Replace footage crash msvcr100 ppCC win8

Panning and scanning a jpeg of dimensions 3000x2000 approx. I do a zoom out and pan. Copy clip and do >replace with clip > from bin
Anything on track v5 or greater crashes (see below)
If I do it on track 1-4, no crash
If there something special about these tracks I dont know about?
I could replicate this in a new clean sequence in the project, but could not in a new project. the project is quite big
Faulting application name: Adobe Premiere Pro.exe, version: 7.2.1.4, time stamp: 0x52aed7f3
Faulting module name: MSVCR100.dll, version: 10.0.30319.1, time stamp: 0x4ba220dc
Exception code: 0x40000015
Fault offset: 0x00000000000760d9
Faulting process ID: 0x3dc8
Faulting application start time: 0x01cf419c7c7aa83b
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC\MSVCR100.dll
Report ID: deb02c92-ad8f-11e3-bedb-e0cb4e2c4d27
Faulting package full name:
Faulting package-relative application ID:

Hi getho,
Thanks for posting Adobe forums.
Please provide following information :
What is the OS and version ?
What is the Graphics Card installed on the system ?
How much Ram do you have ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc
Regards,
Sandeep

Similar Messages

Replace footage will crash Premiere Pro CS6

Hi,
I have a serious problem with Premiere Pro CS6 when I want to replace footage in the project. I need to replace .R3D files to ProRes files that I encoded via MediaEncoder.
When I replace the clip (.R3D to ProRes) in project browser, Premiere crashes every time announcing:
"Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down..."
When reopening the project (the recovery project Premiere Pro tried to save while crashing), the name of the file is still the same, but the content of the file has changed to the ProRes clip (they are different in resolution). When I replace the clip again, the name of the clip also changes and does not crash - however the clip was already changed even the name wasn't.
If I then replace another clip (.R3D to ProRes), Premiere will crash again. This happens every time I try to replace a new clip (.R3D to ProRes).
If I replace the other way around (ProRes to .R3D), Premiere will not crash.
Please help. This is very annoying problem, and I need this resolved as soon as possible!
Thanks!
(MacPro, OSX 10.7.5, PremierePro CS6)

Hi again,
nobody has an idea why this happens?
Well, I made further experiments, sent crash reports to Adobe, no reply.
The problem is still: when trying to replace footage (.R3D => AppleProRes), PremierePro crashes every time.
The following announcement pops out (to click OK):
Adobe Premiere Pro
Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.
Earlier PremierePro crashed and had to force-quit. Now I just have to quit it - it stays on but does not work and makes a pop-up (to click Continue):
Premiere Pro has encountered an error.
[/Volumes/BuildDisk/builds/slightlybuilt/PremierePro/UIFramework/Make/Mac/../../Src/Worksp ace.cpp-209]
Again, if trying to replace footage the other way around (AppleProRes => .R3D), PremierePro does not crash.
Please, help soon! Thanks.

PremierePro PC 8.2.0 (65) replace footage causes error "The importer reported a generic error"

Hi there
I tried everything multiple PC's and windows installs, goggled every support site available for answers to no avail so far.
The following is tested on a brand new and untampered win8 install (all win8 updates included)
Trail and fully updated versions of Premier Pro 8.2.0 (65) and AE 13.2.0.49 are the only two programs installed on to the PC.
The problem.
Create a new project in Premiere Pro
I make a single sequence
Add a single Black video item to the sequence
Now pick the black video item in the Premiere project Bin area, right click it and choose "Replace footage"
Then the browser opens and I pick a After effect project file (.aep) that I prepared earlier.(the most simple AE project file I can make, consisting of a single Comp with a shape drawing in it)
When I click the Select button to confirm my choice of .aep file a window immediately opens that says "The importer reported a generic error".
Next I am back in the PP bin and the black video item has turned "off line".
This option / featured executed in the 100% similar way works as expected without errors in an old CC6 setup.
Please help as the this is an very useful feature that needs to be fixed/work.
Thank you
============================================
Duplicate post removed by moderator. Please do not double post. If a thread has not received a reply after a reasonable period, feel free to "bump" it.

