Repiar and Service Order

Can someone please explain step by step procedure involved in dealing Repair Orders and Service Orders from customers.
I understand it is integrated with Sales and Distribution but please explain simple terms and transaction flow and key parameters and master data involved. Thanks in advance

Hi,
[Repair & Service Orders|http://help.sap.com/saphelp_46c/helpdata/en/e6/4a8df09e0311d189b70000e829fbbd/frameset.htm]
Regards,
Maheswaran.

Similar Messages

  • Contract , scheduling agreement and service order

    Hi all,
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    Pls explain me elaborately.
    pls explain me steps for creating contract or scheduling agreement and service order..........................
    points to be rewarded.
    Regards,
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    Hi,
    Contract is outline purchasing agreement where you have a contract with the vendor,may be a for a predetermined quantity or predefined value. So everytime you need the matl,  you need to make PO ref the contract asking for the delivery of the matl. In such instance when PO is ref with contract its called contract release orders or call off orders. So Process are ME01, ME11, ME31K with aggnrement type, ME51,ME21 & MIGO,
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    For more follow the links;
    For more follow the link;
    http://esoadocu.sap.com/socoview(bD1lbiZjPTgwMCZkPW1pbg==)/render.asp?packageid=DBBB6D8AA3B382F191E0000F20F64781&id=EB65A89F1AFD4C46AB61C6161BAF
    http://www.sap-img.com/sap-sd/sap-sd-scheduling-agreement-vs-contract.htm
    http://www.copacustomhelp.state.pa.us/infopak/nav/procurement/contracting/file1499/index.htm
    http://www.sap-img.com/materials/what-is-outline-and-scheduling-agreement.htm
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  • Problem with sales order and Service order

    Dear Guru's
    We have a real problem with sales orders and service orders and how we treat these. For a project that uses a WBS, it's not a problem to manipulate SAP to give us a list of shortages (orders with no or limited supply) for each order, but for some reason our after sales orders and our service orders do not work this way.
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    Deethya.

    CLOSED

  • Service prod in service contract and service order thro RRB!

    Hi,
    I have service contract with service product say Rep_service with 1 Hr rate as 100 USD in place for a particular equipment with serial number.
    I have received a complaint now I am raising a service order SM01 service order with contract
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    And my service order settles to service contract.
    I think when service contract is in place then to generate billing I will use only service contract as reference.
    Please suggest me how to go about it.
    Kindly if possible give me some link to documents.
    Regards,
    N.Nagaraju

    Hi Nagaraju,
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    Secondly, while maintaining DIP profile, you can use different material from the one used in contract. Just make sure that it gives explanation as to what service was performed so that customer will understand the invoice.
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    Aaditya.

  • Service Notification and service order in ISU

    Dear's
    I want to know that how to configure Service notification and service order in ISU and in ISU their is any posibility if i put a note with meter reading the notification is auto genrate?
    Witing for your positive responce
    Regards,
    Syed Zahoor Ahmed

    Check out [Work Management Help for ISU|http://help.sap.com/saphelp_utilities472/helpdata/en/c6/4dc955eafc11d18a030000e829fbbd/frameset.htm].
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  • How are contract and service order related....urgent

    Hi all
    I am ABAP consultant...
    I am working on Service contract Cost Management threshold alert report...
    I want clear idea as to how are contract and service order related....
    BAsed on contract type and contract start and ,end date,sold to party....
    i need to get contract ,item , service order no: , and i have to calculate <b>INTERNAL ,EXTERNAL LABOUR, INTERNAL,EXTERNAL material COST</b>
    plz help me out...
    Thanks in advance,
    Madhavi.

    Dear Madhavi,
    http://www.erpgenie.com/abap/tables_sd.htm
    VBFA Sales Document Flow
    KONV Conditions for Transaction Data
    KONP Conditions for Items
    LIKP Delivery Header Data
    LIPS Delivery: Item data
    VBAK Sales Document: Header Data
    VBAP Sales Document: Item Data
    VBBE Sales Requirements: Individual Records
    VBEH Schedule line history
    VBEP Sales Document: Schedule Line Data
    VBLB Sales document: Release order data
    VBLK SD Document: Delivery Note Header
    VBPA Sales Document: Partner
    VBRK Billing: Header Data
    VBRP Billing: Item Data
    VBUK Sales Document: Header Status and Administrative Data
    VBUP Sales Document: Item Status
    VEKP Handling Unit - Header Table
    VEPO Packing: Handling Unit Item (Contents)
    VEPVG Delivery Due Index
    Also, go through:
    http://www.erpgenie.com/abap/tables.htm
    Regards,
    Naveen.

