then with iMovie and FCP.
MOV is a file container. It can contain an valid combination of audio, video, text, 'Tween, Chapter, etc. data. What compression format do you want to edit in natively with iMovie or FCP?
But when I convert mpg to mov, the files are without sound.
The MPG file container normally contains audio and video data multiplexed as interspersed blocks of data in a single stream to provide spatial synchronization of audio and video. QT is based on parallel tracks of audio and video synchronized temporally. Since QT can only demultiplex and convert one track of data, it is programed to convert the video and leaves the audio out of the new file. As was previously indicated, if you wish to retain audio, you will have to use an MPEG based application. MPEG Streamclip is free and considered by most QT users to be both reliable and a standard by which other such apps are judged.
When I use that I got a file just with sound and no image. What I supposed to do?
Once again we return to the primary question of what compression format you want to edit in natively in iMovie or FCP. Most people choose DV/DV or AIC/Uncompressed but other options include Photo JPEG, Motion JPEG, MPEG-4, or H.264 with any edit compatible audio compression format. As an FCP, pro codecs are also available depending on your specific needs or wants. The compression codecs you wish to use will, in the end, determine which MPEG Streamclip conversion option you select and what settings are available.

HT1657 Rented movies available without Internet?

When watching a rented movie from the iTunes Store, do I have to have an Internet connection in order to watch the movie? For example in airplane mode or when offline would I be able to view the rented movie?

Welcome to the Apple Community.
If you rented the movies, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Rented movie disappeared without watching it within 2 days of downloading

I downloaded movies to watch on vacation. All the movies are gone never watched them

Before we can answer, are you talking about iTunes? Or some other store?
If it's non-iTunes, contact the provider. Nothing we can do about it here.
If you rented it on iTunes, did you get an email confirming that? Did you begin to watch the rental? If so, you only get 24 hours in the USA to finish it (and 48 hours outside of USA).
Here are the rules:
http://support.apple.com/kb/ht1657
If you didn't, and you have the email receipt from Apple, there's a link under every purchase that says "Report a Problem." Click on that, and explain what happened. They can tell if you started the movie, so don't expect a positive resolution if you started it.

Movie transfer without sound

I have tried to transfer Movies from my computer to the IPOD. The movies are in the Mpeg format and were first converted in IPOD readable format using "convert selection to IPOD' in ITunes. After transferring the movies, we do not hear the sound in the IPOD. When we play the same movie in ITune, it plays with the sound. Pls. advise what might be going wrong in this case.
IPOD 80 GB Windows XP Pro

Quicktime or Quicktime Pro (which iTunes uses) don't convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
See:iPod plays video but not audio.
You need a 3rd party converter to convert the file with both audio and video.
See this for help: Guide to converting video for iPod (Mac/Windows).
Please watch for spammers trying to sell you a converter. Don't fall for it.

One of the movies burns without sound

On the preview, there's sound, but when it burns to a DVD, there's no sound on one of the movies. The menus work, and all the bonus feature movies have sound. It's just the largest movie that is having issues.

Do you have chapter markers in the movie? If so:
Make sure no chapter markers are within two seconds of the start or end of the timeline. Make sure no chapter markers are within a transition. Make sure no chapter markers are within two seconds of the end of a transition.

HT1657 Rented Movies deleted without watching :-(

I downloaded 2 movies on my laptop and have been trying to move them to my ipad but one of them deleted and one won't transfer! What can I do? I haven't started playing them.

Welcome to the Apple Community.
If you rented the movies, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Movies playing without sound

I have a 80gb Ipod Classic, and when I look at videos on it the footage comes out fine, but theres no sound coming through the headphones. Playing the same video through itunes works perfectly, the file is a mpeg-4 file so it should be fine, seeing as i ripped it using itunes. its the same for any video file i've tried to watch on the ipod.
Any ideas as to why this would not be working? it's fairly new, and the videos have never worked. Thanks for any advice

so it should be fine, seeing as i ripped it using itunes.
Quicktime or Quicktime Pro (both of which iTunes uses) does not convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
See:iPod plays video but not audio.
You need a 3rd party converter to convert the file with both audio and video.
See this for help: Guide to converting video for iPod (Mac/Windows).

Openshot and kdenlive render without sound

Hi
It has been a long time [a few months] since I have not used Kdenlive.
When I rendered a movie with a mp3 sound track [ songs especially ] I got the film with this sound track.
Now are occuring 2 things:
The final movie is without sound [during the edit, there is no problem, I can hear the track, move it where I want, putting effects on it without any problem],
the time counter is wrong, it does not show the video time correctly, I mean the time counter will be stuck at 0 second, then will jump to 6 seconds and son on for example.
These things happened in OpenShot too, actually I tried OpenShot editing my new clip and I found these issues. I thought it was specific to OpenShot and I remade my clip with Kdenlive.
Any clue?
Thx in advance
Serge

Start reading here and follow all included links and answer all 16 questions at the end of the Wiki article: Some suggestions

Can I watch a rented movie offline, can I watch a rented movie offline

Is it possible to see my purchased rented movie offline, without internet connection?

Yes (once it's fully downloaded).

I dowloaded a rented movie and it never showed up for me to watch it but i was billed

I downloaded a rented movie off of Itunes and when I went to watch it, it did not appear but I was billed

I was billed 2 times for a movie i rented
Re: Rented Movies deleted without watching :-(

I rent movie but i can see only video but sound is not work

i rent movie but i can see only video but sound is not work

You are not alone!!
https://www.facebook.com/groups/324659107636115/

HT1390 Can you watch a rented movie without an internet connection?

It is my hope to rent a movie today
and watch it while on a flight tomorrow.
Can I watch a rented movie without an internet connection?
I.e: is it streamed or downloaded?
Do I have to buy the movie in order to watch it without an internet connection?

Please be aware of the movie rental's time limitation that you have 30 days from the time of rental to watch your movie, and once you start watching it, you have 24 hours to finish watching it. You may watch it as many times as you like during those 24 hours. It may be helpful to make sure the download completes successfully before you begin watching the movie.
Once the download is complete you can watch it without an Internet connection. However, an Internet connection to the iTunes Store is required to authorize playback or activate the 24 hours time-limit of movie rentals. This means, only during the starting of the movie. Once you have started playing the movie rental, internet connection is not required. You can play anywhere without internet connection.
For more information on movie rentals, you can visit:
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/HT1657
Note: 24 hours time limit is for United States customer only, while 48 hours for other countries.

HT1657 I downloaded a movie and it plays without sound. All other videos and music play fine. I down loaded it 2x and it still doesn't work.

I downloaded a movie and it plays without sound. All other videos and music play fine. I down loaded it 2x and it still doesn't work.

Hi, thank you for your consern,
I have Window Vista...Im not to computer friendly when it comes to deep details about the systems so I dont really know if its 32 or 64 bit but I did see that it is 919 bytes.
I WAS able to see the videos before the upgrade and the flash animation does NOT rotate in red F.

Rented movies come without sound

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