Repeated Freezes & Crashes! 27" iMac 2011 with 256 GB SSD & 2 TB HD
I did a search to see how widespread the freezing problem is that I've experienced since the day I bought my 2011 iMac with SSD and 2 TB HD on September 6, 2012. I've had the machine in to Apple (no result); completed clean reinstall of the system after erasing the SSD, now at least 3 times; worked for over 3 months with what has become my own personal AppleCare senior advisor; had AppleCare Senior advisors capture data for analysis by engineers -- all to no effect. Before I left for a week-long business trip last week, the Senior Advisor and I were suspecting that Mail was my main culprit, but along the way various advisors have suspected video memory, Migration Assistant, Evernote, and numerous other sources.
This morning, I had the typical freeze; only, after forcing shut down and rebooting, the machine would not get past the grey screen with logo and spinning gear. The senior AppleCare advisor had me initiate yet another clean install. I feel like I'm going to lose my mind. Is there ever a point where Apple decides that they will just replace a machine?
I have lost many libraries of photos and HUNDREDS OF HOURS trying to get this machine to work properly and have yet to have the machine I paid for function cleanly.
I'm losing my respect for Apple after 30 years of dedicated trust.
I should be getting a call-back from the Senior Advisor in 15 minutes. Can anyone share anything that would give me hope?
Christian52 wrote:
... Is there ever a point where Apple decides that they will just replace a machine?
Ever? The short answer is yes. The somewhat longer answer is that deciding just when to do that is ultimately up to Apple.
If you are using any third party products that modify OS X, such as the Drobo or any anti-virus utility, then don't reinstall any of them after restoring your iMac to a factory new, unmodified condition. Such system modifications alter OS X in ways Apple cannot predict or control.
If your Mac operates normally without them, you found the problem.
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=============================================================================== ==============================
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=============================================================================== ==============================
Waiting for a solution....
Bye
JacRbSee the problem and its solution:
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Process: Safari [153]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (5533.21.1)
Build Info: WebBrowser-75332101~2
Code Type: PPC (Native)
Parent Process: launchd [72]
Interval Since Last Report: 3599 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 2963 sec
Per-App Crashes Since Last Report: 5
Date/Time: 2011-07-14 13:04:29.530 +0200
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 9EE1F456-C18A-4C74-9F61-7030EE0AEFDC
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000adfbe5c
Crashed Thread: 12
Thread 0:
0 ...ple.CoreServices.CarbonCore 0x9028bee4RegisterComponent + 348
1 ...ple.CoreServices.CarbonCore 0x9028bb6cRegisterComponentResourcePtr + 64
2 ...ple.CoreServices.CarbonCore 0x9028a8f0registerSystemComponents + 300
3 ...ple.CoreServices.CarbonCore 0x9028a4f8FindNextComponentInternal(ComponentRecord*, ComponentDescription*) + 104
4 ...ple.CoreServices.CarbonCore 0x9028a468FindNextComponent + 56
5 ...ple.CoreServices.CarbonCore 0x902a6884OpenADefaultComponent + 76
6 ...ple.CoreServices.CarbonCore 0x902a693cOpenDefaultComponent + 16
7 ...lashPlayer-10.4-10.5.plugin 0x10bccb64unregister_ShockwaveFlash + 362624
8 ...lashPlayer-10.4-10.5.plugin 0x10bceaacunregister_ShockwaveFlash + 370632
9 ...lashPlayer-10.4-10.5.plugin 0x10834f480x107c6000 + 454472
10 ...lashPlayer-10.4-10.5.plugin 0x108360d00x107c6000 + 458960
11 ...lashPlayer-10.4-10.5.plugin 0x10b70738FlashPlayer_10_1_102_64_FlashPlayer + 6192
12 com.apple.WebKit 0x95218d0c-[WebNetscapePluginDocumentView(Internal) _createPlugin] + 268
13 com.apple.WebKit 0x9521a2a0-[WebNetscapePluginDocumentView createPlugin] + 64
14 com.apple.WebKit 0x951ac584-[WebBaseNetscapePluginView start] + 468
15 com.apple.WebKit 0x951ac204-[WebBaseNetscapePluginView viewDidMoveToWindow] + 180
16 com.apple.AppKit 0x92b22eb0-[NSView _setWindow:] + 1376
