Repetitive crash, macbook with Retina, 2012

I am having a repetitive crash which I "think" may be associated with a specific website. The website is just a local news site "expressandstar.co.uk". Of course, I cannot be positive that the website is the main culprit or it is triggering another issue... The most recent crash was peculiar as when the macbook restarted the apple logo turned a very light blue, not happened before...
I will avoid the website, for sure, however, this seem to be a problem that has surfaced within the last few weeks and I'd like to know why this has started occurring. Also, that it is not a symptom of something more serious. If anyone has any ideas/suggestions/experience... please let me know.
Crash report below:
Anonymous UUID:       B3F61644-CC6B-7A07-9E05-287D5C3CA66C
Wed Jun 25 10:15:27 2014
panic(cpu 0 caller 0xffffff7f8a7b524b): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528, g3d BAR0 invalid"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.26/src/Appl eMuxControl/kext/AGCPowerManagement.cpp:1124
Backtrace (CPU 0), Frame : Return Address
0xffffff81f5cb3de0 : 0xffffff8008422fa9
0xffffff81f5cb3e60 : 0xffffff7f8a7b524b
0xffffff81f5cb3ea0 : 0xffffff7f8a7b7650
0xffffff81f5cb3ec0 : 0xffffff80088b2eab
0xffffff81f5cb3f20 : 0xffffff800844a23a
0xffffff81f5cb3fb0 : 0xffffff80084d7127
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.5.26)[B67CD59F-1344-37BC-8A9A-46D6D3DCA13D]@ 0xffffff7f8a7a9000->0xffffff7f8a7bcfff
            dependency: com.apple.driver.AppleGraphicsControl(3.5.26)[C0F9A79F-167E-3A68-873C-5CE17B97F B11]@0xffffff7f8a7a1000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f897a9000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f88abe000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f88df9000
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8a7a4000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:     0x0000000008200000
Kernel text base: 0xffffff8008400000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 343643150815
last loaded kext at 245926578285: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8a8c4000, size 65536)
last unloaded kext at 306208016556: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8a8c4000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs 2.0.2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.11
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 8.2.6
com.apple.driver.AppleHWAccess 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleIntelFramebufferCapri 8.2.6
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 677.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.20
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.iokit.IOAcceleratorFamily2 98.20
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

It appears that your rMBP is experiencing GPU issues.  I suggest an appointment at an Apple store genius bar for a FREE evaluation.  Bring the kernel panic report with you.
Cao.

Similar Messages

  • Connecting 4k monitor to Macbook Pro retina 2012 mid

    I tried to connect to Macbook Pro retina 2012 mid 15 inch 2.7GHZ model. Initially I connected using HDMI to 3840x2160 at 30 hz. I casually changed the resolution to 1080 p from scaled option. Now I no more get the option of scaling to 4k. I am unsure what is the issue over it. When I log into my windows. I am able to log in with my original 4k resolution in 30 HZ. Any guidance would be really great.
    2) I read a few forums regarding 4k with 60hz external monitor connection for macbook pro retina 2012 mid. But I couldn't get a clear solution whether it is possible or not. Would be great if someone can show lights on this too.

    jcannizzo wrote:
    1- does Apple ever do exchanges for newly released products?  I bought my MacBook in jan they came out with new in mar.
    If you purchased the product from Apple, not a third party, you have 14 days from the date of purchase to return it for a refund or exchange.  You are well past that.
    2- if and when Apple comes out with a 4k or 5k thunderbolt display, will it be backwards compatible with my MacBook sich that I can't get the resolutions and 60mhz?
    I do not have an answer to that and the Terms of Use for these forums discourages from speculating what Apple may or may not do in the future.  Having said that, from a practical business standpoint, backwards compatibility would be a sensible approach.  It has been done so in many areas in the past.
    Ciao.

  • Does your Macbook with Retina make a small (very quiet) fuse-like sound during start-ups?

    Dear fellow Macbook (preferable with retina users!) users!
    Whenever I press the power button to start up my Macbook with Retina (Mid-2012), I hear this very faint fuse-like (cannot describe it any better, sorry!) coming from the top (I think the top-right) section of my keyboard. I can hear it every time I press the power button, it doesn't matter whether it is turned off or on sleep mode but I can always hear this weird fuse-like noise. I was wondering if anyone else hears this noise?
    I don't think it is an software issue. Please some enlighten me?
    Thank you.