No key frames what so ever.
The AE project I refer to, only involves a standard hdtv 720p comp with a text element or a simple shape drawn. (Actually I am pretty certain that an empty comp will yield the same result)
The problem is consistent no matter if it's the most simple AE project I can possible make or a complexed project with many comps in it.
Personally, I am pretty sure the potential bug is isolated in PP and has nothing to do with AE. The reason why I believe so, is that when I try to pick large AE project the error message pops up much quicker than the time it takes to loads and analyze the AE .aep file.
Please before you go, can you tell me wether or not you get the same result when doing a simple test as I described in a somewhat similar set up.
And please pass the information on to the developer team. (I have already written a bug report) but I am desperate for a quick fix to this issue, so any help bringing their attention to the problem is much appreciated.
Thank you and enjoy the holidays

RE: Syncing to a "New" Computer or replacing a "crashed" Hard Drive by wjosten

I really appreciate the detail that wjosten provides on the User Tip entitled "Syncing to a New Computer or Replacing a crashed hard drive". I do have a follow up question though about my wife's iPhone 4 running iOS 5.1.1. All her calendar and contacts are on the Cloud - not running through anything like Outlook or Windows Address Book, as far as I can tell. In the past, we previously synched with a PC.
Since the calendar and contacts are on the Cloud, can we synch using the steps wjosten details on a new PC and not lose the calendar / contacts? If not, do you have any advise? Thanks.

If she doesn't want to sync her calendar and contacts with a supported program on her computer such as Outlook, just uncheck Sync Calendar and Sync Contacts on the Info tab of her iTunes sync setting before syncing (which I assume is what she was doing before). She can continue to sync these with iCloud if that what she prefers by going to Settings>iCloud and turning Contacts and Calendars to On).

Partial footage/black screen when replacing footage in PPro CS5

Let's see if I can get all the relevant info down here.
Started off with a project in PPro CS5; using two source files (one an MP4 from a Flip cam - not the footage I am having an issue with) the other a direct-stream feed from a 3D application, converted to Lagarith. Both were dragged into the timeline and manually synced so the footage matches up - the MP4 is overlayed over the direct-stream in the corner of the frame, scaled down.
I have been using the razor tool to cut both sequences into short clips at the same time in the timeline to maintain identical in/out points. The Lagarith-encoded stream is lower resolution than I would prefer, so due to some other additional factors I have taken the stream and scaled it up from the original 640x360 to 1280x720 using a neat app called "Video Enchancer".
Now, here comes the issue; I have been editing with the 360p footage, and would now like to replace it with the 720p footage (basically proxy editing). "Replace Footage" function to the rescue, right? Apparently wrong.
Once I replace the footage, most of the timeline gets diagonal stripes across the cut clips, as well as a black screen in the program monitor for preview - indicating that the footage is still missing (though no red "media offline" image). Oddly enough, of the three 360p original files I used to edit with, the first replaced perfectly fine, the second replaced fine up until a certain point, and the third didn't work at all.
The oddest thing of all, however, is that I can view the replaced footage in the source monitor without any issues, and PPro reports no issues with either the video or the audio stream (audio is uncompressed PCM WAV). I can even drag the replaced footage (now 720p) into the timeline, and watch it in the program monitor.
The scaled-up 720p footage is of the exact same length as the original 360p footage; down to the frame count. Both are using Lagarith - yet for some reason, replacing the 360p footage with my scaled 720p footage doesn't seem to work correctly. Even selecting "reveal in project" over one of the cut clips that shows no video/audio points me to the correct source file!
What's going on here?
If there is any additional info you would need or like, feel free to ask and I'll provide it. Sorry for the long post.

I'm editing my reply, and going to post a new thread, as I figured out at least what the issue is: PPro is not detecting the correct duration of my footage.
Message was edited by: XNtricity
Reason: New, more succinct question needs to be asked, as root cause of problem was discovered.