  • SAME LAYOUT with different heading for invoice and service order invoice

    Hi,
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    Anik

    Hi,
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  • Production and Service order Release Log updation

    Hi,
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    I have a requirements to add new custom logs to the production and service order release process.
    sudha

    As far as I know the standard behaviour is that the PR is created upon order save and not upon the status of the order or items changing to released.
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  • Archive service notification and service orders

    Hello
    We need to remove few service notification and service orders from the system.These were created by mistake and now we want to remove those orders and notificaiton from the system
    Please explain with required transactions.
    Regards
    Santosh

    Check preconditions for archiving notification :
    1) The notification has been marked as u201Ccompletedu201D in Change Notification.
    To archive notifications, go to transaction SARA. The archiving object for Notification is NM_QMEL.
    Click on the Write button in the initial screen of Archive Administration to start an archive session of archiving notifications.
    RQARCNMA u2013 Archive Notifications
    RQARCNMD u2013 Delete Notifications
    hope that your problem will be solved.

  • Costing for Maintenance- and Service Orders

    hi
    Can any one tell me the Configuration steps for Costing for Maintenance- and Service Orders.
    Kindly please guide me.
    regards,
    R.Ramakrishnaraj

    Hi,
    Please go through below mentioned threads.
    Re: Activity Costing
    Re: PM order costing.
    Re: Planned cost not getting displayed in Maintenance Order
    Re: Costs not appearing in service order
    There are many threads available for Costing. Please search in the threads.
    Regards,
    Maheswaran.

  • Diff. between Sales order and Service order

    Hi Gurus,
    Can anybody tell me what is the diff. between sales and service order? What are the customization settings will be different for the sales and service order?
    Thanks in advance

    Hi Devi,
    Both are two different scenarios. But both are transactions having different purpose.
    Sales order comes to the picture when ever any product or service are going to sale. Service order comes to the picture either after sales order processing, when ever any damage happened to the product or replacement required or in order to return the product. or Service sales scenario.
    For Configuration settings please refer the Best Practices Configuration guides.
    If any clarification please revert...
    Reward if it helps
    Johnny.

  • Difference between sales order and service order?

    Hi Gurus
    Whatu2019s the Difference between sales order and service order?
    Thanks.
    Kumar

    Check below help link for defination and difference in Sales and Service order.
    http://help.sap.com/saphelp_crm70/helpdata/en/17/99fb62928c46c28c10f3ebc52fdfa8/frameset.htm
    http://help.sap.com/saphelp_crm70/helpdata/en/ce/6874bcf29742c395c5e5fae19a0c68/frameset.htm

  • Replicating Service contracts and Service orders from ECC 6.0 to CRM 2007

    Hi CRM Gurus,
        How can we replicate Service contracts and Service orders from ECC 6.0 and CRM 2007. Any pointers to do this?
    Please let me know.
    Best regards,
    Vinay

    Vinay,
    I dont think you need any Middleware adaptor objects for CRM Request download .
    You need to create a request in CRM using R3AR2 . Here you need to provide the R/3 table name and field name to download the service document along with Document ID
    You can monitor your request download in txn R3AR4.
    But as MCG rightly told , you should have done all requried customized settigns before downloading service documents .
    Regards
    Dinesh

  • Difference between Project call off order and Service order

    Hi,can anyone please explain to me the
    Difference between Project call off order and Service order
    Thanks,
    SS

    Hi SS.
    Please post your query to Project System (PS forum for getting quicker answers.
    /community [original link is broken]
    Yuo may please close this thread.
    Regards
    Datta

  • Difference between service request and service order

    hi all,
    What is the differnce between service request and service order? when to use what?
    Thanks
    Raghav

    Service Order -> "You use service orders to record the details of a one-off service agreed upon by a service provider and a service recipient. Service orders contain all the information needed to plan, execute, and bill for a service."
    Service Request -> "You use service request management to reliably submit, dispatch, approve, monitor, and fulfill requests for service by your customers. Service requests can be used internally by companies where a department delivers services, for example, in shared service center scenarios, as well as in external customer-facing scenarios.
    Service requests can be logged through a service desk, directly by the service personnel, or by the users themselves into the system and then, if necessary, can be dispatched to the appropriate personnel for service delivery."
    Taken from http://help.sap.com/
    Rg,
    Harshit

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