Repeated log in required

Question

Dear All,
Adobe is repeatedly asking for sign in for Photoshop, Illustrator, Acrobat Pro, etc., etc.  I recently installed another cloud service on my computer because I cannot trust Adobe Cloud storage for file transfer.  Could the addition of the new cloud service be causing the repeated calls for log in from Adobe or are other people also having the same log in problems?  Adobe seems to be treating my software applications as trial software, even though I have been a subscriber for well over a year. Thanks.

Answer 1

Hi Small Town Gal,
Welcome to Adobe Forum,
You can go through this thread, it can help to resolve your issue:
http://forums.adobe.com/message/5703632#5703632
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
You may be prompted to sign in but if you are on an annual plan you have up to 99 days to sign in.  If you are on month to month then you may have up to 30 days to sign in.  You can find more details on this in the Creative Cloud FAQ athttp://www.adobe.com/products/creativecloud/faq.html.
Do I need ongoing Internet access to use my Adobe® Creative Cloud™ desktop applications?
No. Your Creative Cloud desktop applications (such as Adobe® Photoshop® and Illustrator®) are installed directly on your computer, so you won't need an ongoing Internet connection to use them on a daily basis.
An Internet connection is required the first time you install and license your desktop apps, but you can use the apps in offline mode with a valid software license. The desktop apps will attempt to validate your software licenses every 30 days.
For annual members, you can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode.
Regards,
Rajshree