Batch Replace Footage Option? CS6

HEY!
I submitted a feature request and wanted to see if anyone else had some interest in this option. I use DUALEYES to sync .WAV files with my DSLR footage so I have high quality audio. When I have the new files, I then replace the original footage that is already imported to the Premiere Pro CS6 project. Without this option, to the best of my knowledge, you have to right click each file and choose replace. Then choose the new file that is labeled MVI_0889_CLEAN.MOV to replace the file MVI_0889.MOV ( The original with a basic scratch audio track. ) This works out great except for the fact I have to do it roughly 300 times for the footage I have imported. Next time I can do this all before starting the project, but this time, it would help out a lot to be able to batch replace.
Does anyone have a better way of doing this or a way to make this process easier?
It would be really nice if Premier Pro CS6 could do this processing of syncing audio and video files with clean separately recorder audio files. Dual Eyes saved me so much time, it's odd that Premiere doesn't have this built in. It would help out so much.
Thanks!
- Rob

ExactImage,
That's a great idea and would work but I would like to have the new file names when imported. I know it isn't a big deal, but it would help me organize which footage is the new synced audio clips and which is the original.
My original clips with scratch audio is labeled MVI_2345.MOV
My new clips that have been created with DualEyes are labeled MVI_2345_CLEAN.MOV
If I go offline and then reconnect the media, I believe all of the clip names will be the same. I do feed my external audio into the 60D via a cable and the H4N audio recorder, so my original clips audio isn't all that bad. I just don't want it to slip through the cracks instead of having the clean HQ .WAV file synced clips in the timeline. That's where the _CLEAN label would help out if a batch replace footage option with a check box that says "Rename clip names to file names" would be excellent. FCP had something similar to this which worked great. You would right click on a clip and choose rename, then you had the option to rename the file to the clip name or the clip name to the file name. It helped out greatly when trying to keep a huge project organized. If we can add this feature to a new batch replace footage option, that would be AMAZING!
I switched from FCP 7 to Premiere Pro CS6, and what an excellent decision that was. Thank you ADOBE!
- Rob

AE replaced footage doesn't pre-render properly

Currently I'm working on a project that has various visual effects which I've composited in After Effects. I've done this, after editing the project in Premiere CS5.5, by selecting "Replace footage with After Effects composition" in the context-menu of the selected clip.
Now I've completed the effects in AE and by the power of the amazing Dynamic-Link I can see the effects in Premiere! But there's a slight problem, the parts of footage that were edited in AE have a yellow bar above them, unless an other clip overlaps with it (in that case it's green).
So my question is: How do I pre-render these clips properly so I can preview them in real-time?

The yellow bar is normal. See http://forums.adobe.com/thread/773101
No need to render a yellow bar, that plays in real time.

After Effects "Import", "Replace footage" and similar commands not working

From today my "Import" and "Replace footage" commands are no longer working properly. I can perform one of these commands once and then they no longer work until I restart AE. Both the menu items and the contextual menu in the project window behave the same. It is hugely frustrating.
I started having the problem after opening a project from a colleague who has been experiencing the same thing.
I am working on a mid 2014 Macbook Pro with 16GB of RAM with Os X Yosemite 10.10.2. My AE is on CC 2014 and is fully up to date.
Any ideas?

I have the same problem with exact the same setup. Also in Photoshop i can`t open files.
I also reinstalled everything and i get the same problems again.