17 com.apple.AppKit 0x92b2b758-[NSView addSubview:] + 384
18 com.apple.WebKit 0x951a6a6c-[WebHTMLView addSubview:] + 60
19 com.apple.WebCore 0x9581da0cWebCore::ScrollView::platformAddChild(WebCore::Widget*) + 316
20 com.apple.WebCore 0x9581d474WebCore::ScrollView::addChild(***::PassRefPtr<WebCore::Widget>) + 180
21 com.apple.WebCore 0x9581d328__ZN7WebCoreL22moveWidgetToParentSoonEPNS_6WidgetEPNS_9FrameViewE + 88
22 com.apple.WebCore 0x9581cdc0WebCore::RenderWidget::setWidget(***::PassRefPtr<WebCore::Widget>) + 400
23 com.apple.WebCore 0x9581cbb8WebCore::RenderPart::setWidget(***::PassRefPtr<WebCore::Widget>) + 56
24 com.apple.WebCore 0x95910c94WebCore::FrameLoader::loadPlugin(WebCore::RenderEmbeddedObject*, WebCore::KURLconst&, WebCore::String const&, ***::Vector<WebCore::String, 0ul>const&, ***::Vector<WebCore::String, 0ul> const&, bool) + 612
25 com.apple.WebCore 0x95fd427cWebCore::FrameLoader::requestObject(WebCore::RenderEmbeddedObject*,We bCore::String const&, WebCore::AtomicString const&, WebCore::Stringconst&, ***::Vector<WebCore::String, 0ul> const&,***::Vector<WebCore::String, 0ul> const&) + 524
26 com.apple.WebCore 0x9590f634WebCore::RenderEmbeddedObject::updateWidget(bool) + 4148
27 com.apple.WebCore 0x9575f704WebCore::FrameView::updateWidgets() + 276
28 com.apple.WebCore 0x9575f298WebCore::FrameView::performPostLayoutTasks() + 136
29 com.apple.WebCore 0x9574dff4WebCore::FrameView::layout(bool) + 3956
30 com.apple.WebKit 0x95191f44-[WebHTMLView layoutToMinimumPageWidth:maximumPageWidth:adjustingViewSize:] +212
31 com.apple.WebKit 0x95198818-[WebHTMLView(WebInternal) _web_layoutIfNeededRecursive] + 168
32 com.apple.WebKit 0x95198728-[WebHTMLView(WebPrivate) viewWillDraw] + 72
33 com.apple.AppKit 0x92bf783c-[NSView viewWillDraw] + 464
34 com.apple.AppKit 0x92bf783c-[NSView viewWillDraw] + 464
35 com.apple.AppKit 0x92bf783c-[NSView viewWillDraw] + 464
36 com.apple.AppKit 0x92bf783c-[NSView viewWillDraw] + 464
37 com.apple.WebKit 0x951986c0-[WebView(WebPrivate) viewWillDraw] + 80
38 com.apple.AppKit 0x92bf783c-[NSView viewWillDraw] + 464
39 com.apple.AppKit 0x92bf783c-[NSView viewWillDraw] + 464
40 com.apple.AppKit 0x92bf783c-[NSView viewWillDraw] + 464
41 com.apple.AppKit 0x92bf783c-[NSView viewWillDraw] + 464
42 com.apple.AppKit 0x92bf6fc8-[NSView _sendViewWillDrawInRect:] + 836
43 com.apple.AppKit 0x92b4c740-[NSView displayIfNeeded] + 792
44 com.apple.AppKit 0x92b4c38c-[NSWindow displayIfNeeded] + 188
45 com.apple.Safari 0x000382640x1000 + 225892
46 com.apple.AppKit 0x92b4c1ec_handleWindowNeedsDisplay + 372
47 com.apple.CoreFoundation 0x95615da0__CFRunLoopDoObservers + 456
48 com.apple.CoreFoundation 0x95616f48CFRunLoopRunSpecific + 712
49 com.apple.HIToolbox 0x97496b14RunCurrentEventLoopInMode + 264
50 com.apple.HIToolbox 0x97496938ReceiveNextEventCommon + 412
51 com.apple.HIToolbox 0x97496778BlockUntilNextEventMatchingListInMode + 84
52 com.apple.AppKit 0x92b4a244_DPSNextEvent + 596
53 com.apple.AppKit 0x92b49bfc-[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 112
54 com.apple.Safari 0x00019a200x1000 + 100896
55 com.apple.AppKit 0x92b4389c-[NSApplication run] + 744
56 com.apple.AppKit 0x92b14298NSApplicationMain + 440
57 com.apple.Safari 0x0000c0680x1000 + 45160
Thread 1:
0 libSystem.B.dylib 0x9668ca8c__semwait_signal + 12
1 libSystem.B.dylib 0x966c9318_pthread_cond_wait + 1580
2 com.apple.JavaScriptCore 0x937aea6cWTF::TCMalloc_PageHeap::scavengerThread() + 156
3 com.apple.JavaScriptCore 0x937aed8cWTF::TCMalloc_PageHeap::runScavengerThread(void*) + 12
4 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 2:
0 libSystem.B.dylib 0x9668ca8c__semwait_signal + 12
1 libSystem.B.dylib 0x966c9318_pthread_cond_wait + 1580
2 com.apple.WebCore 0x956da540WebCore::IconDatabase::syncThreadMainLoop() + 304
3 com.apple.WebCore 0x956d6654WebCore::IconDatabase::iconDatabaseSyncThread() + 436
4 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 3:
0 libSystem.B.dylib 0x96686078mach_msg_trap + 8
1 libSystem.B.dylib 0x9668cf9cmach_msg + 56
2 com.apple.CoreFoundation 0x95617394CFRunLoopRunSpecific + 1812
3 com.apple.CFNetwork 0x925af390CFURLCacheWorkerThread(void*) + 288
4 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 4:
0 libSystem.B.dylib 0x96686078mach_msg_trap + 8
1 libSystem.B.dylib 0x9668cf9cmach_msg + 56
2 com.apple.Safari 0x000333180x1000 + 205592
Thread 5:
0 libSystem.B.dylib 0x96686078mach_msg_trap + 8
1 libSystem.B.dylib 0x9668cf9cmach_msg + 56
2 com.apple.CoreFoundation 0x95617394CFRunLoopRunSpecific + 1812
3 com.apple.Foundation 0x91670d50+[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 280
4 com.apple.Foundation 0x91619d84__NSThread__main__ + 1004
5 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 6:
0 libSystem.B.dylib 0x966e9c14select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x95622808__CFSocketManager + 764
Thread 7:
0 libSystem.B.dylib 0x9668ca8c__semwait_signal + 12
1 libSystem.B.dylib 0x966c9318_pthread_cond_wait + 1580
2 com.apple.JavaScriptCore 0x93692320***::ThreadCondition::timedWait(***::Mutex&, double) + 80
3 com.apple.Safari 0x001d5e040x1000 + 1920516
4 com.apple.Safari 0x0004b0440x1000 + 303172
5 com.apple.Safari 0x0004af540x1000 + 302932
6 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 8:
0 libSystem.B.dylib 0x9668ca8c__semwait_signal + 12
1 libSystem.B.dylib 0x966c9318_pthread_cond_wait + 1580
2 com.apple.CoreVideo 0x93baa9e4CVDisplayLink::runIOThread() + 844
3 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 9:
0 libSystem.B.dylib 0x9668ca8c__semwait_signal + 12
1 libSystem.B.dylib 0x966c9318_pthread_cond_wait + 1580
2 libGLProgrammability.dylib 0x93cd6b68glvmDoWork + 120
3 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 10:
0 libSystem.B.dylib 0x96686078mach_msg_trap + 8
1 libSystem.B.dylib 0x9668cf9cmach_msg + 56
2 com.apple.CoreFoundation 0x95617394CFRunLoopRunSpecific + 1812
3 com.apple.Foundation 0x91647a38-[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 168
4 com.apple.Foundation 0x9165232c-[NSRunLoop(NSRunLoop) run] + 72
5 com.apple.Safari 0x000965980x1000 + 611736
6 com.apple.Foundation 0x91619d84__NSThread__main__ + 1004
7 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 11:
0 libSystem.B.dylib 0x9668ca8c__semwait_signal + 12
1 libSystem.B.dylib 0x966c9318_pthread_cond_wait + 1580
2 com.apple.JavaScriptCore 0x93692320***::ThreadCondition::timedWait(***::Mutex&, double) + 80
3 com.apple.WebCore 0x95a77c34WebCore::LocalStorageThread::threadEntryPoint() + 196
4 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 12 Crashed:
0 ??? 0x0adfbe5c0 + 182435420
1 libSystem.B.dylib 0x966c7f74_pthread_start + 320
2 ??? 00000000000 + 0
Thread 12 crashed with PPC Thread State 32:
srr0:0x0adfbe5c srr1: 0x4000d030 dar: 0x0ad530a4 dsisr: 0x40000000
r0: 0x0adfbe5c r1: 0xf072be20 r2: 0x00000000 r3: 0x00000000
r4: 0xc2c7c83f r5: 0x00000000 r6: 0x00000000 r7: 0x00000000
r8: 0xee6b2800 r9: 0x00000000 r10:0x00000000 r11: 0xa0a7d6c4
r12:0x966861f0 r13:0x00000000 r14:0x00000000 r15: 0x00000000
r16:0x00000000 r17:0x00000000 r18:0x00000000 r19: 0x00000000
r20:0x00000000 r21:0x00000000 r22:0x00000000 r23: 0x00000000
r24:0x00000000 r25:0xa0a77e44 r26:0x0000a817 r27: 0x0b0b1630
r28:0x0adfbd84 r29:0x00000000 r30:0xf072be20 r31: 0x966c7e44
cr: 0x20000002 xer:0x00000000 lr:0x0adfbe5c ctr: 0x966861f0
vrsave: 0x00000000
Binary Images:
0x1000 - 0x66dffb com.apple.Safari5.0.5 (5533.21.1) <f6fe9b7cf7a8a186df36f145933159cb> /Applications/Safari.app/Contents/MacOS/Safari
0x6da000- 0x6e5ffb libxar.1.dylib ??? (???)/usr/lib/libxar.1.dylib
0x6ec000- 0x717ffe com.apple.framework.Apple80211 5.2.8(528.1) <2fb1873c00513914682118195c6717c6> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x728000- 0x738ffc SyndicationUI ??? (???)<06e9e778418b4fadbbcd1d66fc2fff72> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
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0x942a3000 - 0x942aafff com.apple.CommonPanels 1.2.4 (85)<0d1256175c5512c911ede094d767acfe>/System/Library/Frameworks/Carbon.framewo rk/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x942ab000 - 0x94310ffb com.apple.ISSupport 1.8 (38.3)/System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSuppor t
0x94311000 - 0x9434afff com.apple.SystemConfiguration 1.9.2 (1.9.2)<21dee7ffd93306032f911b5ef3fdbab3> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x94eba000 - 0x94ebaffe com.apple.quartzframework 1.5 (1.5)<1477ba992c53f43087c7527c4782fd54>/System/Library/Frameworks/Quartz.framew ork/Versions/A/Quartz
0x94ebb000 - 0x94f43fff com.apple.ink.framework 101.3 (86)<66a99ad6bc695390a66dd24789e23dcc>/System/Library/Frameworks/Carbon.framewo rk/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x94f44000 - 0x950b0ff9 com.apple.AddressBook.framework 4.1.2 (702)<00009729166ef5c0294f864e1c4e54c9>/System/Library/Frameworks/AddressBook.f ramework/Versions/A/AddressBook
