Repeated printing issues

I cannot print documents half the time! Once I click Print in the dialog, Pages gets frostbite and doesn't do a thing! Not even Aqua throbbers move!
The only solution is to export to PDF and print from Acrobat.
Why is this? Is this a Pages error? Or is it me?

I have the latest printing drivers, and I can live with it.

Similar Messages

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    Guys --
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    Suda -- will try out your suggestion.  Gordon - in answer to your question, we actually go from Sales Order to A/R Invoice (Draft) to A/R Invoice. 
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  • HP Officejet 8620 Pro - repeated printer failure

    An employee has a problem with a printer.  It keeps saying "printer failure" Please restart it....over and over.   Then it says contact HP if the message keeps showing up.  lol!!   that isn't very helpful at all.  After an hour of trying to "contact HP" I have resorted to this forum for help.  Can anyone help me?  This printer is unavailable for chat and phone support points me to online.   Round robins are supposed to be non-existent....except for support at HP  Thanks

    HI , Thanks for reaching out to the HP Support Forums! I  understand that there is an error message, which reads 'Printer Failure' on the HP Officejet Pro 8620 e-All-in-One Printer. I also see that you would like the contact information for HP Technical Support. I would like to assist you. Here's a document I would recommend that you try, HP Printers - 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error Message Displays.
    HP Officejet Pro 8600, 8610, 8620, 8630, 8640, and 8660 e-All-in-One Printer Series - An 'Ink System Failure' Error Message Displays on the PrinterThis document is for HP Officejet Pro 8600, 8610, 8615, 8620, 8625, 8630, and 8660 e-All-in-One printers.An 'Ink System Failure' error message displays on the printer control panel. The printer does not print. IMPORTANT NOTE: If a similar message displays with ' Printer Failure' in the title, go to A 'Printer Failure' Message That Might Include an '0x610000f6' or '0x61xxxxxx' Error Code Displays on the Computer. If you see 0X6 in the error message, go to this link. If not continue.Step 1: Use genuine HP ink cartridgesIf ink cartridges are loaded in your printer that are not compatible with your printer, it might cause an error message.Video of replacing an ink cartridge The following video demonstrates how to replace cartridges.  If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.Visit HP SureSupply to check ink cartridge compatibility or purchase replacement ink cartridges.Go to the HP SureSupply website.Scroll to the bottom of the page, then make sure the country/region location is correct.Follow the on-screen instructions to order new ink cartridges or check ink cartridge compatibility with your printer.Genuine HP ink cartridges can also be purchased from other retailers. Step 2: Reset the printerResetting the printer might clear the error message.Turn the printer on, if it is not already on.Wait until the printer is idle and silent before you continue.With the printer turned on, disconnect the power cord from the rear of the printer.Unplug the power cord from the wall outlet.Wait at least 60 seconds.Plug the power cord back into the wall outlet. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.Reconnect the power cord to the rear of the printer.Turn on the printer, if it does not automatically turn on.The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.Wait until the warm-up period finishes and your printer is idle and silent before you proceed.If the error message persists, continue to the next step. Step 3: Remove the ink cartridges, and then check the error messageRemoving the ink cartridges and checking for the error message can help diagnose the printer issue. Remove the ink cartridges, and then check for the error message.Slip your fingers into the slot on the left side of the printer, and then pull forward to open the ink cartridge access door. The carriage moves to the left side of the printer. Wait until the carriage is idle and silent before you proceed.Figure : Open the ink cartridge access doorMake sure that the colored dot on the ink cartridge label matches the colored dot on the carriage slot.Figure : Colored dot on the ink cartridge label should match the colored dot on the