Repeated reports of "Incompatible Software" at startup

Since upgrading from 10.6.2 to 10.6.3, Mac OS X has repeatedly announced as my Login Items are starting up ...
"*Incompatible Software*
Some of the software on your computer is incompatible with this version of Mac OS X."
I never saw this message with 10.6.2, and I can't imagine what I may have added recently that could be causing this.
There's an "Incompatible Software" folder at the root of my boot drive, but all it contains is a Read Me file that says ...
"Some of the software on your computer is incompatible with this version of Mac OS X. Because this software may cause problems with your computer, it has been moved. You can delete incompatible software that was moved."
How should I go about eliminating this annoying message?
-- Ward

This is all I know: http://support.apple.com/kb/ht3258 Delete the folder and restart. See if it brings up the dialog again.

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Screen Frozen while updating OS X and have INCOMPATIBLE SOFTWARE

I was updating to OS X and received message INCOMPATIBLE SOFTWARE -- It has been moved to Incompatible SOftware Folder, but the screen is FROZEN and I AM STUCK

Hi ParamountJon,
Thanks for visiting Apple Support Communities.
If your Mac stopped responding during an OS X update, first see if you can force quit unresponsive applications:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
If you're not able to force quit applications, you may need to restart the computer by holding down the power button. I recommend performing a Safe Boot when you start up again:
Mac OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
Safe Mode is a way to start up your Mac that performs certain checks and prevents certain software from automatically loading or opening.
To start up into Safe Mode (to Safe Boot), follow these steps.
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key.
The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
For more information about incompatible software, see this article:
OS X: About the incompatible software folder
http://support.apple.com/kb/ht3258
All the best,
Jeremy

Migrate to new iMac from old iMac and am getting 'incompatible software' message.

Im trying to migrate to new iMac from old iMac and am getting 'incompatible software' message. I'm not sure what to do- can I revert back to snow leopard from mavericks?

Hi Mark,
If you install Mavericks, or in your case migrate from an old computer running Snow Leopard (or an earlier version of Mac OS X) to one using Mavericks, some of your software that was designed to run on older computers may not function in the new OS. See this article -
OS X: About the incompatible software folder
http://support.apple.com/kb/HT3258
In particular -
If you see a message indicating that you can't use "this version" of an app, contact the software's vendor or visit their website to see if a later, compatible version of the app is available. If you purchased the software from the Mac App Store, use Software Update to see if an updated version is available there.
and
During installation, OS X moves known-incompatible software to a folder named "Incompatible Software" at the top level of the startup drive. If this folder is present on your Mac, see what applications are in it, then check for available updates. To obtain a newer version of an Apple app, check the Mac App Store, or visit the Apple Store website.
Regarding installing an older operating system on your new iMac, Apple does not support doing this, as described in this article -
Don't install a version of Mac OS X earlier than what came with your Mac
http://support.apple.com/kb/HT2186
Thanks for using Apple Support Communities.
Best,
Brett L

Stuck at the page of Incompatible Software

I completed the installation, and restarted. However, after logged in, it just stuck at the page of Incompatible Software. No response at all, even I tried to restart it again, but still...
What should I do now? Help~~~

Hi,
Did you check whether your ADS is running fine or not?
Go to transaction SA38 and run following reports:
FP_CHECK_DESTINATION_SERVICE
and FP_FP_TEST_IA_01.
Regards,
Amit Rai

Software Update Server, clients report "no new software available"

