Rented movies failed to download and are gone from downloads

I rented three movies on my ipad. One downloaded successfully, the other 2 failed. I kept trying to download and they kept failing dues to space. I removed some of my other movies to make space and they still failed to download. Now they are completely missing from the downloads area. When I click on the movie in the store it tells me that the movie is already rented and is in the cloud and I need to go to downloads to download it. When I go to downloads it's not there. When I go to rentals under videos there are two grey boxes there where the two movies should be. If I click on one of them I can see the movie title and description and then there is a cloud icon. When I click on the cloud icon and log into iTunes it tells me I have to download the movie in downloads. So I'm stumped. I've tried loggin in and out of iTunes and also in settings and they are still not showing up in rentals.
Help!!!

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Rented movies failed to download and are gone from downloads

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