carriage slotPush in on the front of the ink cartridge to release it, and then pull the ink cartridge toward you to remove it from its slot.Figure : Remove the ink cartridge from its slotRepeat these steps for the other ink cartridges.Close the ink cartridge access door.Figure : Close the ink cartridge access doorLook at the control panel.If the printer displays an 'Ink System Failure' message on the control panel, then skip to Update the printer firmware.If the message has changed to 'Replace the (), (), (), or () Ink Cartridge' then continue to the next step.Step 4: Clean the ink cartridges, and then check the error messageCleaning the ink cartridge contacts and replacing them one at a time can help determine if a specific ink cartridge is causing the error message.Gather the following materials:Distilled or bottled water (tap water can damage the ink cartridges)A clean, lint-free clothA clean, dry cotton swabLightly dampen a clean, lint-free cloth with bottled or distilled water.Gently wipe the copper-colored contact on one of the ink cartridges.Figure : Copper-colored contact on the ink cartridgeWipe the contact with a dry lint-free cloth before proceeding to the next step.Repeat steps 2-4 for the three remaining ink cartridges.Carefully reinsert one of the ink cartridges into its slot, and then push the ink cartridge forward until it clicks into place.Figure : Push the ink cartridge forward in the slot until it clicks into placeClose the ink cartridge access door.Figure : Close the ink cartridge access doorCheck the printer control panel to see if the error message persists.If the 'Ink System Failure' message displays, replace the ink cartridge you just reinstalled. If you have replaced the ink cartridge and the error message persists, continue to the next step.If the message has changed to 'Replace the (), (), (), or () Ink Cartridge' then repeat steps 6-8 for each indicated ink cartridge remaining. If you have cleaned and replaced all of the ink cartridges and the 'Ink System Failure' message displays, continue to the next step.If the error message does not display, you do not need to continue troubleshooting.Step 5: Update the printer firmwareUpdating the printer's firmware might clear the error message. Update the printer firmware. NOTE: The HP printer must be connected to a wired (Ethernet) or wireless network with an active Internet connection to receive updates.From the home screen on the product control panel, touch the ePrint icon ().Wait for the product to connect to the ePrint server. The ePrint status displays.Touch Settings on the bottom left corner of the screen.Touch Printer Update, and then touch Check for Update Now. NOTE: Check for updates every week to make sure that you are getting the most out of your HP product.If the error message persists, continue to the next step. Step 6: Remove the printheadIf there is paper obstructing the printhead or if the printhead is not seated correctly, it might cause an error message. Turn on the printer, and then remove the printhead.Press the Power button to turn on the printer, if it is not already on. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.Place your fingers into the slot on the left side of the printer, and then pull to open the cartridge access door. Allow the carriage to move to the cartridge access area, and the carriage stops moving.Figure : The slot on the side of the printerDisconnect the power cord from the rear of the printer. Unplugging the printer prevents the carriage from moving. WARNING: You must disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.Lift the carriage latch.Figure : Lift the carriage latchGrasp the sides of the printhead, gently lift and remove the printhead from the carriage. NOTE: Do not remove the cartridges from the printhead. You can safely remove the printhead with all of the cartridges inserted.Figure : Remove the printhead CAUTION: The nozzle area on the bottom of the printhead is fragile! Make sure that the bottom of the printhead does not bump or rub on the printer. Do not touch the nozzles or electrical contacts. Touching these areas can cause electrical failures or print quality problems.Figure : Nozzles and electrical contactsNozzlesElectrical contactsPlace the printhead assembly (with the cartridges still installed) upside down on a clean sheet of paper. CAUTION: Do not leave the printhead assembly outside of the printer for an extended period. Doing so can