I have been running Software Update Service on my 10.5.8 (9L30) Xserve for a short time without any problems, updating about twenty 10.5.8 clients on the local network.
Recently the clients started reporting "no new software available" when running software update (GUI or command line), but updates were available on the Xserve:
# defaults write com.apple.SoftwareUpdate CatalogURL http://myserve.mydomain:8088/
# defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL http://myserve.mydomain:8088/
# softwareupdate --list
Software Update Tool
Copyright 2002-2007 Apple
No new software available.
When pointing the clients back to apple for updates, the update is available:
# defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL
# softwareupdate --list
Software Update Tool
Copyright 2002-2007 Apple
Software Update found the following new or updated software:
* iTunesX-9.0.1
iTunes (9.0.1), 87690K [recommended]
Clients can connect to port 8080 on the server, and the iTunes update has been downloaded to the server and is visible on the file system:
# "curl -s http://myserve.mydomain:8088/index.sucatalog iTunesX.tar
http://myserve:8088/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV6mR dq6RnVY/iTunesX.tar"
# ls -l /usr/share/swupd/html/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar
-rw-r--r-- 1 root wheel 54947840 Sep 22 16:20 /usr/share/swupd/html/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar
The /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db is extremely sparse after running the software update against the local Xserve:
# rm /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db
# softwareupdate --list
# strings /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db | tail
SQLite format 3
indexprotoprops_indexcfurl_cache_blobdata
CREATE INDEX protopropsindex ON cfurlcache_blob_data(entryID)P
Ytablesqlitesequencesqlitesequence
CREATE TABLE sqlite_sequence(name,seq)
[tablecfurlcache_blob_datacfurl_cache_blobdata
CREATE TABLE cfurlcache_blob_data(entryID INTEGER PRIMARY KEY, response_object BLOB, request_object BLOB,
receiver_data BLOB, proto_props BLOB, user_info BLOB)u
indexrequestkey_indexcfurl_cacheresponse
CREATE INDEX requestkeyindex ON cfurlcache_response(requestkey)r
indextimestamp_indexcfurl_cacheresponse
CREATE INDEX timestampindex ON cfurlcache_response(timestamp)
tablecfurlcache_schema_versioncfurl_cache_schemaversion
CREATE TABLE cfurlcache_schema_version(schemaversion INTEGER)
Wtablecfurlcache_responsecfurl_cacheresponse
CREATE TABLE cfurlcache_response(entryID INTEGER PRIMARY KEY AUTOINCREMENT UNIQUE,
version INTEGER, hash_value INTEGER, storage_policy INTEGER, request_key TEXT UNIQUE,
time_stamp NOT NULL DEFAULT CURRENT_TIMESTAMP)G
indexsqliteautoindex_cfurl_cache_response_1cfurl_cacheresponse
indexsqliteautoindex_cfurl_cache_response_2cfurl_cacheresponse
None of the XML data seen in the Cache.db file after running against Apple's update server is present.
Note, I did multi-home this server fairly recently to add an internal website on a different IP/URL, but I don't think that should have effected the SUS service, which is still available at the original IP/port. I am a Unix/Linux admin by training, so some of the OS X idiosyncrasies are still new to me, and I may not be aware of certain tools/commands that may be helpful in diagnosing this problem.
Thanks for your help in advance,
-Tom

Apologies for responding to my own post, but I believe I have found the issue and am replying with a solution for the benefit of others.
Upon reviewing my original post, I noticed that the curl request for the index.sucatalog was returning XML contents with URLs defined with only the hostname, not the FQDN, even though the CatalogURL was specified with a FQDN.
# curl -s http://myhostname.mydomain:8088/index.sucatalog | grep iTunesX.tar
<string>http://myhostname:8088/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar</string>
This change in URL may have arisen when multi-homing my Xserve for some reason. In my case, specifying the search domain field on the clients seems to have fixed the problem as the simple hostname in the URLs are now able to resolve without the domain.

Difference between Asset Intelligence 09A report and reports in the Software Metering folder

Dear all,
I can not seem to grasp the difference between Asset Intelligence 09x reports and reports in the Software Metering folder. Do they extract conclusions based on the same data and which data are those? I also have come to notice that there are occasional dicrepancies
between them. Why would this be?

Hi,
1. Software metering allows you to create a rule and meter application usage very granular, when it is started, how many times , how long it has been used e.t.c, Asset intellegence doesn't require you to create any rules it will only inventory start/stop
so you can get reports like "all computers that hasn't started a application in x days".
2.It depends on the license agreement for that application, but yes you can get how many has started a specific application within a timeframe.
3.No
Regards,
Jörgen
-- My System Center blog ccmexec.com -- Twitter
@ccmexec

Incompatible software - Can I redisplay list?

