Repair Depot Decipher?

I just recently sent my MBP to the repair depot for issues related to a very loud sound coming from the upper right corner near the power button, and the always popular heat problem. I originally thought it was the hard drive making the noise, but I just got it back with a note saying they could not duplicate the problem. However, the repair summary form listed the following parts and I'm not exactly sure what the depot repaired/replaced. Can anyone decipher this:
603-7893: FAN ASSY,RT,M1
612-0020: ASSY,INVERTER,NCC,MBPRO15"
630-7704: SVC,MLB,1.83GHZ,128VRAM(M1-CAP)MBP15"
605-0860: BOTTOM CASE ASSY, W/TEMP SENSOR
In addition they installed a new version of the Main Logic Board. Sorry this is so novice, but I just want to understand what they did at the depot. Thanks!

Well, I'd like to take a stab at this. Please, anybody correct me if I'm wrong.
- Fan assembly, right side.
- Display inverter assembly.
- (you are correct about this) new v.2 Logic Board.
- New bottom case Assembly with the temperature sensor.
Hopefully you just wanted confirmation of what you suspected the parts list was.
Good luck,
Bob
MBP & Mac Mini   Mac OS X (10.4.7)  

Similar Messages

  • Repair Depot won't finish and return my computer- can someone tell me how to get response?

    Repair depot received my G560 laptop on 12/2 after I talked to tech support who assured me it was a 7 day turn around in the repair depot.  So, I figured with shipping both ways, I should not be without it for more than 11 days.
    On 12/5 they posted an update that they were waiting for parts.  That is the last update online.  I called 12/7 and was told the motherboard was replaced and they were testing the system.  I called 12/9 and told the same thing.  I asked how long they will be testing the system since it took 5 months for it to happen to me.  I just got the canned apologies and assurances.  But, this guy said maybe 3-5 more business days. 
    I called 12/14 (yesterday) and told the exact same update.  She assured me she would email the depot and get an update and call me back.  Of course by evening she had not called.  So, I called again.  This guy told me the update put in their system (still nothing changed online) earlier that day was they were waiting for parts.  So, on 12/5 it was repaired and on 12/14 they are waiting for parts.  CRAZY!!  I explained to him I was going out of town next week and needed it back before then.  He assured me I would have it back before I leave.  How can can make that assurance is beyond me since they are waiting for parts (that they should keep a large supply of since this seems to be a common problem) and he has no idea when the parts will be in.  I told him it was going to be a big problem having it sit in the snow for 2 weeks and he again assured me it will be in my hands before I leave.  Of course, he never asked what day that would be. 
    So, tomorrow will be 14 days since they received it and I was told by tech support it was a 7 day turn around. 
    Has anyone found a phone number of someone with Lenovo who actually can help me rather than the regular "I'm sorry, ma'am, that you are having this problem"  and  "I assure you ..." employees?  In all my years of laptop use, this is the first time I have had problems with one prior to 3 years of use and even then, it's minor.  Funny how I was told Lenovo was a good brand, but the cheap plastic they are made of should have clued me in.
    Please share any successful tips you may have.

    @vgeorge,
    Appreciate if you can drop me a private message with the following information so I can get a customer relations person to follow up on your case.
    Name:
    Mobile:
    Email:
    MTM:
    S/N:
    Date of Purchase:
    Case ID:
    //JameZ
    Check out the Community Knowledge Base for hints and tips.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
    X240 | 8GB RAM | 512GB Samsung SSD

  • New PB already at Apple Repair Depot

    Got my great new 17in. PB and had to take it in to an Apple store straight away... The right rear fan was always running, right from start up, with practically no CPU usage, no strange apps, nothing - right out of the box this approx. $3k machine was not right.
    It's been at the depot for nearly a week now and the latest 'update' is 'hold-engineering'... been like that for days. When I finally got someone at Applecare to contact the depot for a REAL update, they said they were awaiting testing software. The main repair depot of Apple didn't have the necessary equipment to test my PB? This is crazy. So here I am, typing away on my 2001 TiBook wondering if I've purchased a lemon - but more importantly wondering why the company I love was not properly set up to repair and fix their newest products. When something like this comes up, it should be standard to replace the machine and deal with the troubled unit/poor preparation, internally.
    Just my two cents from a true Mac fan who's just slightly disappointed.