result in damage to the printhead or the printer.Figure : Printhead upside down on a clean sheet of paper Step 7: Inspect the carriage path where the printhead sitsUse a flashlight to check for torn pieces of paper that might remain inside the printer. If any torn pieces of paper remain inside the printer, errors are likely to occur.Use a flashlightPaper jammed in carriage path Step 8: Insert the printhead, and then lower the carriage latchReinstall the printhead, and then check to see if the error message persists.Grasp the sides of the printhead and turn it right side up with the nozzles facing down and the electrical contacts facing away from you.On the front of the printer, insert the printhead into the carriage, ensuring that the electrical contacts face the inside of the printer. As you guide the printhead into the carriage, it lowers into the carriage as it seats. CAUTION: The nozzle area on the bottom of the printhead is fragile! Make sure that the bottom of the printhead does not bump or rub on the printer. Do not touch the nozzles or electrical contacts. 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To clear any error messages, reseat the printhead up to three times. NOTE: You do not need to remove the printhead from the carriage.Slip your fingers into the slot on the left side of the printer, and then pull forward to open the cartridge access door. The carriage moves to the left side of the printer. Wait until the carriage is idle and silent before proceeding.Figure : Open the cartridge access doorSlot on the left side of the printerUnplug the power cord from the rear of the printer. Unplugging the printer prevents the carriage from moving. WARNING: You must disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.Lift the carriage latch.Figure : Lift the carriage latchGrasp the sides of the printhead, and then slightly lift the printhead without fully removing it from the carriage.Figure : Slightly lift the printheadReinsert the printhead into the carriage to reseat it. As you guide the printhead into the carriage, it lowers into the carriage as it seats.Figure : Reseat the printheadGently rock the printhead to the left and right to make sure that the printhead fully seats in the carriage.Lower the carriage latch.Figure : Lower the carriage latchVerify that the carriage latch is down.Figure : Carriage latch positionsCarriage latch is upCarriage latch is downClose the cartridge access door.Reconnect the power cord to the rear of the printer.If the printer does not turn on by itself, press the Power button to turn it on.Wait until the warm-up period finishes and your printer is idle and silent before you proceed.If the error message persists, continue to the next step. Step 10: Use an automated tool to clean the printheadLoad the paper into the input tray, and then use an automated tool to clean the printhead.Load unused, plain white paper into the input tray.On the printer control panel, touch the Right Arrow () to display additional options.Touch Setup (), touch Tools, and then touch Clean Printhead.Wait until the printhead cleaning sequence completes and the report prints.If the error message persists, continue to the next step. Step 11: Replace the printheadIf you have completed all of the preceding steps and are still experiencing a problem, contact HP to replace the printhead.If you have a defective ink cartridge or printhead, it might be under warranty. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies, select your country/region, then review the limited warranty information for your supplies.If the error message persists, continue to the next step. Step 12: Service the printerContact HP, and then service the printer. Contacting HP for service in all countries/regions except Asia Pacific.If you completed all the preceding steps and your product still has an issue, service the product.First, go to HP Printer Warranty Check to check your warranty status, and then go to Contact HP to find an authorized service dealer or to schedule a repair. What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:
    Step 1. Open link: www.hp.com/contacthp/
    Step 2. Enter Product number or select to auto detect
    Step 3. Scroll down to "Still need help? Complete the form to select your
    contact options"
    Step 4. Scroll down and click on: HP contact options - click on Get phone
    number
    Case number and phone number appear. I hope this helps. Good Luck!

