Repeated keychain corruption
I am having recurring keychain issues. I have had " login keychain not found" issues and have used keychain first aid to fix it but the problem seems to recur about weekly and all of my passwords are lost. I have several ghost icons in the keychain access list such that I now have two login keychains, and two ghost icon (empty square) login keychains that are locked and unresponsive to repair or deletion. Is there a way to nuke everything and start fresh without erasing my account?
Is there a way to nuke everything and start fresh without erasing my account?
No, but if it's reoccurring then if you haven't, start with this...
Safe Boot, (holding Shift key down at bootup), & use Disk Utility from there to Repair Permissions, reboot once more.
Similar Messages
-
Ever since upgrading to OS 10.8.5 login keychain corrupted; keeps asking for pasword tor OSX, mail and Safari. Help!
Have you tried opening Keychain Access and running Keychain First Aid (under the Keychain Access menu) on the login keychain?
-
Keychain Corruption (and printing?)
Having just survived the corruption of a keychain, I feel the need to print all the passwords to then store in our safety deposit box.
Is there any way to print all the passwords?
{PS: If you have two macs which are synced via .mac, make a copy of the other machine's keychain, then copy it to your injured Mac.}
G5 dual core, PB12 Mac OS X (10.4.9) Every one since the 128K 1984 MacintoshIs there any way to print all the passwords?
Not directly. However, I have a simple AppleScript which I use to generate a list containing the name, account username, and password for each key in my login.keychain. I use this list as a backup for all generic and webpage keys. This works without a problem when run in Script Editor, prompting with a dialog box for approval to open each key, and continuing on to the end, producing the desired list, and saving it to the Desktop. Note that you'll have to manually edit the list to get rid of extraneous characters. i never bothered to script that part. I usually clean it up manually, reformat it by putting tabs between the categories, and copy it into excel where I can sort it. Enjoy.
<script>
set osXKeychainScriptingPath to ¬
(path to scripting additions from system domain as Unicode text) ¬
& "Keychain Scripting.app:" -- one line
set theSecuridPIN to {}
tell application "Keychain Scripting" to launch
tell application "Keychain Access" to launch
using terms from application "Keychain Scripting"
tell application osXKeychainScriptingPath
set KeyList to every Internet key of current keychain
repeat with aKey in KeyList
set theSecuridPIN to theSecuridPIN & (name of aKey) & ¬
(account of aKey) & (password of aKey) & return
end repeat
end tell
end using terms from
tell application "Keychain Scripting" to quit
tell application "Keychain Access" to quit
tell application "Finder"
open for access file (((path to desktop folder) as text) & "Passwords") with write permission
set theFile to result
write theSecuridPIN to theFile
close access theFile
end tell
<end script>
Cut and paste it into Script Editor, compile it, and run it. I always select the right-hand option in the dialog boxes; either allow always or allow once, whichever is not grayed out. -
Keychain does not recognize login password. Is it corrupted? If it is, what do you do?
See if this helps...
Mac OS X 10.4 Help, I forgot a password in my Keychain
http://www.askdavetaylor.com/recover_wifi_password_mac_os_x_107_lion.html
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1960.html
Mac OS X 10.4: Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631
Mac OS X 10.4 Help, I forgot a password in my Keychain
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1960.html
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544 -
I was, for a while, an admin for a school and suddenly, Mountain Lion would corrupt the keychain. Needless to say, I had a lot of angry students and staff. I had to trash their entire keychain folder in the user library, forcing them to re-enter all their passwords. Anyone know why this happened?
p12a54t,
Welcome to the Discussions.
After you reset your login password from the the Tiger Install Disc, did you run Keychain First Aid again -
I have just inherited an IBook G3 900mhz with OS X 10.3.9. I am trying to get to the ITunes store and log in but it keeps giving me an error about my keychain. What's up with that? Obviously, I'm new to MACs. Help please.