Canon 300 footage crashing Premiere PRO 6 on Mac PRO

As stated above... C300 footage crashes Premiere Pro when using on my Mac Pro. It happens when you scrub through the footage. I have done plenty of searches and everyone with a Mac Pro seems to be having the same problem. The footage also has glitches in the frames when it plays and renders. The only solution I have found is to transcode the footage to something else, which kind of defeats the purpose of using Premiere Pro 6 in the first place. I know this is a problem specific to the Mac Pro because my Macbook Pro does not have this issue when dealing with C300 footage. Does anyone know of any actual solution to this other than transcoding all the footage?
Premiere Pro 6.02
Mac Pro OSX 10.8.2
2 x 2.66 6 core Intel Xeon
32GB Ram
ATI Radeon HD 5870 1024

Hello,
Because you've said you already "re-downloading":
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2, Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"?
Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4.If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter

Replacing footage with image sequence

Hi,
I was wondering if anyone knew how to replace footage with an image sequence. It seems like when I choose replace footage and navigate to my image sequence there is nothing I am able to check off for image sequence. So basically if I have an image sequence in my timeline, I can only replace it with a movie which defeats the purpose of using an image sequence. Thanks in advance!

You need to have a single directory filled with one or more supported still images which are named with a number a the end for the 'Image Sequence' checkbox to be un-grayed out in the 'Import', 'Replace Footage' or 'Locate Files' dialog. From the screenshot above, it looks like you've met all those criteria and that the checkbox is not even there, as opposed to being present but dim. On windows 8 (which it looks like you're on) that checkbox would be in between the 'File Name' label and the bottom of the file list area. The fact that you're not there makes me think your on an older version before we had all the relevant features. I'd have to check to remember just when that would have been, but I know that as of CS6 the 'Image Sequence' dialog was definitely there for the Locate Files and Import dialogs, so it's reasonable that it was an option in the replace footage dialog too. It may be something system specific which is not allowing all the UI to draw in correctly when using OS dialogs. In that case, Kevin's suggestion might still be viable since the Link & Locate workflow uses its own Premiere UI instead of OS dialogs.

How to Replace Footage with an AVCHD .MTS?

I have a sequence edited together from what I thought was a master H264 M4V. I now find out that the real master is AVCHD. So how can I replace my M4V footage with an MTS?
If I do a Replace Footage, I can see multiple AVCHD MTS Streams and the usual mess of folders inside a BDMV folder, but I seem to only be able to import via Media Browser. Replace Footage doesn't work with files already in Premiere, right?
I've only worked with AVCHD files once before, so I'm a little lost.

Jim, I'm sure we've had this discussion before..... but it's not the fault of either the camera makers OR Mac users Since I'm now using both Mac and Windows 7 equally, I really have no axe to grind against either company.
This is entriely the fault of Microsoft who were unwilling to license NTFS to other companies, including Apple, Linux etc, added to the fact that NTFS is not suitable for lower powered devices with small amounts of embedded RAM. NTFS is simply too complicated for them to handle using small microcontrollers, so hoping for NTFS on cameras is folly in my mind. It's just not going to happen.
Apple, like Linux also have a file system that can handle larger files, larger even than NTFS. The Linux file system is also open source and royalty free, so could be used free of charge by lots of camera manufacurors if they wanted to (excpet it's also a lot more complicated than FAT32), but Microsoft choose not to support it (i.e. you couldn't read the cards on Windows), probably to try block Linux getting an even stronger hold on their server market than it has already.
The fact is that FAT32 was simple to implement for small memory devices of years gone by and nothing has come along to replace it that was (a) easy on the CPU / RAM and (b) royalty free.
There's no reason they couldn't implement a FAT64, FAT128 etc, though Microsoft would probably be the sticking point there too.....
UDF was supposed to be a new replacement that could be universal (hence the name Universal Disk Format), and indeed it's easy to use in read only format (UDF 1.2 is used by even the lowest powered DVD player from 15 years ago!) but to write to UDF takes a lot more power and memory. Also, the UDF format has evolved and is now even more complicated than before. So, UDF is not an option either.
So, yes, the 2GB limited is caused by a 2s compliment implementation of a 32 bit file system (tecnically it could do almost 4GB, allowing for FAT terminators etc, but they only use 31 bits for the file size, which allows for reverse seeking), in a FAT (File Allocation Table) format.
Finding the next lowest common denominator is the task I hope they pull off soon. While we can all usually work around the 2GB limit (by joining files) it would be much easier to have complete files in the first place

Pr cs5 is not good,import 3k or 4k "Red" footage,crash or fail!