Is there a way to redisplay the list of incompatible software after I move off of that screen?

To identify the software on your MacBook that won't run under OS X 10.7, do this:
1) Pull down the Apple menu and select "About This Mac".
2) In the resulting window click on "More Info".
3) Scroll down until you see "Software" on the left.
4) If necessary, "open" the triangle next to "Software" to expand it.
5) Click on "Applications".
6) In the resulting display drag the column dividers to make the left-most columns narrower, allowing more columns to display.
7) Click on the "Kind" column header to order the list by that.
8) Scroll down until you find "Kind" values of "PowerPC". Those are the ones that won't run.

'Incompatible Software' folder

SL upgrade is safely in place, the incompatible apps/plugins are quarantined in the 'Incompatible Software' folder. In my case there are just 2 plists. Is it okay just to delete this folder?

[This trashy Apple read is likely to help you|http://support.apple.com/kb/HT1526].
8,958

Incompatible software list for Mountain Lion

Is there a list somewhere of incompatible software? It would be nice to know BEFORE Mountain Lion is installed.

http://roaringapps.com/apps:table

Report of Stolen Software

Hello,
I have been a long-time user of Photoshop, purchased CS when I took Photoshop training after attending one of Scott Kelby's seminars in San Francisco. I also purchased a copy of Photoshop Elements and used ito tutor and teach Spanish-speaking people at Sherwood Village Apartments for practice both in teaching and in speaking Spanish (I am now bilingual).
Two problems occurred. One, my apartment was burglarized and all my computer software and hardware were stolen. I reported it to the Salinas Police Department and a nice lady came out and took a report (4 pages), and then she informed me she was going on vacation and "would get right on it when she got back." I told Sergeant Henry Gomez of the Salinas Police Department that in all llikelihood, everything became "fenced" within a day, and I felt that as police detective work went, it left a bit to be desired.
Through Craigslist, I purchased what was purported to be an authentic, licensed disk of Adobe Creative Suite. When I went to register it (my other two products are duly registered), I learned it was an illegal copy. I kept a dialogue of the discussion I had with one of your representatives (I have an print-out of our chat), she told me that it was not a good copy and so I destroyed it.
Now, would you be so kind as to help me reptlace the stolen software? My faith in the police has been shattered. I am hoping that in light of the fact that I am both a historically registered user and that I reported software abuse immediately, that you might help me out.
Thank you,
Rod Guthrie
<Personal informatiom removed by Moderator>

Thanks for the very quick reply, and I will contact your company, possibly tomorrow (as this is Sunday).
I'm a bit of a oddball in that I have registered every piece of software I've bought from both Microsoft (my brother's kid is a VP there), and Adobe (as I'm an aspiring graphic artist and you are the best).
I'm willing to try software and use trials (and have not been successful with Photoshop....takes so long). What bugs me is trying to communicate with companies (Vonage was one real klinker) who do not show their carig by responding personally (and promptly) such as you have.
Thanks for being exceptional!
Rod Guthrie
Date: Sun, 3 Jun 2012 15:59:42 -0600
From: [email protected]
To: [email protected]
Subject: Report of Stolen Software
    Re: Report of Stolen Software
    created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Rodguthrie I would recommend contacting our support team regarding your current difficulties. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4462202#4462202
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     Start a new discussion in Trial Download & Install FAQ by email or at Adobe Forums
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Many of my System Preferences will no longer work after installing Mountain Lion. Software update, startup disk, iCloud, etc. no longer will launch. I keep getting a drop down window saying I must restart system preferences in order to use. No go!