Ok, I have resolved the keychain issue by running the disk utilities. I can now log into ITunes with my accoount and see my balance. I cannot see or select any additional musick or apps because the only thing that comes up is the upgrade to ITunes 10.3. I tried doing that but it tells me the file is corrupt. The currently installed version of ITunes is 7.5, is it not compatible with the ITunes store?
Thank you,
Wade -
I brought in my MBP to the Genius Bar a couple of months ago, when this spontaneous-restarting problem had been followed by it not starting at all. They did a diagnostic, and then took it for four days, only to return it to me completely wiped after that time with no explanation, other than that "a file" somewhere on my HD was causing corruption. The Genius told me not to restore any of the files that had been on it previously, and it would be fine.
Well, that makes perfect sense. But, I needed the files to be on my computer, and since I had no idea how to determine which file would be problematic, I decided to just restore from my last backup (from the previous October -- bad, but not the worst scenario) and hope for the best. Well, now this problem seems to be back, and I'm hoping to get some advice for how to help make it go away.
In the past couple months since I restored it, I've had it crash suddenly, causing me to have to hard-boot the machine, and when I run Verify Disk from Disk Utility, it fails and tells me to start-up from my Install disk and run Repairs to fix it. I do the closest thing I can to that, which is starting up my MBP in Target disk mode, and connect it to an iMac which runs Disk Repair on it, and then it appears to be fine, until the next time it crashes.
Now, the probem has progressed to suddenly restarting with no warning and no crash, mostly right after I turn it on, and then doing so a number of times in a row. The console message (I think?) generated from this event is as follows:
5/7/14 11:03:13 PM airportd[20] [most time: (2.638319) _scan] trace: <CFArray 0x10101c880 [0x1005f7ee0]>{type = immutable, count = 56, values = (
0 : <CFString 0x10003ccd0 [0x1005f7ee0]>{contents = "pref_netwk_AJ"}
1 : <CFString 0x10003cb90 [0x1005f7ee0]>{contents = "scan non-DFS channels"}
2 : <CFString 0x1012118e0 [0x1005f7ee0]>{contents = "(0.977479) _scan"}
3 : <CFString 0x101210a30 [0x1005f7ee0]>{contents = "(0.000012) _lookup"}
4 : <CFString 0x10003cbf0 [0x1005f7ee0]>{contents = "scan DFS channels"}
5 : <CFString 0x1010185a0 [0x1005f7ee0]>{contents = "(1.809528) _scan"}
6 : <CFString 0x10100b500 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
7 : <CFString 0x10003cc10 [0x1005f7ee0]>{contents = "scan all channels"}
8 : <CFString 0x101028dc0 [0x1005f7ee0]>{contents = "(2.638319) _scan"}
9 : <CFString 0x1010264a0 [0x1005f7ee0]>{contents = "(0.000010) _lookup"}
10 : <CFString 0x101211b10 [0x1005f7ee0]>{contents = "(0.284620) _keychain"}
11 : <CFString 0x10120d460 [0x1005f7ee0]>{contents = "(0.000003) _lookup"}
12 : <CFString 0x101217b50 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
13 : <CFString 0x101217b80 [0x1005f7ee0]>{contents = "(0.000002) _lookup"}
14 : <CFString 0x101211850 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
15 : <CFString 0x101217e50 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
16 : <CFString 0x101217e80 [0x1005f7ee0]>{contents = "(0.000003) _lookup"}
17 : <CFString 0x101217eb0 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
18 : <CFString 0x101217ee0 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
19 : <CFString 0x101217f10 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
20 : <CFString 0x101217fd0 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
21 : <CFString 0x10103fb10 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
22 : <CFString 0x10103fb80 [0x1005f7ee0]>{contents = "(0.000004) _lookup"}
23 : <CFString 0x101027190 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