0x95182000 - 0x95296ff5 com.apple.WebKit 5533.21 (5533.21.1)<cd3d0a76f5ca71e9d31414db83184c22>/System/Library/Frameworks/WebKit. framework/Versions/A/WebKit
0x95297000 - 0x952f9ffb com.apple.htmlrendering 68 (1.1.3)<e852db1c007de975fae2f0c2769c88ef>/System/Library/Frameworks/Carbon.fram ework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x9534a000 - 0x954b5ffb com.apple.MediaToolbox 0.484.2 (484.2)<cce16f03b2f426a9f25009040a46aa4c>/System/Library/PrivateFrameworks/Medi aToolbox.framework/Versions/A/MediaToolbox
0x954b6000 - 0x954b6fff com.apple.audio.units.AudioUnit 1.5 (1.5)/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x955ae000 - 0x956d3ff3 com.apple.CoreFoundation 6.5.7 (476.19)<dee0f0024f3bf976cfa0a0816e8aa338>/System/Library/Frameworks/CoreFounda tion.framework/Versions/A/CoreFoundation
0x956d4000 - 0x9633eff7 com.apple.WebCore 5533.21 (5533.21.1) <8e7da0aeb07a747a2b6acf4dabd678df>/System/Library/Frameworks/WebKit.framework/V ersions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x9633f000 - 0x9635aff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7)<af876670c51c87b1cb4da0926f02540d> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9635b000 - 0x96684fe7 libLAPACK.dylib ??? (???)/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecL ib.framework/Versions/A/libLAPACK.dylib
0x96685000 - 0x96825fe3 libSystem.B.dylib ??? (???)<7dc28e19e1aac16b29cbd7c5d9ce9638> /usr/lib/libSystem.B.dylib
0x96826000 - 0x96863fff libRIP.A.dylib ??? (???)<7f98bbcfc21f87ba692ae1722bc9ecd7>/System/Library/Frameworks/ApplicationSe rvices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resourc es/libRIP.A.dylib
0x96864000 - 0x96899ff3 com.apple.LDAPFramework 1.4.5 (110)<0cf1d114abaf598355afb6537b76874e>/System/Library/Frameworks/LDAP.framewor k/Versions/A/LDAP
0x9689a000 - 0x968e0ff9 com.apple.securityinterface 3.0.4 (37213)<d36d3af3d7c501ec78476dee04df3051>/System/Library/Frameworks/SecurityInt erface.framework/Versions/A/SecurityInterface
0x968e1000 - 0x96acaffb com.apple.security 5.0.7 (1)<2c8ae7414f8d113a695da92950753ad9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96acb000 - 0x96b50fff libsqlite3.0.dylib ??? (???)<daf55b073488086ef5b9a3781be53f14> /usr/lib/libsqlite3.0.dylib
0x96b51000 - 0x96c01fff edu.mit.Kerberos 6.0.15 (6.0.15)<870d4f0c841af131a04737468ba803d6> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x96c02000 - 0x96c0dfff com.apple.speech.recognition.framework 3.7.24 (3.7.24)<817174777f7b41bfa3e0cc8974fffbdc>/System/Library/Frameworks/Carbon.fra mework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecogn ition
0x96c0e000 - 0x9718aff3 com.apple.CoreGraphics 1.409.8 (???)<e0bf5ff8fa51b99663fcb860bf44a7ed>/System/Library/Frameworks/ApplicationSe rvices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGra phics
0x9718b000 - 0x9725efff com.apple.CoreServices.OSServices 228.1 (228.1)<b957e9c8b8ca9c3e03b99d2ad4b31aa2>/System/Library/Frameworks/CoreService s.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x9725f000 - 0x97359fff com.apple.PubSub 1.0.5 (65.21)<bc291ed7772e0e0312c15a162d5fe801>/System/Library/Frameworks/PubSub.fram ework/Versions/A/PubSub
0x97416000 - 0x97465fff libGLImage.dylib ??? (???)<2e1f2a2625064149d209ec19e52d0384> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x97466000 - 0x9779fff7 com.apple.HIToolbox 1.5.6 (???)<a3b713a77c16da495c886463985f1e39>/System/Library/Frameworks/Carbon.framew ork/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x977a0000 - 0x978e8ff3 libicucore.A.dylib ??? (???)<bdab570d90979c4f601131d442f84720> /usr/lib/libicucore.A.dylib
0x978e9000 - 0x97927fff com.apple.CoreMedia 0.484.2 (484.2)<80deca02da32bc28cd70411bdd450627>/System/Library/PrivateFrameworks/Core Media.framework/Versions/A/CoreMedia
0x97928000 - 0x97a0bfff libobjc.A.dylib ??? (???)<a1d4be2eed463c6799b6a1447fde72ba> /usr/lib/libobjc.A.dylib
0x97a0c000 - 0x97ad4ffb com.apple.CoreData 100.2 (186.2)<be912ff41bd4506438a71d5665e89069> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0xba900000 - 0xba917ffe libJapaneseConverter.dylib ??? (???)<ddbf52237a078e0b4f6b1a408b4f272a>/System/Library/CoreServices/Encodings/l ibJapaneseConverter.dylib
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibThanks, Carolyn!