    I have no idea what you men by " fuse-like  " sound. fuses  do not make a sound. Or do you mean a burning fuse like used in the old days for dynamite?

  • Mountain Lion FREE update for MacBook Pro Retina 2012

    Hello, looking for an honest support.. I bought my Macbook Pro Retina 2012 on this 15 July 2012 from Apple's authorised premium reseller of Bangladesh (Executive Machines Ltd.).. I just knew & saw yesterday that Mountain Lion was published & it is FREE for the buyers who bought the new qualifying machine (as my one is!).. so I just followed the apple.com eligible link and provided my details (address of my current residence which happens to be "Bangladesh", country, city & my valid macbook pro "serial number"..).. after that received a claim reference number mentioning that the FREE redeem code will be emailed to me after checking my claim has been validated.. but after carefully going through that eligibility link I noticed that claims are not eligible for outside US/ Canada.. and now I've provided my serial number & it has been used! and moreover, I did not recieve any email notification from Apple even after 24+ hours!.. what should I do now? .. do I need to buy this Mountain Lion once again even after I am eligible for the FREE update as Apple mentioned before or I just lost my free redeem opportunity as I bought it from outside US (event though from Apple's authorised reseller!!)?? please need honest suggestion..

    kurstelle wrote:
    can i make a dmg file right after download? its really really long when using recovery and my ml from the regular macbook pro is not compatible with the retina and im not sure why it works well with other macs except for this one.  thanks so much. having a headache now on how to make it work.
    As you can only get OS X from Internet Recovery, you can't get the OS X Mountain Lion stored on the HDD and make a bootable volume with it. Also, you can't install the OS X version you have on your other Mac because the hardware of this MacBook Pro with Retina display isn't compatible with that OS X version.
    In your case, reinstall OS X and see what happens. If you can't reinstall OS X, take the computer to an Apple Store because you can't do anything with that MacBook Pro now

  • Macbook Pro Retina 2012 shuts down when selecting Recovery HD !!

    Hello guys,
    I tried to reboot my macbook pro retina 2012 and I held down "Option" key while my macbook was restarting but it won't be able to access into the Disc Utility Menu.
    So I really need help to get my macbook format the hard drive, reinstall OS 10.x.x ( any suggestion?). Thank you for reading my post and I look forward a good answer.

    Restart the computer and hold down the COMMAND and R keys to boot from the Recovery HD. If that does not work, then you either have a defective Recovery HD or a failing hard drive.
    What you can do is this:
    Install Mavericks, Lion/Mountain Lion Using Internet Recovery
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Internet Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
    Partition and Format the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    This should restore the version of OS X originally pre-installed on the computer.

  • I have Problem with my new macbook with Retina display

    my new macbook with Retina display i have Problems
    (Suddenly Stuck) stop working don't thing move even mouse even caps lock light in keyboard it not work it is totally Stuck till shutdown it from keyboard and restart

    Hmm sounds like a saved application state issue and memory related.. I hate to ask are these graphic intensive apps. ?? games ??
    Try these two things and restart if it still occurs then i recommend contacting AppleCare
    disable the Resume and App Restore feature completely in Mac OS X 10.7.
    Launch System Preferences and click on the “General” icon
    At the bottom of the “Number of recent items” list, uncheck the checkbox next to “Restore windows when quitting and re-opening apps”
    - Click on the Apple on the top left. Choose shutdown "Uncheck" Reopen windows when logging back in
    **use your mac normally just like you were if the issue reoccurs then contact AppleCare..  Enjoy..

  • MacBook vs. MacBook with retina

    I can't decide between The MacBook Pro or The MacBook Pro with retina display. I love the retina but I really would live to be able to use CDs on it. Is there anyway to get a CD user thing on The MacBook with retina?

    You can purchase an external optical drive to use CDs/DVDs/even BluRays on your MBP (with or without retina).  Generally availabel for less than $100 USD for teh CD/DVD options, and not much over $100 USD for the BluRay  drives...

  • MacBook with retina display worth it?