24 : <CFString 0x10102fc10 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
25 : <CFString 0x10103d490 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
26 : <CFString 0x10103db70 [0x1005f7ee0]>{contents = "(0.000002) _lookup"}
27 : <CFString 0x101033170 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
28 : <CFString 0x10103ddb0 [0x1005f7ee0]>{contents = "(0.000002) _lookup"}
29 : <CFString 0x1010428a0 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
30 : <CFString 0x1010470b0 [0x1005f7ee0]>{contents = "(0.000002) _lookup"}
31 : <CFString 0x101040280 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
32 : <CFString 0x1010403c0 [0x1005f7ee0]>{contents = "(0.000002) _lookup"}
33 : <CFString 0x101040870 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
34 : <CFString 0x101042b40 [0x1005f7ee0]>{contents = "(0.000002) _lookup"}
35 : <CFString 0x101043470 [0x1005f7ee0]>{contents = "(0.000002) _lookup"}
36 : <CFString 0x101042840 [0x1005f7ee0]>{contents = "(0.000013) _lookup"}
37 : <CFString 0x101029fb0 [0x1005f7ee0]>{contents = "(0.067594) _keychain"}
38 : <CFString 0x10101e260 [0x1005f7ee0]>{contents = "(0.000003) _lookup"}
39 : <CFString 0x1010434d0 [0x1005f7ee0]>{contents = "(0.000002) _lookup"}
40 : <CFString 0x101035b00 [0x1005f7ee0]>{contents = "(0.000002) _lookup"}
41 : <CFString 0x10102d7e0 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
42 : <CFString 0x10102a7c0 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
43 : <CFString 0x101029840 [0x1005f7ee0]>{contents = "(0.000003) _lookup"}
44 : <CFString 0x10102df40 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
45 : <CFString 0x10104a970 [0x1005f7ee0]>{contents = "(0.000002) _lookup"}
46 : <CFString 0x10102b390 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
47 : <CFString 0x101218420 [0x1005f7ee0]>{contents = "(0.000002) _lookup"}
48 : <CFString 0x1010324e0 [0x1005f7ee0]>{contents = "(0.000005) _lookup"}
49 : <CFString 0x101032540 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
50 : <CFString 0x10102acd0 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
51 : <CFString 0x10104ce70 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
52 : <CFString 0x10102f420 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
53 : <CFString 0x10102bd30 [0x1005f7ee0]>{contents = "(0.000012) _lookup"}
54 : <CFString 0x101228960 [0x1005f7ee0]>{contents = "(0.026381) _keychain"}
55 : <CFString 0x1010307e0 [0x1005f7ee0]>{contents = "(1.446801) _association"}
com.apple.message.domain: com.apple.airport.autojoin.summary
com.apple.message.signature: AutoJoinSuccess
com.apple.message.result: success
com.apple.message.value: 7.341770
com.apple.message.value2: 51.000000
com.apple.message.value3: 43.000000
com.apple.message.uuid: 8C58D61F-D7E3-4FE5-B848-48CEEC5CDB75
The panic report looks like this:
Interval Since Last Panic Report: 8448254 sec
Panics Since Last Report: 5
Anonymous UUID: F1FA5387-8149-4E40-8F76-A901608BDB0E
Wed May 7 23:03:09 2014
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff800034cb6e, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000001003f47d0, CR3: 0x0000000000100000, CR4: 0x0000000000000660
RAX: 0x0000000000000cf4, RBX: 0x00000001003f4758, RCX: 0x0000000000000fff, RDX: 0x000000000000c1cb
RSP: 0xffffff805fe0b940, RBP: 0xffffff805fe0b980, RSI: 0xffffff804b334008, RDI: 0xffffff800ba714c0
R8: 0x00000000000070c0, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0x0000000036f2fbcd, R13: 0x00000000000070c0, R14: 0xffffff800088af60, R15: 0x000000000000bb01
RFL: 0x0000000000010202, RIP: 0xffffff800034cb6e, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805fe0b5e0 : 0xffffff8000204d15
0xffffff805fe0b6e0 : 0xffffff80002d1208
0xffffff805fe0b830 :
With absolutely no ability to read these kinds of things, I did notice that several of these messages in the console started with 'airportd[20]', or somethign like that. This makes me wonder if it could be a bad Airport card?