But as I feared, it didn't work. Safari cache had been emptied frequently every 4 or 5 days.
Please check the new crash report below:
Process: Safari [139]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (5533.21.1)
Build Info: WebBrowser-75332101~2
Code Type: PPC (Native)
Parent Process: launchd [71]
Interval Since Last Report: 3156 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 519 sec
Per-App Crashes Since Last Report: 2
Date/Time: 2011-07-14 14:20:47.980 +0200
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 9EE1F456-C18A-4C74-9F61-7030EE0AEFDC
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000008830e5c
Crashed Thread: 8
Thread 0:
0 libSystem.B.dylib 0x96691760open$UNIX2003 + 12
1 com.apple.CoreFoundation 0x955eefd8_CFReadBytesFromFile + 116
2 com.apple.CoreFoundation 0x956648ccCFURLCreateDataAndPropertiesFromResource + 264
3 com.apple.CoreFoundation 0x955cf61c_CFBundleCopyInfoDictionaryInDirectoryWithVersion + 1044
4 com.apple.CoreFoundation 0x955c12f0CFBundleGetInfoDictionary + 44
5 com.apple.CoreFoundation 0x955c4f88_CFBundleCreate + 560
6 ...ple.CoreServices.CarbonCore 0x9028dc34realizeBundle(rtFile*) + 136
7 ...ple.CoreServices.CarbonCore 0x902f5008_firsttime_cf_lookupLibraryEntry(rtFile*, short, RegisteredComponent*) + 48
8 ...ple.CoreServices.CarbonCore 0x9028da6cLoadComponent + 248
9 ...ple.CoreServices.CarbonCore 0x9028d7e0OpenAComponent + 256
10 ...ple.CoreServices.CarbonCore 0x9028d6c8OpenComponent + 16
11 ...ple.CoreServices.CarbonCore 0x9028f54cCallComponent + 188
12 ...ple.CoreServices.CarbonCore 0x9033ed48CallComponentVersion + 32
13 ...ple.CoreServices.CarbonCore 0x9028c548getComponentVersion(RegisteredComponent*) + 232
14 ...ple.CoreServices.CarbonCore 0x9028c3e4DestroyOlder(RegisteredComponent*, long) + 192
15 ...ple.CoreServices.CarbonCore 0x9028bd2cRegisterComponentResourcePtr + 512
16 ...ple.CoreServices.CarbonCore 0x9028a8f0registerSystemComponents + 300
17 ...ple.CoreServices.CarbonCore 0x9028a4f8FindNextComponentInternal(ComponentRecord*, ComponentDescription*) + 104
18 ...ple.CoreServices.CarbonCore 0x9028a468FindNextComponent + 56
19 ...ple.CoreServices.CarbonCore 0x902a6884OpenADefaultComponent + 76
20 ...ple.CoreServices.CarbonCore 0x902a693cOpenDefaultComponent + 16
21 ...lashPlayer-10.4-10.5.plugin 0x09f92b64unregister_ShockwaveFlash + 362624
22 ...lashPlayer-10.4-10.5.plugin 0x09f94aacunregister_ShockwaveFlash + 370632
23 ...lashPlayer-10.4-10.5.plugin 0x09bfaf480x9b8c000 + 454472
24 ...lashPlayer-10.4-10.5.plugin 0x09bfc0d00x9b8c000 + 458960
25 ...lashPlayer-10.4-10.5.plugin 0x09f36738FlashPlayer_10_1_102_64_FlashPlayer + 6192
26 com.apple.WebKit 0x95218d0c-[WebNetscapePluginDocumentView(Internal) _createPlugin] + 268
27 com.apple.WebKit 0x9521a2a0-[WebNetscapePluginDocumentView createPlugin] + 64
28 com.apple.WebKit 0x951ac458-[WebBaseNetscapePluginView start] + 168
29 com.apple.WebKit 0x951ac204-[WebBaseNetscapePluginView viewDidMoveToWindow] + 180
30 com.apple.AppKit 0x92b22eb0-[NSView _setWindow:] + 1376
31 com.apple.AppKit 0x92b2b758-[NSView addSubview:] + 384
32 com.apple.WebKit 0x951a6a6c-[WebHTMLView addSubview:] + 60
33 com.apple.WebCore 0x9581da0cWebCore::ScrollView::platformAddChild(WebCore::Widget*) + 316
34 com.apple.WebCore 0x9581d474WebCore::ScrollView::addChild(***::PassRefPtr<WebCore::Widget>) + 180
35 com.apple.WebCore 0x9581d328__ZN7WebCoreL22moveWidgetToParentSoonEPNS_6WidgetEPNS_9FrameViewE + 88
36 com.apple.WebCore 0x9581cdc0WebCore::RenderWidget::setWidget(***::PassRefPtr<WebCore::Widget>) + 400
37 com.apple.WebCore 0x9581cbb8WebCore::RenderPart::setWidget(***::PassRefPtr<WebCore::Widget>) + 56
38 com.apple.WebCore 0x95910c94WebCore::FrameLoader::loadPlugin(WebCore::RenderEmbeddedObject*, WebCore::KURLconst&, WebCore::String const&, ***::Vector<WebCore::String, 0ul>const&, ***::Vector<WebCore::String, 0ul> const&, bool) + 612
39 com.apple.WebCore 0x95fd427cWebCore::FrameLoader::requestObject(WebCore::RenderEmbeddedObject*,We bCore::String const&, WebCore::AtomicString const&, WebCore::Stringconst&, ***::Vector<WebCore::String, 0ul> const&,***::Vector<WebCore::String, 0ul> const&) + 524
40 com.apple.WebCore 0x9590fb5cWebCore::RenderEmbeddedObject::updateWidget(bool) + 5468
41 com.apple.WebCore 0x9575f704WebCore::FrameView::updateWidgets() + 276
42 com.apple.WebCore 0x9575f298WebCore::FrameView::performPostLayoutTasks() + 136