    I agree 100%. I ordered a 17" several minutes after the new ones were released on Oct 19th. I received it exactly one week later. Upon booting it up, there was a dead pixel near the center of the screen. I tried to live it but couldn't. Then I noticed something else. The lid was not aligned properly with the base of the PB. I called Apple on Oct 22nd and spoke with a rep. I explained my problems and he asked me to take it to the Apple Store to have a genius look at it. I took it there and explained my problems. The genius checked it out and for the most part agreed with me. He typed up a case and gave me the case number. I called Apple the next day and gave them the case number. The rep pulled it up and asked, "Ok, where would you like me to send the box?" I asked, "What box?" He explained he was going to send a box to have me put my PB in and send back to the repair depot for repairs. I disagreed and said I want a new one. After an hour on the phone arguing with 4 different reps that this PB was obviously defective, they decided to replace it. They made sure to let me know that normally, there would be a restocking fee because it was a BTO with the 7200rpm drive but they were willing to make an exception under this circumstance. Whatever, just give me what I paid for. The rep created a work order and gave me the information to track the status of my new PB. On Oct. 24th, my new PB was shipped out and I received Oct. 28th. Pretty quick! The only thing that bites was I had to pay for the shipping to send the previous PB back. But that's ok. I got another brand new PB and this one is excellent! No dead pixels and a perfectly aligned lid. =)
    Call Apple and complain. Be polite yet firm. It will get you a long way. Express the fact that you are not happy and would like some satisfaction. It works great.

  • Tablet sent to repair depot?

    I just sent my excite 10 in to the repair depot, because after only a few months of light use, its creaking all over, one of the buttons is extremely loose, and the light bleed has just bugged me to death. My question is, do you think these will actually be repaired, or will I just get it sent back because they coudnt find anything wrong with it? I feel like they will think they're minor problems.  I've heard bad things about the repair depot too. I hope it doesnt take forever

    I have and I was extremely frustrated in the end. Shipping my tablet was fine but trying to find out the status and WHAT EXACTLY WAS DONE during the repair...NOT SO MUCH! When I finally recevied my tablet back, there was no paperwork, no description of what was discovered or what they actually did to find the problem nor was there any follow-up details. I received an email stating that my tablet had been repaired and that a "detailed summary" or the repairs would be included but NOTHING came in the package except my tablet. I called customer care thinking they would be able to give me more information but they simply said check the depot website for the status update (NO HELP...only a pictogram of receiving/being fixed/shipped back to customer). I then called and asked if they could email me a copy of what exactly was done to MY tablet and they said they were not allowed to email or hard-copy mail me any details pertaining to the fixing of the tablet or what exactly was done. All they would say is that there was some sort of motherboard problem and that was it. Nothing else...NOTHING. I was so frustrated I sent a warning to consumers on ConsumerReports.com about it. I feel that I purchased the product; I paid for the addiitonal warranty; I filled out and sent ALL PAPERWORK they required me to send with my tablet; the least they could have done is send me details about what they found and what they fixed on MY product. Ok, that was a rant but you get my drift. I am now here again, a month later, with another problem though so we will see how this goes. Thanks and sorry so long! Sorry...forgot to mention...turnaround was about a week and a half or so.

  • A crooked repair depot poisoned my BSD.

    A crooked repair depot poisoned my BSD. How do I erase everything (efi/bsd/optical) -anything stored on processor? PCI, kernel, boot - i.e. : watched in horror once while a hacker accessed command line (no osx installed yet!) - Every install is poisoned by the polluted BSD & hacked components  -  connecting to fake servers remotely! Police will deal with the criminals. With much trial & error - learned how to partially circumvent the 'fake' version (illegal strings-code)  - cannot insure proper operation or security until I can completely restore machine -entirely- processor (logic b. cache?) ?? I cannot go to an apple store -they have it in for me- getting crooked employees busted. Can I do this from another drive - usb? (All my drives, iPod touch, iPhone are junk now also.)  Mac Book Pro -Mid 2010 - new ram (8G) - SL install disk was poisoned by criminals at the Future Shop Location the machine was purchased from! Is it screwed for good? ( could anything have been added to hardware?) Hope someone knows what to do with this!?

