Rented movies won't sync
Hi, I have a 80gb ipod that has always transfered purchased movies & podcasts well. I just bought 2 movie rentals in which downloaded well into my library in the Rented Movies folder, however, I can't get the to sync to the ipod. When I connect the ipod to my PC (vista), they do not show up in the list of movies to be sync'ed. If I try drag & drop from "manually manage music & videos" I get a message that says "was not copied to the ipod "My ipod" because it cannot play this ipod". I think I have searched most FAQ's and read topics and have not found the solution? PLEASE HELP, my rental will expire soon & have not watched the rented movies yet!
Thanks, Floyd
What sort of iPod do you have? Rental Movies will only play on the iPod Classic (not the 5th Generation iPod), the iPod Touch, the iPod Nano with video and the iPhone:
Identifying different iPod models
iTunes Store Movie Rental FAQ
iTunes Store movie rental usage
Movie rental video formats
Similar Messages
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Rented movie won't sync to iPad
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http://support.apple.com/kb/HT1657 -
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I experience the same problem with covers - the problem is ages old and nothing gets done to fix or at least explain it - :-(
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Hello tuneup1,
Thanks for the question, and welcome to Apple Support Communities.
If an SD version of your purchase is available, you will be able to download it from your purchase history. For more information, see the following articles:
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/HT3209
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http://support.apple.com/kb/ht2519
Thanks,
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I have a similar issue. My Dell Latitude is running Windows Pro 8.1 and iTunes 11.1.3.8. It looks like it's playing, but it isn't.
Things seemed to work fine before the 8.1 update. I fear I will have to rollback to 8.0 because the sound no longer works on the computer unless you use the headphone jack.
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Hi Quigglejake,
I'm sorry to hear you are having issues with your rented movie.
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy -
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I don't know if this applies to digital downloads too:
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Hi Dangler19,
Thanks for using Apple Support Communities. If you are unable to watch your rented movie, you can report this to the iTunes Store by following this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
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