43 com.apple.WebCore 0x9574dff4WebCore::FrameView::layout(bool) + 3956
44 com.apple.WebCore 0x957d20f0WebCore::ThreadTimers::sharedTimerFiredInternal() + 128
45 com.apple.WebCore 0x961e8ea8__ZN7WebCoreL10timerFiredEP16__CFRunLoopTimerPv + 72
46 com.apple.CoreFoundation 0x95617818CFRunLoopRunSpecific + 2968
47 com.apple.HIToolbox 0x97496b14RunCurrentEventLoopInMode + 264
48 com.apple.HIToolbox 0x97496938ReceiveNextEventCommon + 412
49 com.apple.HIToolbox 0x97496778BlockUntilNextEventMatchingListInMode + 84
50 com.apple.AppKit 0x92b4a244_DPSNextEvent + 596
51 com.apple.AppKit 0x92b49bfc-[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 112
52 com.apple.Safari 0x00019a200x1000 + 100896
53 com.apple.AppKit 0x92b4389c-[NSApplication run] + 744
54 com.apple.AppKit 0x92b14298NSApplicationMain + 440
55 com.apple.Safari 0x0000c0680x1000 + 45160
Thread 1:
0 libSystem.B.dylib 0x9668ca8c__semwait_signal + 12
1 libSystem.B.dylib 0x966c9318_pthread_cond_wait + 1580
2 com.apple.JavaScriptCore 0x937aea6cWTF::TCMalloc_PageHeap::scavengerThread() + 156
3 com.apple.JavaScriptCore 0x937aed8cWTF::TCMalloc_PageHeap::runScavengerThread(void*) + 12
4 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 2:
0 libSystem.B.dylib 0x9668ca8c__semwait_signal + 12
1 libSystem.B.dylib 0x966c9318_pthread_cond_wait + 1580
2 com.apple.WebCore 0x956da540WebCore::IconDatabase::syncThreadMainLoop() + 304
3 com.apple.WebCore 0x956d6654WebCore::IconDatabase::iconDatabaseSyncThread() + 436
4 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 3:
0 libSystem.B.dylib 0x96686078mach_msg_trap + 8
1 libSystem.B.dylib 0x9668cf9cmach_msg + 56
2 com.apple.CoreFoundation 0x95617394CFRunLoopRunSpecific + 1812
3 com.apple.CFNetwork 0x925af390CFURLCacheWorkerThread(void*) + 288
4 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 4:
0 libSystem.B.dylib 0x96686078mach_msg_trap + 8
1 libSystem.B.dylib 0x9668cf9cmach_msg + 56
2 com.apple.Safari 0x000333180x1000 + 205592
Thread 5:
0 libSystem.B.dylib 0x96686078mach_msg_trap + 8
1 libSystem.B.dylib 0x9668cf9cmach_msg + 56
2 com.apple.CoreFoundation 0x95617394CFRunLoopRunSpecific + 1812
3 com.apple.Foundation 0x91670d50+[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 280
4 com.apple.Foundation 0x91619d84__NSThread__main__ + 1004
5 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 6:
0 libSystem.B.dylib 0x966e9c14select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x95622808__CFSocketManager + 764
Thread 7:
0 libSystem.B.dylib 0x9668ca8c__semwait_signal + 12
1 libSystem.B.dylib 0x966c9318_pthread_cond_wait + 1580
2 com.apple.JavaScriptCore 0x93692320***::ThreadCondition::timedWait(***::Mutex&, double) + 80
3 com.apple.Safari 0x001d5e040x1000 + 1920516
4 com.apple.Safari 0x0004b0440x1000 + 303172
5 com.apple.Safari 0x0004af540x1000 + 302932
6 libSystem.B.dylib 0x966c7f70_pthread_start + 316
Thread 8 Crashed:
0 ??? 0x08830e5c0 + 142806620
1 libSystem.B.dylib 0x966c7f74_pthread_start + 320
2 ??? 00000000000 + 0
Thread 8 crashed with PPC Thread State 32:
srr0:0x08830e5c srr1: 0x4000d030 dar: 0xe56a0030 dsisr: 0x40000000
r0: 0x08830e5c r1: 0xf072be20 r2: 0x00000000 r3: 0x00000000
r4: 0x79a624ab r5: 0x00000000 r6: 0x00000000 r7: 0x00000000
r8: 0xee6b2800 r9: 0x00000000 r10:0x00000000 r11: 0xa0a7d6c4
r12:0x966861f0 r13:0x00000000 r14: 0x00000000 r15: 0x00000000
r16:0x00000000 r17:0x00000000 r18:0x00000000 r19: 0x00000000
r20:0x00000000 r21:0x00000000 r22:0x00000000 r23: 0x00000000
r24:0x00000000 r25:0xa0a77e44 r26:0x00006e0f r27: 0x085154d0
r28: 0x08830d84 r29: 0x00000000 r30: 0xf072be20 r31: 0x966c7e44
cr: 0x20000002 xer:0x00000000 lr:0x08830e5c ctr: 0x966861f0
vrsave: 0x00000000
Binary Images:
0x1000 - 0x66dffb com.apple.Safari5.0.5 (5533.21.1) <f6fe9b7cf7a8a186df36f145933159cb>/Applications/Safari.app/Contents/MacOS/Safar i
0x6da000- 0x6e5ffb libxar.1.dylib ??? (???)/usr/lib/libxar.1.dylib
0x6ec000- 0x717ffe com.apple.framework.Apple80211 5.2.8(528.1) <2fb1873c00513914682118195c6717c6> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x728000- 0x738ffc SyndicationUI ??? (???)<06e9e778418b4fadbbcd1d66fc2fff72> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0xc28000- 0xe0fff3 com.apple.RawCamera.bundle 2.1.3 (537)<d485a6c33b017f6535c72b77ff4a8a84>/System/Library/CoreServices/RawCamera.b undle/Contents/MacOS/RawCamera