Many of my System Preferences will no longer work after installing Mountain Lion. Software Update, Startup Disk, iCloud, Time Machine, Notifications, etc. no longer will launch even though they do show their icons in the system preferences window. I keep getting a drop down window saying I must restart system preferences in order to use with a "Cancel" or "OK" choice. After I click on "OK" the window just keeps reappearing with the same choices and the pane I wish to use still remains inoperative. Third party preference panes DO work.
Reinstalling OSX Mountain Lion did not help. Neither did throwing away preferences.plist.

Hi Jeff,
Tried to reply with my iPhone but not easy! Anyway, back on the laptop now. Yes the crash was bad but Tek support at Prism Sound was really good. In the end I rebuilt the whole system on a new disk which took a couple of days with all the plugins, softsynths etc.... but there seemed to be no alternative in my case, and this was agreed with Prism sound as being the only alternative left to me. I still don't really know what caused the crash but ML and Orpheus are both working fine now. Let's face it, you'll have to update at sometime..maybe best to pick some time between projects On balance, I suspect that my problems were unique to my system and that your installation will go ok.
Hope it goes well,
Rick

How to properly create a non-repeat report block?

Hi everyone,
I am trying to create a front page for my report. In the report data mode I have a query only return one record, so why that query in the data model showed as a group? <It has the query name - Q_1 on the top, and a group box at the bottom named G_xxxx.>
Second question is why i use the report block wizard to create the frontpage, the wizard forced me to select a group, otherwise it give warning/error message. I only want to select the client name and his address and no need to repeat <so the frame should use the non-repeatable frame right?>.
At the moment, I have two queries in the data model, first one is the "select" query which will only return one record for the report's front page, second query is a matrix (cross product) query for the main contents of my report. Both query has no link.
This is my first Oracle report so any suggestions are the most welcoming.
Thank you
Bryan
Edited by: Bryanevil on Apr 8, 2009 8:19 AM
Edited by: Bryanevil on Apr 8, 2009 8:26 AM

Thanks DC
Thats what I was thinking too. Is this the only way to create a non-repeatable frame; no wizard can be use for create non-repeatable report block? Why I am asking this is because I am lazy, dont want to add all the fields and labels one by one to the frame.
Secondly, in the data model, is there any way to create a query which the data model will not recognise it as a group query but a single record query?
Regards
Bryan

Why has Mountain Lion has moved Parallels 7 to the Incompatible Software folder even though this version is supposed to compatible?

I have Parallels Version 7.0.15094 but on upgrading to Mountain Lion it has been moved to the Incompatible Software folder. From what I've read Version 7 is supposed to be compatible so does anyone know why this has happened and what I can do to fix it?

I have the same version on my MBP and upgraded to Mountain Lion. It's right where it was before the upgrade. I would try to run it and see if it crashes. If you've had parallels for a while and followed the upgrade path, it may have left some loose baggage on an upgrade. I would back up the virtual machines and try a clean load. Check the parallels site. They seem to have most of the bases covered.

How to get a report on Installed Software Updates on client computers.

Hi, I'm working with a large company who plans to deploy mac's nationwide. ARD is what we will be using for remote management of the cient systems. My question is; how to get a report on Installed Software Updates on client computers.
Thanks in advance!

Hi,
Try this.
Go to SE16 give table input as T511
and select OPKEN / Operation indicator field input as A and execute.
This will give you output of wage types wich configured for deduction.

Folder "Incompatible Software"

Hi everyone:
There is a folder in my Macintosh HD called Incompatible Software with the following files: ConnectUSB.kext; helper.kext; hypervisor.kext; Parallels Image Tool.app; Pvsnet.kext; Pvsnic.kext; Read Me.rtf; and vmmain.kext.
All these files say the last time they were opened was Dec 2009 or before.
Is it necessary to keep these or can I trash them?
Thanks for any replies.

I would ask in the "Using Mac OS X Snow Leopard" forum, and direct your post to MacBook Pro fellow users. But yes, I would trash them while looking to upgrade software to latest version to be compatible with 10.6.4. (Parallels is now 6.0 and much nicer).
http://www.apple.com/support/macbookpro

Repeated reports of "Incompatible Software" at startup

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