Replace broken iPhone 4...

I once turned in a iPhone 4 with a broken screen and paid $149 for a new one in the Apple Store.
Now we've had the same problem with another member of the family.
Does anyone know if I can replace an iPhone 4 for something else in the store? Like an iPod Touch?
If so, how much would it cost? Thanks! Amanda

Replacement is exact same model, color, and capacity.
You can purchase an iPod touch or whatever you like.

Similar Messages

HT201303 I replaced broken iPhone and cant download from itunes store because i dont remember security questions

I replaced broken iPhone and now I cant download purchases from iTunes because I dont remember answers to security questions? I have never had to enter answers before. Anyone know how to fix this?

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

Does apple replace broken iPhone charges?

Does apple replace broken charger wires?

Apple will replace the cable that came with the iphone if it is defective and within the warranty period.
They will not replaced damaged cables

Does Apple replace broken iPhone out of warranty?

My iPhone 3G which i bought from ebay about a year ago broke 2 weeks ago. It wouldn't turn on all of sudden and not get recognized by computer, pressing the home and power button did nothing. After a week it turned on but i noticed the home, power button and wifi don't work at all. I restored the iPhone and it didn't fix the problem so i think it is a hardware problem. Im in UK and the nearest Apple store is like 20 miles far from me so i can't go there and talk to them.
Will Apple replace my iPhone at a cost?

Try here, for service options:
https://selfsolve.apple.com/GetWarranty.do
Or call:
(44) 0844 209 0611 (there will be a charge will calling this number from a landline)

Replace broken iPhone 4s

Yesterday while in a LifeProof case my iPhone 4s front screen shattered. I have been told that since it was in the LifeProof case that Apple with replace it for free. Is this true? Or what can I do to get it replaced?

Apple doesn't "let' someone make a case for their devices, they do not have that authority so why should Apple be liable if someone else's product does not work? Since they have no input on how the case is made why would they be liable if it doesn't work?
I have no idea what the warranty is on Lifeproof cases, read yours and see what coverage they provide. Then avail yourself of whatever is available through them.
I buy the AppleCare plan anyway to extend coverage of manufacturing defects to 2 years so for me it is only $49 for the replacement. I don't have my iPhone 5 in a case, haven't found one yet that I like.

Replace broken iphone (its warrantied under my friends name though)

i just got the iphone from him today for free since i guess he didnt know what to do with it anymore.
i was wondering if i could take it to the apple store in my city and just pay the 250$ straight forward to get the phone replaced without apple doing a serial number check and finding its not in my name
Message was edited by: linked

No. Check some links here. There are a lot of places repairing iPhones. You should get it fixed for less than $250.00.
-Bmer
Mac Owners Support Group - Join us @ MacOSG.com
  Mac611 Mobile Mac Support - about.Mac611.com
   iTunes:MacOSG Podcast | YouTube.MacOSG.com
                   An Apple User Group 
Have an iPhone or iPod touch? Enter Mac611.com in Safari on it for 'mobile Mac support.'

Does apple replace broken iPhone 4's at a reasonable cost?

My phone is completely broken, smashed front screen and won't turn on. Will apple replace it at a reasonable cost? Or do I have to buy a new one?

They offer an out-of-warranty replacement for a fee which is a fraction of the price of a new phone. $149 in the US, I believe, as an example. Conditions apply,

Does apple replace broken iphone chargers for free?

my iphone charger stopped charging and i was wondering what apple does about that

Pick your country in the drop down menu
on here
http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one
You will find details of how to set up service depending on your country

Apple recently replaced my broken iPhone 5 with a new one. I backed up all my stuff in iCloud. When I set up the new phone I apparently used a back up from an earlier date. Now I am missing some of my stuff. How do I go back and use the most current I cln

Apple recently replaced my broken iPhone 5 with a new one. I backed up the contents of my phone with iCloud.
When setting up my new phone I used an iCloud back up from an earlier date. Now I am missing some of my most recent stuff. How
Do I go back to use the proper iCloud back up to set up my new phone?

Tap settings> general> reset> erase all content and settings...then you'll have a chance to setuo your phone again

My iPhone 5 has broken and is being replaced with a new iPhone tomorrow. However, My carrier (orange) will b picking up my broken iPhone and I am unsure how to secure the content and icloud data on the broken phone. Is there a way to display the data?

My iPhone 5 has broken and is being replaced with a new iPhone tomorrow. However, My carrier (orange) will b picking up my broken iPhone and I am unsure how to secure the content and icloud data on the broken phone. Is there a way to disable the data held on it and ensure that if it is fixed, nobody can use/see my data and access my account?