0x6410000- 0x6416fff libCGXCoreImage.A.dylib ??? (???)<16eb24800b7e310f46fdf65e3dba73c4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x8320000- 0x8321fff com.apple.JavaPluginCocoa 12.9.0(12.9.0) <a72c666d4f339668b67e8d945dc284fa> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
0x8356000- 0x835bffd JavaLaunching ??? (???)<788461f30a065e0facc6bbbac188aba0> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunch ing
0x8754000- 0x8758fff +com.macromedia.FlashPlayer.plugin 10.1.102.64 (10.1.102.64)<df999a1cc6e427c023595ee83021a877> /Library/Internet Plug-Ins/FlashPlayer.plugin/Contents/MacOS/Flash Player
0x881f000- 0x8826ffb com.apple.DesktopVideoOut 1.2.3 (1.2.3)/Library/QuickTime/DesktopVideoOut.component/Contents/MacOS/DesktopVideo Out
0x9b8c000- 0xa37cfd3+com.macromedia.FlashPlayer-10.4-10.5.plugin 10.1.102.64 (10.1.102.64)<1fd2b7c66b82b10fac3bf56b7a459869> /Library/Internet Plug-Ins/FlashPlayer.plugin/Contents/PlugIns/FlashPlayer-10.4-10.5.plugin/Conte nts/MacOS/FlashPlayer-10.4-10.5
0x8fe00000 - 0x8fe30c23 dyld 97.1 (???) <89a0055b0e7ea2db881b73c6e63bc774>/usr/lib/dyld
0x90003000 - 0x90003ffc com.apple.MonitorPanelFramework 1.2.0 (1.2.0)<91aadd6dccda219dd50a6ce06aad5b54>/System/Library/PrivateFrameworks/Moni torPanel.framework/Versions/A/MonitorPanel
0x90004000 - 0x90086fff com.apple.print.framework.PrintCore 5.5.4 (245.6)<3cde2550ec10348b7162d2b6cb0dfc67>/System/Library/Frameworks/Application Services.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCor e
0x90087000 - 0x901ceffb com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3)/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbo x
0x901cf000 - 0x90225fff libGLU.dylib ??? (???)<3418ce7ca0863162847f553c15d08674>/System/Library/Frameworks/OpenGL.framew ork/Versions/A/Libraries/libGLU.dylib
0x90226000 - 0x90239fff com.apple.LangAnalysis 1.6.5 (1.6.5)<2a661ad6e432dd62dd831e234904061f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9023a000 - 0x9023cffd libRadiance.dylib ??? (???)<50c07ca861b00fa063aec748b5f4d786>/System/Library/Frameworks/ApplicationSe rvices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/li bRadiance.dylib
0x9023d000 - 0x9025bfff com.apple.QuickLookFramework 1.3.1 (170.9)/System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9025c000 - 0x9025cfff com.apple.Accelerate 1.4.2 (Accelerate 1.4.2)/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9025d000 - 0x9055fffb com.apple.CoreServices.CarbonCore 786.16 (786.16)<d9a357a3be5a1bf5969e80db6a4b3327>/System/Library/Frameworks/CoreServic es.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90560000 - 0x905affff com.apple.CoreMediaIOServices 130.0 (935)<b270188bb19f2a5851ee1dcdd50c9792>/System/Library/PrivateFrameworks/CoreMe diaIOServices.framework/Versions/A/CoreMediaIOServices
0x905bc000 - 0x905e6ff7 libssl.0.9.7.dylib ??? (???)<2aafe2efc0fb9868cb630ac50b5892b4> /usr/lib/libssl.0.9.7.dylib
0x90627000 - 0x90638fff libsasl2.2.dylib ??? (???)<e4bcc0c9e50ee651e271ff2a8c3f03cd> /usr/lib/libsasl2.2.dylib
0x90639000 - 0x9075effb com.apple.imageKit 1.0.2 (1.0)<50dfcbe41b384bd71761c761c3fbfd5e>/System/Library/Frameworks/Quartz.framew ork/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
0x9075f000 - 0x9076affb libgcc_s.1.dylib ??? (???)<ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
0x9076b000 - 0x907adfff com.apple.quartzfilters 1.5.0 (1.5.0)<3f2dc01a646cd5b5ea55d510583ba4d5>/System/Library/Frameworks/Quartz.fram ework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
0x907e1000 - 0x90808fff libcups.2.dylib ??? (???)<8b27a8d2477e9b253a664ad72ebc6ae5> /usr/lib/libcups.2.dylib
0x90809000 - 0x908d9ff7 com.apple.ColorSync 4.5.4 (4.5.4)/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fram eworks/ColorSync.framework/Versions/A/ColorSync
0x90940000 - 0x90957ffb com.apple.ImageCapture 5.0.2 (5.0.2)/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageC apture.framework/Versions/A/ImageCapture
0x90958000 - 0x90f12fff libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x90f13000 - 0x90f1cfff com.apple.DiskArbitration 2.2.1 (2.2.1)<682f5c45591e8c4a89c79e384e2c49af>/System/Library/Frameworks/DiskArbitra tion.framework/Versions/A/DiskArbitration
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0x91b0b000 - 0x91b2cffb com.apple.AppleVAFramework 4.1.17 (4.1.17)/System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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First, please let me know which community to post this to? I'm just making a wild guess.