    Anger aside = Need help with bsd - poisoned : every subsequent re-install poisoned by hacked components. A 'dissenter' blocks unmount on SSD -assume that  I need to wipe drive from another boot disk -HD? Can I wipe anything stored on the hardware? (not the VRAM or PRAM) I suspect that the PCI may have been modified by a crooked tech. - how to I test for this? Afraid to replace the SSD with a new one until I know that the hardware is ok or if I am screwed for the logic B. ? Thank you in advance.

  • Toshiba repair depot trouble

    After months of not being able to use my 6 month old laptop I managed to get a box to send it into the the repair depot. 
    I login to check the status of the fix and it says there is no record of of my case number! So I called the relation dept and got some indian guy telling me that it's not their problem and I have to contact the repair  depot but guess what? he won't give a bloody number to call!!!
    What do i do?? 

    It seems persistence has paid off and now they are waiting for parts. I do find it a little funny that they said they did not have the case number in the system yet they managed to update the status of the case...
    Did your computer get sent back in working condition? 

  • Repair depot

    I recently sent my laptop to the repair depot, where they found that it had bad third party memory, which I installed shortly after I bought it. The memory was under warranty, so I said to just send the laptop back,and I would replace the memory under warranty from Corsair. Those IDIOTS restored my computer to factory software, which of course formatted the hard drive, although there was no problem with the hard drive, OS, or software. I will never recommend Toshiba to any one again! And since I am in computer repair business, I get alot of questions about which brand to buy, as more people are replacing towers with laptops.

    "And since I am in computer repair business, I get alot of questions about which brand to buy, as more people are replacing towers with laptops."
    Hi ! This is just to funny Your in the computer repair business and you didn't even think about using the Windows Memory Diagnostic  tool. What was you expecting Toshiba to do. Why did you not have a back up image of your C drive. Wow you must be one Hell of a repairman. I don't think I will recommend your repair shop to any one.
    Dokie!!
    PS my instinct is saying you are a teenager. If you want advice and help on this forum, change your attitude.
    I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

  • What does the repair depot do?

    Hi, I was not sure where to ask this question. I am probably soon going to be sending my recently obtained Y40 Ideapad to the US repair depot on warrantee service for this maddening problem with the laptop's graphics card/drivers. I would like to know what sort of diagnostics or tests the repair depot people do or are capable of doing,  as my computer seemed to work just perfectly until I tried playing a game on it. I don't want to be getting it back in a month or worse time and find out that the only one seeing if I can play on it is me, and it then turns out I can't. Sorry for the pessimism, but the many futile hours fiddling with it and talking with tech support (who were nice people at least) have worn me out.

    Bug fixes.

  • Apple Repair Depot forgot a few things (update?)

    I just left my macbook pro at the apple store to be repaired at Apple Depot. I forgot to mention that
    my headphone jack needed to be replaced (worn out so all headphones end up slipping out), it's
    very annoying to watch a movie and not make any movement so the headphone wire doesn't slip
    out.
    I was told everything they find will be replaced for a flat rate but my original problem is completely unrelated
    to the headphone jack and isn't even listed on the paper they gave back. My question being is should I leave it
    alone and they'll most likely check for it or should I get a hold of someone to update it on the problems list?
    My computer hasn't been shipped out yet so I'm not sure if I should wait till it gets to the depot or before? 
    Thanks to all that answer!  
    Note: I had a power/logic board/video problem which I was told would be replaced + anything else they find.
    I know that my system was a bit sluggish as also mention on my summary. But my question is will they wipe my
    HDD and reinstall lion for me (use time machine to back everything up too)? I ask since this is primarily a hardware issue.
    Both the acccounts I have are password protected nor do I like the thought of repair technicians going through all my
    files.haha. Also already mentioned (to the rep) that I have backed up my system as well just in case.
    Past experience are greatly welcome and again thanks to all that answer!