If anybody has any ideas on how this could be happening, I'd sure appreciate it. I keep taking evasive maneuvers (i.e. Disk Repair from a different machine), but the problem keeps coming back, sooner and sooner. I don't trust the Genius Bar to help me understand this, so I'm leaving it up to you folks.
I thank you in advance.The report indicates an internal hardware fault.
Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
Keychain Corruption on Safari 10.4.0
This is my orignal topic:
I do not use .mac for email...just regular Yahoo, Hotmail, &
my ISP (Sonic).
My problem is I was able to send attahments: file or pictures
in the past.
Today, I found out that when I use my 3 emails (above), I
couldn't send out an email with attachments.
I was able to attach it and saw the attachment (picture)but
when I press send, it won't do anything?
So I trash all the Safari .plist, reboot, Disk Uility, Cocktail
...you name it...MacJanitor...nothing works!
I still can't send an attachment.
Help,
Peter Ng
NOW, I might have found the answer.
Read:
http://forums.macnn.com/82/applications/330628/safari-2-04-not-loading-secure/
My Keychain results:
Verification started
Checking keychain configuration for XXXXX (user ID=XXX)
Home directory is /Users/XXXXXX
Checked login keychain
Checked default keychain
Checked keychain search list
Keychain search list not properly configured
Checked contents of ~/Library/Keychains/login.keychain
Checked contents of ~/Library/Keychains/MicrosoftIntermediateCertificates
Checked contents of ~/Library/Keychains/XXXXX
Problems were found; you should choose the Repair option to fix them
Verification failed
Repair started
Checking keychain configuration for XXXXXX (user ID=XXX)
Home directory is /Users/XXXXXX
Checked login keychain
Checked default keychain
Checked keychain search list
Keychain search list not properly configured
Rebuilt keychain search list
Checked contents of ~/Library/Keychains/XXXXX
Checked contents of ~/Library/Keychains
Unable to open ~/Library/Keychains (-25295)
Checked contents of ~/Library/Keychains
Unable to open ~/Library/Keychains (-25295)
Checked contents of ~/Library/Keychains/MicrosoftIntermediateCertificates
Checked contents of ~/Library/Keychains/login.keychain
Warning: some problems were not fixed
Repair failed
What do I do? Anyone has a clean 25295 file???
nonoThanks baltwo, I got it fixed.
Just open Keychain Access, show list, and delete
those 2 that shouldn't be there, reboot.
Repair Keychain, everything is good.
BUT I STILL CAN'T SEND ATTAHCMENTS: file or pictures???
OH..I am so mad...couldn't figure out why!
nono -
Keychains corrupted after Security Update 003 Panther?
I installed Security Update 003 and now my keychains and the Keychain Access app won't work.
All the keychain items in my User keychain are inaccessible, for example WLAN passwords won't work with the WLAN station and secure notes won't open. Mail can't access the email-account passwords.
As soon as I try to open or manage keychain items, I get the spinning pizza, wheel of death. Keychain Access becomes non-responsive and I have to force quit.
I repaired permissions before and after installing the security update and I didn't do anything else at the time of the update, no other apps were open, etc.
I tried trashing the Keychain Access preferences and creating a new user keychain with the Keychain First Aid. But no aid there. Even the new keychain items created in the new empty user keychain will become inaccessible as soon as they are created.
The same thing happened with the sec update 002 and I ended up reinstalling my "pre-security update" system from the backup. I thought that Apple would have solved this by 003, but to my amazement the same thing happened again.
Any hints what to do? All help very much appreciated.UncleGeorge:
Glad you were able to get things sorted out. And you are most welcome for whatever assistance I may have afforded you.
After a hard reset (forced shutdown) it is always a good idea to starup in Safe Mode as that kind of cleans things up, does a Disk Repair etc.
You may also want to take a look at Gulliver's Mac OS X System Maintenance which has great advice and links to good resources.
