Rented Video on ATV not showing up in iTunes

I have rented videos on my ATV with no problem and transferred them to iTunes. Now, today, a rented video on my ATV is not showing up in iTunes. Is there a setting that could have been changed?
Any ideas?
Jonathan

Jonathan Levit wrote:
I just spoke with Apple Tech. Apparently, you can not transfer a movie that was purchased on the appletv over to the computer. This seems odd to me, but that is the information I have just received.
i think you've been given wrong information then.
afaik, as long as the movie is not HD, you can sync them back to itunes (just the same as purchasing tv shows - and i know this works as i do it).

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ATV not showing up in iTunes

My ATV is not showing up in iTunes. ATV is working correctly on the television. search for ATV is set in pref of itunes. ATV shows up in choice possibility of itunes speaker choice (right bottom). Reinstalled itunes still no joy.
Any suggestions to get ATV displayed again in itunes
Iemke

When I first hooked up my ATV, it came up under devices in iTunes, and I started syncing my videos on to it. For whatever reason it was taking ridiculously long to sync, so I figured I'd cancel and just sync a couple just to test it out. The second I changed my syncing preferences and went to click apply, the ATV disappeared from iTunes, never to be seen again. I've restored the ATV to it's factory settings, done software updates, rebooted my Mac numerous times, and still have nothing. Looks like we are all in a similar boat and any sort of help would be greatly appreciated.

ATV not showing in the iTunes device list? Check your HTTP proxy config

Seems like many people are having trouble getting their ATV to show up in the iTunes Devices list. Here's my situation, and the root cause:
1. I have a small network at home consisting of one LAN with a number of computers, and a gateway router that provides DHCP, DNS and HTTP (web) proxy services
2. I found that my ATV would display in the Devices list only when the ATV and at least one Mac were isolated from the rest of my network; when I connected them back to the rest of the LAN the ATV disappeared from the Devices list (in the simplest case this isolation was a crossover cable between the Mac and ATV)
3. when connected to the whole LAN, the ATV could successfully contact the iTunes Store (trailers, etc) but would not show up in the Devices list
4. I could ping the ATV from the Mac running iTunes every time (i.e. I did not have a basic connectivity problem; e.g. "ping appletv.local." always worked)
5. I started with my ATV on v1.1, when I upgraded to 2.0 and turned on the the iTunes' "Look for remote speakers connected with AirTunes" option ATV always appeared in the speaker list (i.e. even when it wasn't in the Devices list)
I had gone through the Apple troubleshooting guides, with no change.
After a lot of elimination I discovered that my problem was with my web proxy settings: my Macs were configured to use my gateway router for HTTP, and it seems that iTunes connects back to the Apple TV via HTTP - these requests were sent to the proxy and rejected (as they were for an address on the inside LAN; this is the way my proxy was configured).
I fixed the problem by using a PAC file specifying my LAN as "DIRECT" (e.g. below). An alternative would have been to configure my proxy to allow connections from the LAN back into the LAN (but be careful about allowing access from elsewhere, e.g. the Internet).
Here's my PAC file: my LAN is in the 10.0.0.0/8 address space, domain *.home.lan. (iTunes seems to contact the AppleTV via it's IP address, e.g. http://10.0.0.169:3689/ript/fp-setup?fairPlayID=4a5...):
function FindProxyForURL(url, host)
// simple hostname
if (dnsDomainLevels(host) == 0) {return "DIRECT";}
// match Host against local domains (w/ optional :port)
var dom = /(127\.\d.d+.d+|.local.?|10.d+.d+.d+|.home.lan.?)(:d)?/;
if(dom.test(host)) { return "DIRECT"; }
// All other requests go through port 8080 of proxy
// should that fail to respond, go directly to the WWW:
return "PROXY proxy.home.lan:8080; DIRECT";
The reason the ATV was successfully appearing in the Devices list when it and a Mac were isolated from the rest of the LAN was that the Mac was unable to reach the proxy, and falling back to the 'DIRECT' connection.
Note: if you don't have basic connectivity, e.g. if ping appletv.local. doesn't work, then the above is almost certainly not your problem.
Ben
Message was edited by: af3556

Hi There,
I have the exact same issue going on that this person described in this thread, but with the EXCEPTION in my case being that, after I have plugged my device into my laptop and uplugged it (about 10 consecutive times), my iTunes FINALLY recognizes my iPod Touch.
This is extremely frustrating to have to go through this scenerio each and every single time I want to synch and charge my Touch. Is there any way to correct it, so that the device would be recognized immediately when I first plug it in? It used to work this way (prior to the v.10 update, most likely).
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ATV Not Showing Up in iTunes Devices

Well, I've read other postings, tried things and no joy. After either upgrading to ATV 2.1 and iTunes 7.7, the two quit talking. I've confirmed the ATV connects fine with the network, I can ping the thing from my computer and it responds (no conflicting IP addresses), the "look for appletvs' checkbox is checked, I've done the power down trick and reinstalled iTunes fresh, and have gone to add the computer library to get the pin number (except there's no place to enter it when I get into iTunes.)
So, everythings been working pretty much perfectly for a year and now nothing. What the heck is up?