    I'll be a college student next year and am ecstatic that I am required to have a MacBook pro. My intended major of industrial design recommends that I have at least 500GB of storage and FireWire capability. 
    I really like the new MacBook with retina display because the screen displays text, photos, videos, etc. with an extremely noticeable (at least to me) definition, which I feel is perfect for art and design. I also like how it is thinner and a tiny bit lighter than the Non-retina MacBook pro, making it easier to to carry around Syracuse's large campus. My only concern is that if I go with The standard model of the Retina display, I'll be paying quite a hefty sum, and still won't have the hard drive size I need. I have no problem paying more to get what I need, but my urgent questions are as follows:
    1) Is the higher price ($2800) MacBook with Retina display worth it?
    2) Would I be able to upgrade anything (Hard Drive Size, RAM, battery life, etc.) after I purchase the MacBook by sending it to apple or some other retailer?
    3) Is it inconvenient to not have an optical drive? 
    4) How is the battery life?
    5) Is it possible to have a retina display installed on a MacBook pro that does not originally have one?
    6) How easy is it to switch from a PC to a Mac? 
    If any or all (1, 2, and 3 most importantly) of these questions could be answered I would really appreciate it, I would also love to have any other advice on this topic.
    Thank You!

    Read below:
    reidster94 wrote:
    I'll be a college student next year and am ecstatic that I am required to have a MacBook pro. My intended major of industrial design recommends that I have at least 500GB of storage and FireWire capability.
    Buy one of the other MacBook Pros.
    I really like the new MacBook with retina display because the screen displays text, photos, videos, etc. with an extremely noticeable (at least to me) definition, which I feel is perfect for art and design. I also like how it is thinner and a tiny bit lighter than the Non-retina MacBook pro, making it easier to to carry around Syracuse's large campus. My only concern is that if I go with The standard model of the Retina display, I'll be paying quite a hefty sum, and still won't have the hard drive size I need. I have no problem paying more to get what I need, but my urgent questions are as follows:
    If you are worrying about cost: you cannot afford it. This so called Pro MacBook has only 1GB of VRAM when even an ugly DELL has 2GB using the same GPU. For some reason, proably due to heat it had to be downgraded to 1GB of VRAM which in the Mobile Workstation world is considered rock bottom and means you will be buying a GPU that is already date and underpowered.
    1) Is the higher price ($2800) MacBook with Retina display worth it?
    It's really only useful if you have clients who are impressed you can afford it. Plasma Blue Ray is set at 1920X1080 and until HD is 4K no one will see what you see.
    2) Would I be able to upgrade anything (Hard Drive Size, RAM, battery life, etc.) after I purchase the MacBook by sending it to apple or some other retailer?
    NO, maybe sometime in the future a thrid party will construct an SSD that is compatible but it will be very, very expensive.
    3) Is it inconvenient to not have an optical drive?
    YES, you do not really need it these days and can easily use the external DVD drive.
    4) How is the battery life?
    Considering it's ok but not as good as the other MBP.
    5) Is it possible to have a retina display installed on a MacBook pro that does not originally have one?
    NO
    6) How easy is it to switch from a PC to a Mac?
    EASY.
    If any or all (1, 2, and 3 most importantly) of these questions could be answered I would really appreciate it, I would also love to have any other advice on this topic.
    Thank You!

  • How do i clean the screen of my macbook with retina display?

    how do i clean the screen of my macbook with retina display?

    To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen the included cleaning cloth with just water and wipe the screen. Do not spray liquid directly onto the screen.
    Important: The bottom case of the MacBook (13-inch, Late 2009) and MacBook (13-inch, Mid 2010) uses a soft nonslip material. Use a 3M Gray Microfiber or soft dye-free, lint-free cloth to clean the bottom case.
    http://support.apple.com/kb/ts1544

  • I have a macbook with retina display and when i use it, it gets hot on the bottom is this normal?

    When i use my macbook it gets hot on the bottom is this normal?

    If you're talking about the "new" MacBook with retina display, it's normal (Especially when you're playing games or watching a movie) and like Stark_Hu said, it will start displaying the temperature warnings, slow the processor, and try to regain normal temperatures. I actually had that happen to me while I was playing the Sims 4 while having 3 Pages documents and 5 or so Safari pages open.
    Now if you're talking about the Retina MacBook Pro, I would clean out the fan ports and everything because that doesn't seem too normal!