Please take a moment to mark the responses that have been "helpful" (2) and the one that "solved" (or led to the solution of) your issue, if any. In addition to contributing to the reputation of those who responded, it marks those responses so that others who visit the thread seeking help can easily identify the "helpful" or "solved" responses. Just click on the button to the immediate left of the reply button on each post you wish to mark. See Why Reward Points
Thank you, and good luck.
cornelius -
Keychain "****" - corruption with no repair
Hello,
I see another keychain question ongoing but did not want to pile on with my similar but seemingly more devastating question. I have a Mac Book Air that I have been using for only a few weeks. This morning it suddenly started asking for all kinds of passwords related to keychain. The login password did not work and the system was/is increasingly unstable to the point where I cannot even login now. I get prompted with "OSX wants to use the "Local Items" keychain, which appears as I am trying to type my login password.
Prior to this any attempt to verify showed that there was no password for Local Items and attempts to repair all failed.
I am really stuck here and looking for advice as to how to get back into operation. I have time machine but have not backed up yet as I am not even on month into using the machine. In that context if the best solution is a complete reinstall it will be a pain but not end of the world.
I thought it would be better to ask first as I am hoping there is a way to recover without that extra overhead.
Thanks
ScottSo my last act prior to leaving for the evening was to try to do a repair from within the KeyChain utility. I watched it "beach ball" for 5 min or more before leaving assuming that it was going to result in nothing helpful. When I came back 4 hours later some task had completed and I was being asked to reset a password - the local one I believe.
It would not take the same password but did eventually take a modified one. The windows that were constantly popping up asking for different permissions to use "key chain" then stopped reappearing and by outward appearances I am close to normal. My icloud account does not want to authenticate however and every action that has anything to do with accessing an account of any kind on machine is taking a ridiculous amount of time.
I have written this whole message on my Mac in the time that it is taking icloud to sign out.
So something is clearly not right still. The repair function for KeyChain runs quickly again and reports nothing amis, however this is not the same machine it was this AM. My next step will be to delete anything to do with keychain stored information ( any tips?) and start over. Failing that I will be reinstalling the OS using a clean install.
Thanks for all the help so far. -
Urgent - Repeated Attribute Corruption
I've been having the same issue for a week now. One of my outline goes crazy with attributes appearing all over the place with no logic. It always happen within the same dimension.I called Hyperion support and it appeared to be a known bug on Essbase version 6.1 (the version I was on).So we switch to 6.1.2 which should have solved it but didn't. We then switched to 6.1.4, which worked for a while and then corrupted again. We change the versions on Server and Client side each time.Did anybody faced the same issue? Do you know if changing of version again would solve the problem, or if I should look more on the configuration of my outline?Thank you for your help,Mathilde FontaineKBC Bank, [email protected]
Used to get this all the time. Haven't seen it since moving to 6.2 (touch wood...)
-
Hi,
I am administrator for 1,000 laptops at a school. Since Apple abandoned Snow Leopard, I have noticed an annoying glitch in the keychain folder. This NEVER occurred in Snow Leopard, only in the OS's since (Lion, Mountain Lion and Mavericks). Here is the scenario:
Students must authenticate onto the local wireless network
After authentication, they must repeat the process to allow proxy access to the internet.
All students are issued a digitally rights managed text book. This can only be opened using Adobe Reader, nothing else. They must be on the internet to enter the user name and password for the digital rights.
They're students and will make mistakes. They sometimes try to open the textbook without loggin onto 1. the local network and 2. the proxy access to the internet. What happens is a nightmare to fix: very time consuming.
(This example is a small one. I've seen keychain folders with over 17,000 keychain corruptions (login.keychain.sb-[gibberish])!!!
Why is this occurring? To fix it, I have to trash the entire contents of the folder (User/Library/Keychains), forcing the user to enter all passwords all over again. I hope Cupertino fixes this in Yosemite because, as administrator of 1,000 laptops, this is killing my time managment!WOW! This has been up just under 3 months. No one has a solution?
-
Comcast POP Server Rejecting Password & Now Dysfunctional (Keychain?)