  • Printing Issues with HP OfficeJet 100 and Windows 8.1

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    Click the “Kudos Thumbs Up" at the bottom of this post to say
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    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP ENVY 100 D410 Printing issues...

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  • Printing issue

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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Need help diagnosing cause of printing issue w/ image distortion

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    Thank you for using
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    William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

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    go to http://www.hp.com/go/tools may help resolve the issue.
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  • HP Printer issue after installing Mountain Lion

    Hi, a few days ago I posted the following question regarding a printer issue and so far I have not been able to fix the problem.  Here's the original question and I will  continue the explanation after this....
    Hi, I am a fairly new iMac owner and I am really happy with my apple, however I have an issue with my printer and I kind a "blame" Montain Lion for it.  I have been using this HP Laserjet P2015 dn printer for a long time, initially with Windows and now with iMac.  The first year approximately there was no problem at all to print and the transition from Windows to Mac with the printer had no difficulties at all.  It was connected wirelessly via router.  After downloading Montain Lion I notice the printer intermittently lost connectivity.  The only way to print was turn off and turn on and it will print fine until the next time.  Now out of the blue it's doing the same thing so frequently I can't print a complete document at all.  It starts, and finish without printing the entire document or not connect at all.  I have tried everything, including a static IP address for the printer, connect the printer to the computer via USB, downloading all the printer updates from HP and nothing seems to work.  Just now, I did it again (for 100 times so far), delete the printer, reinstall and it's doing the same thing.  It connects fine (either via IP or USB) and it last connected only for a minute or two.  That's it.  It's a shame, because I like the printer.  The printing quality is great and to add more pain, I recently got a new ink cartridge ($100.00) capable of printing 3000 pages.  It has 70% of ink still.  Any computer sabby person out there has any ideas for me? Like I said, I've done everything.... inluding,
    1.  Remove the printer
    2.  Update the drivers
    3.  Assign a static IP address to the printer
    4.  Connect via USB
    5.  Disconnect the  printer for a while and restart the whole process again
    6.  Did a "cold start" to the printer
    I don't know what to do, and I don't want to spend more $$$$$ on a new printer.  Is Montain Lion to be blame for?  Please advise me.
    Any help will be greatly appreciated.
    At this point I do have the printer connected only via USB, prints one page (perfectly) and then goes offline.  Before installing Mountain Lion I did use the printer with my Mac for almost a year with no issues at all.  I even downloaded Mountain Lion again thinking of any flaws during initial installation.  I've done all the updates, drivers, uninstall, re install, repair disk permission, static ip address....you name it... I've done it all and nothing seems to work.  What makes no sense to me is that prints so great only one page and then is gone.... I would be happy to know the printer is dead and go get a new one but in my mind if it prints ok one page it still works.  I don't want to have a new printer and find out it does the same thing.  I can't keep myself away from blaming Mountain Lion.  IS THERE ANY WAY TO REMOVE MOUNTAIN LION WITHOUT THE RISK OF DAMAGING THE COMPUTER????  PERHAPS GOING BACK WILL PROVE ME MOUNTAIN LION IS THE CULPRIT.  Just saying... I am totally frustrated.  I guess the next step is to get a baseball bat and fix the printer once and for all.
    Any help will be greatly appreciated.

    Any fix for this? I have the same problem after upgrade.  It's off by many seconds.  Thank you.

  • HP Deskjet 3056A Printing issue

    I have recently uninstalledf and reinstalled my all in one printer due to scanning and printing issues.  I have fixed the scanning issue BUT the printing side of things STILL NOTHING. I have cleaned, aligned, ect... I HAVE INK lol but NOTHING is printing out on paper.... What is going on? How do i fix this... Its frustrating, i dont use this very often. Please help before i throw this out the window. Thank You

    Hello mansfield2014,
    Welcome to the HP Support Forums!
    It appears that your Deskjet 3056A will not print, but it will scan fine. Are you are able to copy with the printer, or is thank black also?
    Try following this guide: Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems. It seems to me, the printer inks could be dried up from not being used that much. The cleaning in the above guide should help with that.
    Best of luck.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP Officejet 4500 Wireless Printing Issues with Online Maps & Financial Institutions

    I have an HP Officejet 4500 Wireless printer that I have wireless connection to my HP G72 Laptop running Windows 7 (64 bit) with Internet Explorer 9.  I am having trouble printing online maps from either Bing Maps or Google Maps.  It seems the print jobs get stuck in the print que and always show an indefinite status of “Printing” in the que but never get printed.
    I’ve tested my other applications including Office 2010 and all other jobs seem to print just fine.  I do use the “Print” button located in each of the online Map sites (Bing, Google).  This is when the jobs get stuck.
    I do also have the HP Bing Bar installed with Smart Print.  The Smart Print feature seems to work with the online maps just fine (seems I’ll just use it instead).
    Another separate printing issue is that I can never get any of my online financial transactions to print from any of my online financial institutions with either the Internet 9 print features or the HP Bing Smart Print feature.  I can never get those to print (have to wait for the PDF statements to be available).
    Any ideas as to why I can print the maps or online financial transaction?  I get no error messages either.

     Hi,
    Please use the following tips/instructions to fix:
        http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
    Good luck.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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