  • I have a student Visa. I wanted to purchase the new macbook with retina display. Can i clam a VAT refund?

    I have a student Visa. I wanted to purchase the new macbook with retina display. Can i clam a VAT refund?

    When I go to europe and head back to the states I can go to customs at their airport i.e france, italy or germany and get VAT refund for all the purchases I made. It does not work the other way around. purchase in the US heading back to europe as far as I know but you can ask US customs at the airport if they do such thing, just make sure you have copies of your receipts.

  • Problems with timeline for PE 11 on Macbook with Retina Display

    When I use the expert timeline mode in PE 11 on Macbook with Retina Display, it zooms in excessively, to the point where I can't tell where I am.  It makes the timeline unusable.  I tried the fix that Adobe recommends, which involves replacing a HandlerTimelineFramework file.  This didn't work.  Any help would be much appreciated!

    aynteacher
    This has been a continuing problem, sometimes even with the Adobe fix in the Adobe Tech Note.
    I recall seeing a recent case of this that was finally resolved by Adobe. You may have to contact Adobe directly on this one.
    But let me see if I can find the thread that "I think" that I recall.
    Have you atempted to contact Adobe directly on this matter?
    To be continued....
    ATR

  • My Macbook Pro Retina 2012 is running very slow and gives me frequent speed problems.

    So, I've noticed it happen gradually for about a year now. It started with just minor but not significant delays in opening up programs, but I didn't mind it because the computer was still fast compared to a PC, which is what I used to use before this Macbook. I got this macbook in 2012, and luckily I still have a warranty, but it'll close soon.
    Right now, some problems include:
    1)
    2) Shutting down and turning on the computer is slow (sorry no picture on this one). When I first bought this mac, and until about a year ago, whenever I turn it on/off it would do it instantly. But now, there is a bit of a delay when turning off. The screen seems to just freeze at a certain frame, stays that way for a few seconds (longer when turning it off right after playing a game or two-- don't worry they're compatible with Mac OS), and then shuts off. And when it's frozen at that frame time, you can still see the background materials because they're only faded away. You know what I'm talking about-- Macbook turns out when turning off and then shuts down. So, much of the screen is white, but you can still see the screen prior to the shut down faded.
    3) Internet is running extremely slow. When I check my speed at speedtest.net, I get around 47 mbps on bad days and 53-ish on good days (download speed)
    EtreCheck results are here:
    EtreCheck version: 2.1.8 (121)
    Report generated March 24, 2015 at 7:13:26 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (Retina, Mid 2012) (Verified)
        MacBook Pro - model: MacBookPro10,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        8 GB RAM Not upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 411
    Video Information: ℹ️
        Intel HD Graphics 4000
        NVIDIA GeForce GT 650M - VRAM: 1024 MB
            Color LCD spdisplays_2880x1800Retina
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 10:53:8
    Disk Information: ℹ️
        APPLE SSD SM256E disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Boot OS X (disk0s3) <not mounted> : 650 MB
            Moon Cheol (disk1) / : 249.80 GB (67.32 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Logitech Lenovo USB Optical Mouse
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hypervisor (10.1.0 28600 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (10.1.0 28600 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (10.1.0 28600 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.vnic (10.1.0 28600 - SDK 10.7) [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.nero.HSMMonitor.plist [Click for support]
        [failed]    com.valvesoftware.steamclean.plist [Click for support]
    User Login Items: ℹ️
        Steam    UNKNOWN  (missing value)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.235 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
        Default Browser: Version: 600 - SDK 10.10
    Safari Extensions: ℹ️
        Open in Internet Explorer
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            22%    WindowServer
             3%    quicklookd
             2%    Dock
             2%    hidd
             1%    Google Chrome
    Top Processes by Memory: ℹ️
        455 MB    softwareupdated
        258 MB    Google Chrome
        151 MB    Google Chrome Helper
        137 MB    WindowServer
        77 MB    Finder
    Virtual Memory Information: ℹ️
        3.39 GB    Free RAM
        3.24 GB    Active RAM
        848 MB    Inactive RAM
        1.11 GB    Wired RAM
        13.63 GB    Page-ins
        61 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 24, 2015, 06:32:54 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-24-063254_[ redacted].crash
        Mar 23, 2015, 08:20:04 PM    Self test - passed
        Mar 23, 2015, 04:35:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-23-043514_[ redacted].crash
        Mar 22, 2015, 08:38:53 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-203853_[ redacted].crash
        Mar 22, 2015, 03:00:50 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-030050_[ redacted].crash
        Mar 21, 2015, 03:34:12 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-21-153412_[ redacted].crash
    Resetting computer to factory conditions doesn't work, time-machine didn't work, and clearing more storage space didn't work either. I would like to get this problem fixed before my warranty runs out. Thanks for reading and any sort of help will be appreciated!