I'm starting a new thread because a related topic "POP server rejecting password" is marked answered, but for Charter, which solution will not work with Comcast. Comcast has advised that some problems are stemming from internal changes (commencing near the end of November 2007) mandated by the FCC to improve security. But, given that I can access the Comcast email account remotely via my Treo Smartphone (using Sprint), and via Comcast Webmail, makes me think that my Mac (OS 10.4.8) and/or Mail application may also be culpable.
I specifically am having a problem with a Comcast email POP server, but not two other POP inboxes hosted by another, unrelated ISP, also managed by Mail.
When I open Mail, the Comcast mailboxes (both inbox and sent) are grayed out with a ~ next to them--I've never seen a ~ before. The other two mailbox pairs (the non-Comcast ISP) work normally. Selecting Mail's Connection Doctor produces the results: "Connection and login to server succeeded" for the Comcast POP and "Connection to server succeeded, no login required" for the Comcast SMTP--no difference when compared with the results for the other, non-Comcast ISP mail accounts. This is notably different from posts in the other thread.
Historically, I'd occasionally (perhaps monthly or so) get the popup request "Enter Password for Account..." Comcast previously conveyed that such treatment is normal. I perhaps could have alleviated this by adding the response to the keychain, but never bothered. Problems began yesterday when typing in the correct password resulted in the same request, repeatedly without end.
Called Comcast tech support (three times now), verifying that the Mail application is set up OK. They acknowledged that they were experiencing some server outages, but that was unlikely the issue since I could access such via Comcast webmail. Of course, they referred me to Apple--my Mac "had to be the problem."
The other topic suggested, perhaps, that keychain was at fault. So, using the Keychain Access utility, deleted all items. I was motivated to do this anyway based on speculation last week by the Trash It scriptware developer that I may have keychain corruption, as regarded another, hopefully unrelated problem, now resolved, having to do with attempting to eliminate "localized.rsrc" files from the trash via the Terminal command "sudo rm -R ~/.Trash/*" returning the error "...(my formal user account name) is not in the sudors file."
Pulling my hair out on this one.Comcast fixed the problem they were having with their server(s). No explanation, of course. Guess the problem was theirs entirely--no fault on our side.
Thanks David for your insight on what the (~) meant. Tried going online, but upon Mail checking, the affected mailbox immediately again went back offline--at least until Comcast fixed its end.
As regards the POP servers, yes I suspect there are intervening servers (PoP or otherwise) between users and the underlying database holding the email. All Comcast would acknowledge is that customer service representatives access the same customer email repository as do individual customers themselves, whether by POP or Webmail (Duh). -
Curve 8320 corrupts OS periodically and then cannot boot (blinking LED only)
I have a T-Mobile BB Curve 8320 that I've had for about 9 months, and I have what appears to be a recurring problem.
Three times now, the phone has corrupted its OS, and it will not boot. Each time it does it, the symptoms are first the phone is non responsive, and just shows the spinning hourglass cursor. The last time it did it while in the Mail app, which is the one I use almost exclusively. The phone appears to lock up, showing the wait cursor indefinitely. This time I waited a half hour, and it was clear that it wasn't coming back. So I pushed the power button, and it shut down the phone. But then when I tried to turn it back on, the screen never came up, and it just blinked the red LED "forever." (It was about 18-20 hours before I got around to trying to reload it.) The first time this happened was when the phone was running the OS version it shipped with, which I think was 4.3, but I don't recall. But now it has done it twice while running 4.5.0.81, which is the OS distribution T-Mobile makes available for the Curve.
The first two times it did it, I used the application loader to wipe the device and reload the OS. When in this state, BB desktop manager doesn't see the device since it can't boot. But if you click through to the application loader, you can get it to load. (Or you can run the application loader outside of BB desktop manager)
This time, the application loader started up, offered the choice of what to load, and then proceeded into the next phases. Erasing the device succeeds, as does the next phase where it loads the OS. But then it gets to where it is loading application modules, with a progress bar for each module and one for the overall progress. It got halfway through the overall progress, and failed with an "unspecified error", suggesting to try again. I tried it three times, and it failed the same way each time.
