Repeated authorisation requests - have read FAQ, but still problematic
Hi,
have downloaded aboout 80-100 tracks from iTunes, but recently I can't play them as I'm repeatedly asked to authorize my computer.
Have tried the FAQ sheet - authorised computer, removed that hidden file and then reauthorised etc - but still can't get it to work.
Three requests lodged with support over the last week, but no responses other than the automated links to the FAQ sheet.
Any help greatly appreciated
^.^
I have the same problem, and I did everything on the Support webpage that everyone points to. Nothing works. The only solution that I know of beyond that is to re-set the iPod to its original factory settings. Because of all of the issues with beacking up the iTunes library, and because I might have to replace TV shows that don't show up in the library after taking such a step, I am hesitant to take this drastic step.
At the same time, I am also not happy with customer service, who were absolutely useless on this issue, and there has been no help on this issue other than the already read Support page, with all of its solutions, which I have already done.
John B.
Laramie, WY
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