    Do you know of any specific tasks or situations that cause it to perform poorly? If so, make a note of those and demonstrate them for Apple. Do NOT, under any circumstances, restart the machine. You want it at its worst when you take it in. If you try to do any of those magic resets, it may just reset things just long enough for Apple to proclaim it healthy. If Apple does that anyway, then there are plenty of opportunities to try those things later after your warranty has expired.
    I wish I knew exactly when it does this, but it doesn't always happen. It sometimes does, and sometimes doesn't. I thought about this, too. But the problem is that it's really hard to catch a time or figure out what causes these symptoms to occur. I haven't taken it to Apple because I thought it'll just be a waste of time because they'll probably say that it's healthy so they don't have to put any money/effort to try and fix it...

  • Installing crashes Macbook Pro Retina

    Hi,
    I'm desperatly trying to install PS 6 on my new Macbook Pro Retina.  But the installer always stops at 80% and crashes the computer.  I have to switch it off and on.  Didn't get any error message (well, haven't found any yet ...).
    Any idea or hints?
    Cheers,
    Heiner

    Hi,
    the tail of the log is this:
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{4482EF4A-376B-46DE-9B17-E377232328E0}] took 2321 milliseconds (2.321 seconds) DTR = 1.7234 KBPS (0.001683 MBPS)
    User specified overrideFile:
    Successfully updated the csu inventory for {4482EF4A-376B-46DE-9B17-E377232328E0} PDF Settings CS6 11.0.0.0 return values 0:0
    Calling the custom action code for post-repair for payload {4482EF4A-376B-46DE-9B17-E377232328E0} PDF Settings CS6 11.0.0.0
    Calling the custom action code for pre-repair for payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} Adobe ExtendScript Toolkit CS6 3.8.0.0
    ::START TIMER:: [Payload Operation :{50F5A7C9-1E43-4860-AED8-7F8722691F17}]
    Initializing the INSTALLDIR with PDB data for payload {50F5A7C9-1E43-4860-AED8-7F8722691F17}
    Located the INSTALLDIR for payload '{50F5A7C9-1E43-4860-AED8-7F8722691F17} Adobe ExtendScript Toolkit CS6 3.8.0.0' : '/Applications/Utilities/Adobe Utilities-CS6.localized/ExtendScript Toolkit CS6'
    [       1] Tue Sep 25 21:55:58 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadUninstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Session {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} modify request for AdobeCode: {50F5A7C9-1E43-4860-AED8-7F8722691F17}
    Effective AdobeCode for: {50F5A7C9-1E43-4860-AED8-7F8722691F17} is {50F5A7C9-1E43-4860-AED8-7F8722691F17}
    Session includes local copy of payload for repair source
    Repair payload source package: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeExtendScriptToolkit3.8.0-mul/AdobeExtendScriptToolkit3.8.0-mul.dmg
    Payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} Adobe ExtendScript Toolkit CS6 3.8.0.0: Calling ARKEngine from path /Users/heiner/Applications/Adobe/OOBE/PDApp/DECore/DE6/resources
    [       1] Tue Sep 25 21:55:59 2012  INFO
    Beginning installation for payload at /private/tmp/.tempdirC7B01p1W/Install.db
    [       1] Tue Sep 25 21:56:00 2012  INFO
    Evaluating condition# 1(Seq 138)
    Condition failed(Seq 138)
    Evaluating condition# 2(Seq 142)
    Condition failed(Seq 142)
    [       1] Tue Sep 25 21:56:01 2012  INFO
    Completing installation for payload at /private/tmp/.tempdirC7B01p1W/Install.db
    UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{50F5A7C9-1E43-4860-AED8-7F8722691F17}.db
    Physical payload repair result:0
    [       0] Tue Sep 25 21:56:01 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{50F5A7C9-1E43-4860-AED8-7F8722691F17}] took 2625 milliseconds (2.625 seconds) DTR = 144.762 KBPS (0.141369 MBPS)
    User specified overrideFile:
    Successfully updated the csu inventory for {50F5A7C9-1E43-4860-AED8-7F8722691F17} Adobe ExtendScript Toolkit CS6 3.8.0.0 return values 0:0
    Calling the custom action code for post-repair for payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} Adobe ExtendScript Toolkit CS6 3.8.0.0
    Calling the custom action code for pre-repair for payload {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0
    ::START TIMER:: [Payload Operation :{97BA0109-F6BE-4F50-8904-C19442D7216E}]
    Initializing the INSTALLDIR with PDB data for payload {97BA0109-F6BE-4F50-8904-C19442D7216E}
    Located the INSTALLDIR for payload '{97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0' : '/Applications'
    [       1] Tue Sep 25 21:56:01 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadUninstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Session {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} modify request for AdobeCode: {97BA0109-F6BE-4F50-8904-C19442D7216E}
    Effective AdobeCode for: {97BA0109-F6BE-4F50-8904-C19442D7216E} is {97BA0109-F6BE-4F50-8904-C19442D7216E}
    Session includes local copy of payload for repair source
    Repair payload source package: /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeBridge5-mul/AdobeBridge5-mul.dmg
    Payload {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0: Calling ARKEngine from path /Users/heiner/Applications/Adobe/OOBE/PDApp/DECore/DE6/resources
    [       1] Tue Sep 25 21:56:02 2012  INFO
    Beginning installation for payload at /private/tmp/.tempdirwkO9jSmj/Install.db
    I can't see any strange error messages or warning.