After calling T-Mobile, they bounced me over to RIM, and the first guy had me go through the app loader again with the same result. When he started pursuing USB connectivity issues, I asked to speak to someone else. (There are other devices on this system, both mass storage and input, and none of them ever show connectivity issues. )
The second tech had me rerun the application loader, but this time only select the core OS, leaving out all the apps. This succeeded, and then he had me rerun it, loading the rest of the applications. This also succeeded.
But the problem I still have is this. There is no explanation why the phone corrupts itself every couple of months, or why loading the OS and the applications in one step failed to work _repeatedly_. I believe the device has a bad memory address, and the two step OS load simply danced around it. And it is that which is causing the phone to corrupt its own OS to the point that it cannot boot.
The tech tried to pass of the corruption due to loading third party applications, and while I can accept that a rogue application can corrupt memory locations that it has the ability to write to, I don't know if the BB OS/device uses any form of protected memory, or if apps are essentially unrestrained. The only third party applications I load on this are the Google app, with Gmail, and Opera Mini.
To be honest, if the BB OS is that fragile that I can't even load these two applications on it, I'll be trading it for a different email capable phone.
Anyway, I'm looking to find if anyone else has a phone that repeatedly gets corrupted so it can't boot, and requires a complete reload. Also, is there anyway to test the memory on the phone? I'm going to call T-Mobile back and try to get them to swap my phone, because I can't afford to spend three hours on the phone with tech support every couple of months when my phone dies.
thanks!Thanks for the reply. Our cases sound a bit different. I seldom use Desktop Manager, as I sync through BES. I do use it for backup though.
But over the time my phone corrupting itself has happened, I've upgraded from BB OS 4.3 to 4.5, which required an update to Desktop Manager, and following that I upgraded to a new computer. So I've changed computers, BB Desktop software, and BB OS software, and the problem has happened across all of those changes.
You should have been able to restore the OS even if it was corrupt. Desktop Manager won't recognize the device if it won't boot, but application loader will still find it. The first two times I did it, I used instructions basically like this: http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry?page=4
But since then I've found I can just access application loader via BB Desktop Manager and do the same thing. I did notice when my OS reload kept failing this last time, that using application loader directly showed more of the failure message. It still wasn't anything useful, but when I reran the reload via Desktop Manager, I recognized the error was the same, but noted that I didn't see all of the output of the standalone application loader. -
I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again, I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again
After 4 repetitions I think I got that straight.
Answer: Return the CD.
Or did you mean this was an album you bought from iTunes, in which case it really isn't a "CD" (which is a hard, plastic, shiny disc) and I'm at risk of getting confused. If it is a corrupt file that you downloaded, delete the file and try downloading it again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies). Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
If it repeatedly downloads corrupted:
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
Maybe you are looking for
-
Flex 3 locale swf loading bug on firefox
Hi all I REALLY need your help here if anyone knows this bug or have any idea how to deal with it, it would really mean a lot to me i've been tring everything description: i'm building an application using flex 3, where all texts are being localized
-
This is my first time doing this but I need help, I don't know if this is fixable but its okay to ask right? But yeah i push log in and it refrshes and goes to the home page so I don't know what to do, and I've reset my iPod before aand that didn't w
-
Set up Failover for Mac server hosting OD, FileSharing, and DNS
I have a 2008 Mac Pro server running Mavericks. On this server, we are hosting Open Directory with about 250 users, DNS, and File Sharing. All of the users have home directories on the server. 25 of them are using Home Sync. All of the home directori
-
Push Notifications Disabled (error 400)
I'm getting this error whenever I open my ESPN Streak for the Cash app. I've contacted ESPNs customer care and they are saying my error is an itunes/iphone issue. The problem: I purchased a separate service within the app to send me additional push n
-
Photoshop elements 11 organizer install fails
I have a new windows 8 install and installed Elements 11. During import of my photo's the process stopped and my complete computer froze. After reboot Elements organizer crashes after startup. I do see the GUI flashing for 1 sec and then it crashes.