Repeated "Unsupported file" errors

We are currently working with an iTunes site that has +not been published yet+ and have encountered numerous "Error: Unsupported file" messages. The files are .MOV with H.264 video, AAC audio, and range from 200-700MB in size (my understanding is that 1GB is the limit). In some instances, different files that are part of the same video series, and have the exact same compression settings, will produce different results—some will upload and some will not, despite being almost identical. What else could be preventing these videos from uploading?
Please let me know if there is additional technical information that would be helpful in resolving this issue.

Hello. W e are experiencing a similar issue. I have tried to upload a number of .mov files into an iTunes U course, all of which were created using the same settings in the same software (iMovie). I successfully uploaded these to a previous course, but in my new course (we migrated to a new version of our LMS) some upload and others upload most of the way and then show "Error: Unsupported File." The files use H.264 encoding and have a resolution of 320x240, at a bit rate of approximately 196 kbps; audio is encoded as AAC at 32 khz. In my current "group" (tab), I have seven files, all with identical specs, only four of which uploaded successfully; the others fail repeatedly. Here is a link to the feed for that group: https://deimos.apple.com/WebObjects/Core.woa/Feed/su.edu.7654378499.07654378507/ 4D06150C-7BD4-E434-A707-D957F28BFEA5%40su.edu/004dc3056783a9f36e102baa64634e57ed c48337046e354042fce4399bcf62c66f1a278bd4
please advise; need these to be posted very soon!

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Repeated "Unsupported file" errors

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