  • MacBook Pro Retina 2012 sudden reboots

    I have a little problem with my MacBook now (Retina Mid 2012 15"). It sometimes, completely randomly, reboots, that is it stops responding, while looping the audio of about last second and then reboots. It runs on the latest version of OS X Yosemite.
    The weird thing is it does not display anything like "Your computer had to restart because of a problem" and the logs do not contain a single clue of what could have caused this problem. It also does not contain any panic logs or anything. Previously it would only happen once a week, now it happen two days in a row. I tried resetting the SMC and the PRAM, but it still continues crashing.

    Hello....
    a couple hours ago Ive read an article, which was written,that the Macbook Pro Retina from mid 2012 till end of 2014 have a hardware problem concerning ur behavior of ur macbook. Sudden reboots,stop to responding,  unable to play videos correctly and symptoms of seeing of blurry pics. Resolution of these problems require to contact apple at the applestore and make an arrangement with them to repair that hardware problem. Of course as a gesture of good will from apple. Im using a macbook pro retina mid 2012 have not these symptoms but at my next stop near an applestore i gonna check the macbook just in case.
    Think that is exactly what happened to u and apple gonna fix this.
    regard
    geronimo

Maybe you are looking for

  • Stock value and qty on particular date.

    Hi All. Could you  you guide me in which transcation I will get the report of existing stock value and qty for a particular valution class  on particular date like 15 Apr 2009.There is a transaction MB5B similar to my requirement  but there is no Val

  • How to serialize a binary tree object

    HI Friends, This is the problem............................. I got a binary Tree Program with root (object ) containing the elements in the tree. I got a server which performs insertions and deletions in the root. Once it has got the operations right

  • How do I mark all mail as read

    iPad mail shows hundreds of unread eamils but no messages have teh blue dot showing unread.  this happened when updated to IOS 7.  How do I reset to have no unread messages?

  • DW CS3 crashes when opening one particular file

    I'm using DW CS3 on Mac OSX.  I have a huge website built in php.  Today after making minor changes to a page, adding one recordset, DW crashes every time I try to open just that page.  Everything else is working okay.  Can that page be corrupt?  Cau

  • TS3899 My in mail has stopped working... Last mail I got was Saturday. Seems I can send but not receive

    My receive email is not working. Hasn't received anything since Saturday Any ideas? I have deleted my .me account and then re installed but still nothing Could there be storage issue? I have 7 GB cloud storage left? Just need to access important mail