Pr cs5 is not good,import 3k or 4k "Red" footage,crash or fail! only support 2k footage...HELP!
In Pr cs4 ,install RED ADOBE CS4 plugin,such as 2k/3k/4k "red"cut footage is no problem..

1.2?
- you shouldn't expect to be able to open a CS5 project with CS4; maybe it will happen, but often something will not function correctly
- PPro 1.5 is quite old, say 7-8 years, and things have changed quite a bit. CS5 supports converting projects from CS4 and CS3, but we make no guarantee at all about any previous versions. If you have CS3, you should be able to open your 1.5 project and save it as a CS3 project, which CS5 would then open. Even that has its own risks.

Script reporting wrong layer type after replacing footage

Hi,
I do have a Composition with Solid layer. When I run this script with the layer selected, it shows me that this really is a solid layer:
curLayer = app.project.activeItem.selectedLayers[0];
if (curLayer.source.mainSource instanceof SolidSource) {
alert("this is solid");
}else {
alert("this is not solid"); }
But when I select this solid in the Project window, right click, select Replace footage - File, and select an image, when I run the same script again, it still displays "this is solid" message.
When I reopen the After Effect file, is shows "this is not solid", which is right.
Is this a bug, or do I need to call some refresh function?
Thanks a lot!

Hi Myleniu,
Thanks for your replay. Actually, it doesn't matter what makes up my comp, this problem just randomly happen when I render any comp. For example, I have a comp named "noise", I run a script to replace the music then render it, I use a "for" loop to do this 5 times and the music noise problem just happen one time.
I'm starting to think that win server might be the problem.

Replacing Footage in Merged Clips cs6

Is there any way to replace footage of merged clips in cs6?

When I right click on a merged clip in the Project window, Replace Footage and Replace With Clip are grayed out, unavailable. Are you guys able to do this with a merged clip? Maybe it's a setting I've missed.
When I right click on a merged clip in the Source Monitor, Replace Footage and Replace With Clip are not in the menu.
If I right click on a merged clip in an open sequence, I have the option of Replace With Clip from the source monitor, but that's not what I need to do.

After Effects Crashes when trying to replace footage

I recently got a new PC and the new computer has drive letters assigned to removeable drives that used to point to where my files were stored. When I try to replace the footage, After Effects crashes and does not give me any option to send a crash report. I updated to 10.0.1.19 and updated my video card driver (which fixed a problem with OpenGL not registering), but it did not solve my issue. I can include the crash details here:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 10.0.1.19
Application Timestamp: 4c785da6
Fault Module Name: PIN.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4c785ba4
Exception Code: c000041d
Exception Offset: 00000000000635e5
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 5bba
Additional Information 2: 5bbaf7cb0c739be4571392021e7dd7af
Additional Information 3: 9e45
Additional Information 4: 9e45001b5e81db08a7f5aec534b583fa
I can also offer the following information:
Windows 7 Professional 64-bit
Intel Core i7 860
ATI Radeon HD 5770 1024MB (latest driver installed)
1 TB Hard Drive
8GB DDR3 Memory
Any suggestions would be welcome.

Thanks for the insight. "Performance of the external drives" was pretty close, I think.
I believe it was due to the fact that when I created the project, the files were located on an external drive "F". My new system designated drive "F" as one of the built-in card reader slots. AE did not want to replace the source from the card reader unless 1) there was a card in the slot and 2) the original file (or one with the same name at least) was on the card. I wasn't about to go through all that heartache and discontent (I was missing about 30 files, and the 1GB card was nowhere close to big enough to hold the 9GB of data), so I used the Disk Management utility to reassign the drive letters. Luckily I have a couple of external drives - one to assign to the source "F" drive and another to be the new target "M". There was some creative shuffling that had to happen to get the connections right, but it made AE happy.

Replace footage crash msvcr100 ppCC win8

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