Rented two movies from I tunes all of sudden it disappear on my list, I was charged but I have not seen the movie what shall I do?
Rented two movies from iTunes , I was charged for the rental but I was not able to watch because it was not on my movie rented list.
Hello Djov,
Thanks for using Apple Support Communities.
For more information, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Have a nice day,
Mario
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