Background: I have an iMac that was purchased in mid-2011. I currently am using Mtn Lion OS 10.8.5, but am preparing to upgrade to Yosemite. I then plan to buy an iPhone6. I will, of course, have the latest version of iOS on my phone. I have been eagerly awaiting this b/c I do not have a smartphone. (No snickering, please.) From what I can tell from reading online, there are features that I will not be able to use, such as Handoff, Instant Hotspot, and Airdrop (Mac<->iPhone) because my Mac is not a 2012 or newer.
Question: Now I'm not sure which features will be available. For example, will I be able to answer phone calls on my Mac if my iPhone is in another room? Use SMS?
Question: Will using iCloud make any difference re available features?
Question: Is there really any advantage to upgrading to Yosemite (or Mavericks) if I don't buy an iPhone?Hi dazed,
The use of your Mac to answer phone calls and conduct text messaging via your iPhone is called Continuity. System requirements for this feature would exclude your iMac, as they require an iMac Late 2012 and later. See this article -
System requirements for Continuity on iPhone, iPad, iPod touch, and Mac - Apple Support
iCloud, of course, is available for the iMac that you have now and for any new iPhone. Features available using iCloud can be found here -
Apple - iCloud - Everything you love, everywhere you go.
Whether upgrading your iMac's operating system would be useful to you is really only something you can decide, but there are a number of new features and improvements that do not involve it's use with an iPhone. See this page for more information -
Apple - OS X Yosemite - See everything the new OS X can do.
Thanks for using Apple Support Communities.
Best,
Brett L -
IMac 2011 with a biggest problem
Hi
I have a iMac 27" from 2011 and yesterday i have a problem, when i work in images in full screen, my screen is going crazy, first frozen and after that its appear lines in horizontal (i think is in horizontal not vertical).
So,i need to turn off the computer by the power button (i try to turn off by keyboard but don't work). After that i turn on the iMac and everything works fine, when i start working again in images the iMac have the same problem, so i turn off.
Today i'm trying to turn on and the iMac is rebooting, ( i leave a video to show in few moments) , and stay making this ever and ever again.
Im trying to diagnosting the problem with the key D but i can't enter, still a long time in grey screen and after that enter with Apple logo.
The iMac is out of warranty but i like to know if is enable to replacement program, because i think is the graphic card.Thanks Kappy
I check now this page iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program - Apple Support and i fond one line we say
"If the iMac (27-inch) meets these requirements, Apple will replace the video card free of charge for four years after the first retail sale of the computer."
I think if this is my problem i have the replacement . -
Problems with graphics and Internet connection - iMac 2011 with Lion
First: sorry about my english... It is terrible! lol
I have an 2011 iMac, purchased in June 2011 in the USA. I brought the iMac to Brazil.
Sometimes when I turn on my iMac, the graphics are horrible and can not connect to the Internet. When this happens, I have to restart the Lion.
Apple introduced the "iMac FW Graphic Update 3.0". The information says clearly that supports Brazilian Portuguese. Butwhen I install, an error appears: "this software is not compatible with your system".
My Lion is in Brazilian Portuguese. Why it is not compatible? How do I install it? How can I solve this problem?
Note: The technical assistance of Apple changed the HD, according to recall made by Apple through the site. The HD is new.
Thank you very much!Anybody? I'm buying a new network card simply but I'm not sure that it is the network card that is causing the network problems I'm experiencing.
Regards
André -
Connect a imac 2011 with beovision 7 HD ready?
I want to connect my imac with a beovision 7-40 HD ready. iff possible without cabels??
Greetings
noudfromnuenenHmmm, I'm jealous of your iMac, but no problems here...
At the Apple Icon at top left>About this Mac.
Then click on More Info>Hardware and report this upto but not including the Serial#...
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 6 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.21f4
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