Well, after trying all the suggestions I've found on this forum, I decided to exercise my apple care plan and called tech support. I confirmed all my troubleshooting efforts with them and that I still had no ATV in my devices list. What they finally had me do was to restore factory settings and then update my ATV software one update at a time. Once I restored, my ATV immediately showed up in the devices list. I updated once (2.1) and had to tweak my firewall slightly, then it showed up again.
However, that was the last update it would let me do. The ATV had problems after updating to 2.6, so apparently they have pulled either that update or set it so mine wouldn't go any higher than 2.1. But, all's fine in ATV world again.

New User: ATV not showing up in iTunes and computer/ATV uses same IP addrs

At my apartment we have a shared wifi network that has open access to everyone in the complex. I connect through a Dlink DWA-130 Wireless N USB Adapter.
The ATV connected to the network right away, but nothing would load. I got the IP address from my computer and manually put into ATV and now I'm online, but my computer can't connect. I tested the IP address ATV created and manually put it into my computer and it doesn't connect to the internet.
Should I buy a router to connect ATV to my computer and the internet connection? Why would the IP address that ATV created not work?
I have an eMAc with 10.5.6 and all the settings in iTunes are correct.
Thanks in advance.

slwhite77 wrote:
I think it is my internet provider and not the ATV. I'll call them and see what they think and post the solution.
Thanks again.
You may be better having a word with your network administrator first to confirm your internet access conforms with this document.
http://support.apple.com/kb/HT2463?viewlocale=enUS&locale=enGB

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I have a "new" computer in that the motherboard had to be replaced, along with the hard drive... I can't get my Apple TV to show in devices in itunes. In itunes prefs I have "look for apple tvs" checked. The ATV is connected to my wireless network. Any ideas how I can see my ATV in devices? I'm running OS 10.5.8 and my ATV software is up to date.

Settings>Computers on AppleTV
The top entry is the sync library - change this and anything on AppleTV will be wiped in preparation for a new sync.
Lower entries are streaming libraries.
The new motherboard/hard drive will be a 'different itunes library to the one you preiously used hence why AppleTv doesn't show up - you need to set it up for the 'different' computer.
Authorisation is equally as fussy - my MacMini failed so I removed the hard drive to try and deauthorise the computer, but booting from another device it knew it was a differnet machine so i couldn't deauthorise it.

ATV not showing in iTunes devices

Just bought my friends ATV - was working ok with his sysytem - he has done a factory restore - to V1 - i have updated to V
When I select iTunes/Preferences/Devices the ATV is not shown.
I am connected by ethernet and have also setup to connect to my Airport extreme based network - the network is recognised and i can connect to my iTunes account and i can access movie trailers, podcasts etc.
I currently stream music to 2 Airport Express's with no problems.
The ATV showsup in the 'remote speakers dialogue in iTunes.
1 of my iTunes playlists shows up on the ATV with 0songs!
Whilst streaming from the iMac i have been able to get the current track playing displayed on my TV - i don't no how?
I have run a further factory restore and upgraded gain to v3
I have run the Diagnostic test - the ATV is working normal.
I have tried to access the ATV from my other iMac - G4800MHZ does not show up.
I am using Itunes 9.02 on an iMac IntelCore Duo 2.16ghz with 10.5.8 my iTunes library is held on a Lacie USB drive.
I have tried connecting the ATV direct to the iMac's ethernet port - still does not show-up in iTunes.
Any ideas would be very much appreciated.
Thanks
Ian
UK

Thanks for your response,
I can now understand that my ethernet cable is wrong - but why cannot i connect via the Airport Network - clearly the iMac can See the ATV - it shows up in 'Remote Speakers".
Regarding the ports, i see the article says...
These are well-known ports used by Apple products, like iTunes. If you can use all the features of iTunes, these ports are likely already open on your firewall or NAT router.
... everything else in iTunes works OK.
But how would i go about checking that each port is open etc
I am using a netgear router.
Incidently, i have also downloaded iTunes to a Win7 laptop and still iTunes does not show?
Thanks
IAn

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lturika wrote:
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ATV2 update / not show up in iTunes devices

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Does anyone can tell me whether the upgrade took care of the old, widespread problem of ATV not showing up or dropping from the device list in iTunes?

I left my iTunes 7.6 sync'ing overnight and throughout the day. ATV2 (MacOS 10.5.1) seems to sync much much slower than AVT1 with 10.5.2.
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Rented Video on ATV not showing up in iTunes

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