Hi Gazpan,
Thanks for visiting Apple Support Communities.
I recommend using the steps in this article to back up your iPhone if possible:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
You may also find this advice helpful for your situation:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
If you no longer have your iOS device
If you're using iCloud and Find My iPhone on the device, you can erase the device remotely and remove it from your account by signing in to icloud.com/find, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account.
If you're unable to complete either of the above steps, you should change your Apple ID password. Changing your password won't remove any personal information that is cached on the device, but it will make sure that the new owner can't delete your information from iCloud.
Cheers,
Jeremy

The lock button on my iphone 5 is broken and I want to replace it at an apple store but I haven't paid my phone bill for AT&T so my phone has no service. Can i still replace my iPhone 5 whether or not i have to activate my phone with AT&T? Help please

Earlier i meantioned that my lock screen was broken. That was a mistake its my lock button i apologize. But do i still have to pay for my phone bill and activate my AT&T account in order to replace my iPhone 5 at an apple store?? Or not because of the one-year warranty??

The lock button on my iPhone5 has also started acting up. Extremely annoying. I have to get it replaced, but I've dropped my phone once and there is a scratch on the top left corner of the phone, so I'm not sure what the warranty says about this situation.

I can't sync/back up iPhone data to my computer b/c iPhone screen is shattered and i cant unlock it to enter in my passcode. How can I sync my broken iPhone with my computer and back up my data so I can sync and transfer the data to my replacement iPhone?

I can't sync my iPhone and back up my data with my computer because iTunes says to enter the passcode into my iPhone to unlock it, but I am unable to unlock and enter in my passcode on my iPhone because the screen is shattered. I have my replacement iPhone with me and I'm not going to activate it until I can sync/get the data from my broken iPhone. I have the envelope to send my broken iPhone back to the Verizon store or whatever so that's not a problem. I just can't sync my old iPhone with my computer.
Thanks.

No I haven't synced my iPhone with the computer I'm currently using. The computer that I normally sync my iPhone with is being repaired.
I read a nearly identical question to mine (in which you answered) and I found my the answer. Thanks!
Now I have a few more questions: If I mail my broken iPhone to Asurion, will I be able to get my data off of my iPhone once Asurion has it? And what will happen to my old iPhone and the data on it if I activate my replacement iPhone? Will my broken iPhone just become de-activated and will the data be erased or lost or something? Could I still sync it (with the computer ir originally synced with) and back up the data?
Thanks.

Broken iPhone Replacement + Mazuma Mobile?

Recently broke my iPhone 3GS by water damage. The phone no longer turns on, and the screen is also damaged. I visited an Apple store to find out about warranty and replacement etc.. Because the phone was damaged by water, it is therefore out of warranty and therefore will cost to £120 to replace. However, i checked on mazuma mobile how much i would get for my broken iPhone and they gave me a quote of £80. I was just wondering if anyone knows that whether Apple will want my broken phone back, when replacing it, or would i be able to sell it and use the money to pay for the replacement cost?
Cheers

if anyone knows that whether Apple will want my broken phone back, when replacing it,
Yes, you have to return the entire phone to be eligible for an out of warranty replacement.

PrePaid iPhone customers cannot get broken iPhones replaced

so i went to the Apple Store the other day... and asked this question:
If my PrePaid iPhone breaks, how can I get a new one to replace the broken iPhone?
They pretty much told me I am screwed, and one staff member actually used the F word about the situation... Apple, dont want to sell prepaid too much over in aus, so my only option would be to get a contract, which i dont want...
Now that Apple dont really want to sell prepaid iPhones any more, there is no option for me...
So, I I break my iPhone now... Apple will refuse to sell my a replacement iPhone without a contract in Australia...
SO... ultimately, if you are not willing (or able) to get a contract with the main networks, you’ll have to forfeit your PrePaid iLifestyle that you’ve got used to and get back on your old standard mobile phone! Ridiculous right!?
The Full Article is here...
http://www.iphoneuserguide.com/apple/2008/10/03/iphone3g/apple-anger-prepaid-cus tomers/
Message was edited by: realitydreamship

Welcome to the real world where you don't get everything that you want.. If you break it you should have to pay full price for it if not more.. That's my opinion.. If I dropped my iPhone and it broke I would be fully willing to buy another at full price.. You know what the best part is about the real world though?.. If you don't like something or don't like what comes with it.. DON'T BUY IT.. it's really an extremely simple concept

I just replaced my broken iphone with a replacement. Now when I try to sync my audiobook library i get a warning that all of my music, etc will be deleted. I can drag and drop but it's a pain in the ***. What has changed?

just replaced my broken iphone with a replacement. Now when I try to sync my audiobook library i get a warning that all of my music, etc will be deleted. I can drag and drop but it's a pain in the ***. What has changed?

Click: Restoring your iTunes Library backup (from an external drive) here > iTunes: Back up your iTunes library by copying to an external hard drive
BTW, if you are a resident of the U.S, have iTunes 10.3 or later, and iOS 4.3.3, you can re download your iTunes purchases for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Replace broken iPhone 4...

Similar Messages

Maybe you are looking for