    Hi - my IT department directed me to this page as we have been experiencing a few sync issues etc. So I downloaded the patch - my email account will not sync properly now. Is there any way I can uninstall this patch?
    iOS 4: Exchange Mail, Contacts, or Calendars may not sync after update
    Last Modified: 28 June, 2010
    Article: TS3398
    Symptoms
    Immediately after updating to iOS 4, some users may notice that Exchange ActiveSync Mail, Contacts, or Calendars do not sync, or sync very slowly. In addition, some Exchange Server administrators may notice their servers running slowly.
    Products Affected
    iPod touch, iPhone 3G, iPhone 4, iPhone 3GS
    Resolution
    To work around this issue, users should install a configuration profile from Apple that increases the amount of time the iOS 4 device will wait for the Exchange Server to respond to its sync requests. For best results, the profile should be installed on as many iOS 4 devices at your company as possible.
    To install the profile:
    Use Safari on your iOS 4 device to download the configuration profile. It may be easiest to read this article with your iPhone or iPod touch and tap the download link there, but you may also email the attachment to another email account on your iOS 4 device, and tap the attachment to open it.
    Tap Install to install the profile, and enter your passcode if prompted.
    A warning message will appear because the profile is not signed. Tap Install Now.
    Tap Done to complete the installation, then power off your device and power it back on.
    Wait for your Exchange data to finish syncing.
    After installation, the profile will be listed under Settings > General > Profile.

  • Laptop successful​ly delivered to Texas repair depot, but Depot status still says it isn't received

    I mailed my laptop in because the hard drive went out and I watched the tracking until this morning and it says it was successfully delivered at 9:42 AM and the depot status still says it was not received even though it is 3 PM. The tech support people said they would send an email to the check in manager but I have no idea if that will solve anything.
    Solved!
    Go to Solution.

    Hi Kollito, Welcome to the forum.
         Don't sweat it, because it takes a few hours for the US depot computer, to sync up with the main support website page. 
        Check back tomorrow.
    Cheers
    DragonRider 
    I'm DO'ing IT
    Lenovo Y470 085525U 2nd generation Intel® Core™ i7-2630QM processor ( 2.00GHz 1333MHz 6MB )
    IdeaCentre A520 Intel® Core™ i5-3230M processor ( 2.60GHz 2600MHz 3MB )
    YOGA Tablet 2 Pro-1380F
    X1 Carbon 2nd Gen (20A8) ThinkPad + T420

  • Where is nearest clock radio repair depot

    I have a Sony ICF CD 7000.  The clock still runs correctly, but none of the activation buttons work.  Cannot change brightness of clock, play radio or CD, set the alams - nothing!
    I have tried to remove the battery, pull the plug, wait the 15 seconds recommended.  Does not help.
    Where can I go for service?  I am in Burlington, Ontario, Canada  Postal Code is L7M 4L6
    Stan Abramowitz

    Hello hyvale,
    You can find information about contacting Sony to setup for repair at the link below.
    http://esupport.sony.com/CA/perl/support-contacts.pl

  • Where is the repair depot form?!

    I've searched aroudn the whole apple site and i cant find it, whats the link?

    no you havent..
    bookmark the following page:
    http://www.apple.com/support/ipod/
    the link is http://depot.info.apple.com/ipod/

  • Repair Depot Help

    A couple months ago my Satellite P750D gave out so I sent it in since it was under warranty. It took over 2 weeks for them to ship it back. They replaced the motherboard; however the unit was still nonfunctional. So I once again called customer service (3 times) and they sent a complementary shipping box. This time they have had my laptop for 21 business days. I was wondering if there was anyway to directly contact the repair service or at least find out why it is taking so long?

    Hi Dom! Well you both are going to get old Dokie into trouble, but that's alright. Come on Toshiba you can do better. I know you can. Just do it!! Shoot up here amongst us. We need some relief( Jerry Clowers)http://www.youtube.com/watch?v=-AX9QoFhEhI
    PS Thought I would add a little humor here. I know it's not funny to go through what your experiencing, but thought you might enjoy this story If you don't see old Dokie hanging around here, he probably got banned
    PS Jerry Clowers was one of the best story tellers ever born. A good old southern boy, like me.
    I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

  • Repair Depot Repair Status

    I just sent my phone in and they receieved it Friday 10/18/2013. On my repair status page it says "new", what does that mean. Can anyone elaborate on what exactly that means?

    probably means that it has just been received. please be patient and wait a few weeks then check the status of your repair again.

  • Repair Depot Status page

    The webpage at http://globalservice.toshiba.com:8080/StatusLookup/StatusLookup might be temporarily down or it may have moved permanently to a new web address.
    Solved!
    Go to Solution.

    That's an obsolete URL.  Please use http://depotstatus.toshiba.com, which will redirect to http://www.csd.toshiba.com/cgi-bin/tais/support/js​p/repairStatusLogin.jsp.
    Jim

Maybe you are looking for